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“close to best bar/restaurant in town” 3 of 5 stars
Review of Mercure Broome

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Mercure Broome
4.0 of 5 Hotel   |   Weld Street | PO Box 79, Broome, Western Australia 6725, Australia   |  
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Hotel amenities
Ranked #10 of 10 Hotels in Broome
Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“close to best bar/restaurant in town”
3 of 5 stars Reviewed July 17, 2012

If the room is not ready, go to lunch at Matso's for fresh fish and ginger beer. The old room at the back was basic, mould on the ceiling but fresh linen and clean furnishings. Toiletries were plentiful. Breakfast was excellent with extras such as T2 herbal teas and a double Nespresso machine for very good coffee. Quiet and peaceful pool area but cold water. Hotel is next to bottle shop or take a local bus in to town($3,50) for supplies from supermarket. If you need luxury stay at Cable beach. Mercure is fine for short stays.

Room Tip: Book one at the front or next to pool rather than the old ones near carpark.
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoffrey N, General Manager at Mercure Broome, responded to this review, August 3, 2012
The team at Mercure Broome thank you for your feedback on yu recent stay with us.
We are pleased to hear that you enjoyed the T2 herbal teas, Nespresso Coffee and our Pool area. We would love to have you join us again on your next visit to Broome.

Sincerely,

Geoffrey Nocher
General Manager
Mercure Broome
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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355 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Perth
Top Contributor
71 reviews 71 reviews
34 hotel reviews
Reviews in 32 cities Reviews in 32 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 10, 2012

Average hotel which fits the style prevelent in Broome ie relaxed, calm and just below the standards expected from hotels in bigger cities.

Room Tip: ask for room away from pool
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  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Mercure Broome, responded to this review, July 13, 2012
We at the Mercure thank you for your feedback.

Sincerely,

Geoffrey Nocher
General Manager
Mercure Broome
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 9, 2012

I stayed here for work, and had stayed here before and found it to be good, however this time whilst the staff were all friendly and helpful, my room had cigarette butts under the bed and pubic hair still in the shower. House keeping came at 8:30pm to clean it again. The bed dipped in the middle and the springs dug into me all night meaning I had a very average night. In the morning on mentioning all this the young girl gave a statutory apology and then requested my credit card for payment. Not impressed!

  • Stayed July 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Mercure Broome, responded to this review, July 13, 2012
Mercure Broome thanks you for your feed back and has addressed the issues that you have brought to our attention.

Sincerely,

Geoffrey Nocher
General Manager
Mercure Broome
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victor Harbor, Australia
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 7, 2012

The old part is quite dated, but there is nothing wrong with the inside decor and ammenities. Paid more than I should because i booked with wotif ( they had it listed for $109 as a flaming deal, but thought I would take the mystery deal at $139 thinking it would be a tad closer to main st, only to find out that it was the same place) Needless to say I won't ever use Wotif.com ever ever again. Obviously arrived in not the best frame of mind, but that quickly disappeared once settled in. ALL properties in Broome are very expensive especially in the Dry season (Tourist Season) you won't find any resort for under $245 per night, maybe the odd B&B however they possibly won't be positioned that well. When checking out the next morning, I rebooked for another night a month later at the $109 no problems. You will pay more no doubt, at Stairway to the Moon times, as it is right there in Roebuck Bay, but I highly recommend this Hotel for the budget concious, or even just for people that don't need all the Bells and Whistles, just a place to rest your weiry head, you will be pleasantly surprised

Room Tip: The older section may be cheaper than the newer area. Take your sandfly repellant then you'll ha...
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Mercure Broome, responded to this review, July 13, 2012
Mercure Broome and their staff thank you for your feed and look forward to your return stay with us.

Sincerely,

Geoffrey Nocher
General Manager
Mercure Broome
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blaxland, Australia
2 reviews
4 of 5 stars Reviewed July 7, 2012

Top marks for Mercure Broome restaurant staff - whether at breakfast or dinner they are helpful, friendly and efficient. Pity about the rooms - water saver shower takes ages to get warm water and the decor really needs an upgrade, but they are kept very clean. Location is an easy walk of 10 mins into the centre of Broome.

  • Stayed June 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Mercure Broome, responded to this review, July 13, 2012
We are please to here that you enjoyed your stay here with us at the Mercure.
It's great to hear that our location is a highlight of the property being one of the closest to the town centre with only a short walk there and the bus stop onsite to take you to the cable beach area.
We look forward to welcoming you back on your next visit to broome.

Sincerely,

Geoffrey Nocher
General Manager
Mercure Broome
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Top Contributor
96 reviews 96 reviews
47 hotel reviews
Reviews in 36 cities Reviews in 36 cities
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed July 7, 2012 via mobile

A pool side room was lovely and the room size very comfortable. I found it easy to work at the computer at a comfortable desk in the room.

When I plugged the phone in I discovered a reciept and a coin and a blue tablet on the floor behind the bedside table. Obviously a cleaning miss. I left it and sure enough it remained the three days.

Dinner became room service when the dining room was closed for grey nomads bus load. Happy with the steak sandwich delivered very promptly.

I also had to request a blanket as it was not in the cupboard as stated and it became very cold. The air con was unreliable.

Overall I would go back and stay as everyone was very pleasant and quickly obliging.

  • Stayed July 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Mercure Broome, responded to this review, July 13, 2012
Thank you for your feedback on your stay here with us at the Mercure Broome.
We are pleased to hear that you were comfortable working in your room and that your room service was prompt, we have have had a few cold nights during the season so far and have been working on ensuring that all room's do have the spare blankets available for those cooler nights.
We look forward to your return and again thank you for your feedback.

Sincerely,

Geoffrey Nocher
General Manager
Mercure Broome
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Broome

Address: Weld Street | PO Box 79, Broome, Western Australia 6725, Australia
Phone Number:
Location: Australia > Western Australia > Broome
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Broome
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Broome 4*
Number of rooms: 136
Official Description (provided by the hotel):
Mercure Inn Continental Broome is set between a vast red desert and azure blue sea, Just walking distance from the heart of Broome, and only 10 minute drive from the spectacular pristine white sands of Cable Beach, making the Mercure Inn Continental Broome the ideal location to explore Broome and it’s surrounds. ... more   less 
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Also Known As:
Mercure Broome Hotel Broome
Mercure Hotel Continental Broome
Accor Hotel Continental Broome

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