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“Broome stay” 4 of 5 stars
Review of Mercure Broome

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Mercure Broome
4.0 of 5 Hotel   |   Weld Street | PO Box 79, Broome, Western Australia 6725, Australia   |  
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Ranked #10 of 10 Hotels in Broome
A TripAdvisor Member
“Broome stay”
4 of 5 stars Reviewed October 26, 2011

Very relaxing place to stay. Beautiful gardens and surroundings. Comfortable rooms and outdoor sitting places. Restaurant excellent, great service and selection of food and wine.
Reception staff very helpful.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoffrey N, General Manager at Mercure Broome, responded to this review, November 23, 2011
I will pass your comments on to Chef , Im sure he will be delighted to get such positive feedback , he and his team work very hard to produce the best quality food they can.
The gardens are quite nice and I'm told even better in the wet season.

Thank you for your feedback

Geoffrey Nocher
General Manager
Mercure Broome
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339 reviews from our community

Traveler rating
    59
    113
    108
    40
    19
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Melbourne, Australia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2011

We recently had a two night stay and can thoroughly recommend this hotel, the room was very clean and comfortable. We enjoyed the breakfast buffet and a swim in the hotel pool - both very good. A pleasant 15 minute walk into town and beach very close by along with cafes and brewery make this an excellent location.

  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoffrey N, General Manager at Mercure Broome, responded to this review, November 24, 2011
Im glad you enjoyed you're time with us here in Broome,
The hotel does have nice feeling, both pools are great for a swim
The buffet breakfast is a great way to kick start the day.
Chinatown is only a short stroll and well worth the effort.

Thank you.

Geoffrey Nocher
General Manager
Mercure Broome
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exmouth
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 25, 2011

No hot water, you have to be kidding! We rang reception and they said it would be fixed in 10 minutes, no, it was more than1 hour and eventually we had hot water but alas it was too late. Checking out we complained to the staff and they said it had been a problem. They also were obviously accustomed to complaints as they had a very casual attitude to ours. On our way back we chose to stay at another property.

  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed October 14, 2011

We enjoyed our stay, rooms were servicable and clean. Grounds were excellent, pool very good. Much preferred the outside dining area to inside, which was plain but adequate. Meals were good and varied. Would stay at this hotel again, proximity to town a major factor.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed October 13, 2011

Given the prices of other accommodation in Broome, especially in teh Cable Beach area, the Mercure is reasonabl;e value. The rooms are basic, and certainly nopt up to Accor's usual standard, biut the service was good and the restaurant quite good.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 11, 2011

I stayed in a Deluxe Pool view room as it was all that was available (new section). An attempt had been made to furnish the room nicely but the desk and bedsides were old, scratched up and tacky. The bathroom floor wasn't very clean and there was a large amount of mould in the shower.
My colleague stayed in a cheaper new room and did not have mould.
However, neither of us had hot water in the morning (we left a bit after 7am).
I wouldn't bother staying here again.

  • Stayed September 2011, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Broome

Address: Weld Street | PO Box 79, Broome, Western Australia 6725, Australia
Phone Number:
Location: Australia > Western Australia > Broome
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Broome
#8 Luxury Hotel in Broome
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Broome 4*
Number of rooms: 136
Official Description (provided by the hotel):
Mercure Inn Continental Broome is set between a vast red desert and azure blue sea, Just walking distance from the heart of Broome, and only 10 minute drive from the spectacular pristine white sands of Cable Beach, making the Mercure Inn Continental Broome the ideal location to explore Broome and it’s surrounds. ... more   less 
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Also Known As:
Mercure Broome Hotel Broome
Mercure Hotel Continental Broome
Accor Hotel Continental Broome

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