Stayed here with a group for 3 nights at the end of a Kimberly tour. Hotel is very swish and new. I had a ground floor room and courtyard which looked across to one of the pools. The room was very big and comfortable and I had a huge king size bed all to myself. The bathroom was ok however the shower cubicle didn’t have a door that could be closed so consequently the floor got pretty wet. I had problems with the temperature of the water – a cold shower first thing in the morning isn’t the best way to start my day. The hot water was fine during the day, just didn’t come on in the morning. Some of our group mentioned it to reception but they weren’t very interested. The hotel setting is very nice and the pool we all swam in was refreshing on a hot day. The location is great as there is a mini supermarket and a souvenir shop across the road, as well as a bottle shop and cafe. It’s a pleasant walk to Town Beach and I also explored the museum across the road which is well worth a visit. The only down side to my stay was the staff. The bar staff had a couldn’t care less attitude and several times when I went to buy a drink I had to wait while one finished her glass of water and another time a new staffer was being trained on the register by 3 other staff and the customers just had to stand and wait. Reception also need to up their game and remember they work in the tourist industry. Asking for anything was greeted with a look of surprise that anyone would actually expect them to help out the guests. The resort is a beautiful place to stay but the staff in the more remote hotels we stayed at were much more professional and really helpful.
- Official Description (provided by the hotel):
- Visitors to Broome are drawn to the colour, culture and cosmopolitan vibe of its central hub of Roebuck Bay. Just one street back from the Bay, Oaks Broome combines hotel and apartment-style holiday accommodation within tranquil landscaped gardens. Its contemporary, well-appointed hotel rooms and self-contained apartments feature shaded balconies and large decks overlooking the hotel’s two pools. Oaks Broome has been designed to provide superb a superb environment to suit the most discerning leisure or business traveller. ... more less
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- Also Known As:
- Oaks Broome Hotel Broome