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“Easy access to all public transport!” 4 of 5 stars
Review of Oaks on Lonsdale

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Oaks on Lonsdale
4.5 of 5 Hotel   |   23 -33 Lonsdale St, Melbourne, Victoria 3000, Australia   |  
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Ranked #68 of 171 hotels in Melbourne
Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
“Easy access to all public transport!”
4 of 5 stars Reviewed May 29, 2013

The rooms are generally clean. The location is great, 5 minutes walk to train and tram stop. Easy access to QV mall where you can shop and eat. Also very near Chinatown. Basically, you can walk to anywhere in CBD from this place. My only gripe is the washing machine/dryer... The cycle is slow and you may need to add additional time to dry your clothes.

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManagerLonsdale, General Manager at Oaks on Lonsdale, responded to this review, May 30, 2013
We are glad to hear that you found our location to be very convenient for you here in Melbourne CBD and we hope to have the pleasure of welcoming you back to Oaks on Lonsdale on you next visit.

Regards, Maris
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458 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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London
Top Contributor
52 reviews 52 reviews
28 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed May 27, 2013

The appartment I had (204a from memory) is clearly the result of cutting a larger appartment in half. In my half there was a pretty decent studio kitchen, and a large double bed. That's it - no table, chair or any other furniture (apart from a falling apart ikea - or worse - small wardrobe).

Sleeping can be hard with the kitchen refrigerator 1 metre away at night.

Can't complain about the bed, sleep quality, or location, but I would not go here again.

Room Tip: There may be some larger (i.e. normal) rooms available; look carefully at the room spec on the web i...
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  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManagerLonsdale, General Manager at Oaks on Lonsdale, responded to this review, May 30, 2013
Thanks for your honest critique of our Studio apartments. The 1 bedroom apartments are always a lot more spacious with a living and kitchen area seperate from the bedroom. Additionally, thay are generally only marginally more expensive.

Regards, Hotel Manager
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Sydney, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 27, 2013

This hotel has a Very good standard of cleanliness and I really liked the room. The staff were excellent, they were friendly and helpful. I really liked the location as it was close to a train station. Room Service food delivery was great. Will stay here again. Thanks

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManagerLonsdale, General Manager at Oaks on Lonsdale, responded to this review, May 27, 2013
Great to hear of your experience with us here at Oaks Lonsdale and we will see you again soon. Our staff are always striving to make our valued guests feel at home.

Regards, Hotel Manager
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Canberra, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 22, 2013

My husband and I spent a lovely four nights on the 24th floor. The room was impeccably clean,it was quiet and the bed was like my bed at home..comfortable.Kitchenette was handy to make some breakfast. It was in a great location to catch the train to all locations in Melbourne and an easy walk to shopping areas and restaurants. We would definitely visit again and recommend to others.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManagerLonsdale, General Manager at Oaks on Lonsdale, responded to this review, May 27, 2013
Many thanks for your comments and we hope to see you again soon at Oaks Lonsdale or any of our other properties around Australia and New Zealand.

Regards, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 18, 2013

i took my husband away for the weekend for his birthday
we thoroughly enjoyed our stay, staff were fantastic.
we had a 1 bedroom apartment on the 29 th floor, views were fantastic,
apatrment was excellent..only one thing we would have liked bathrobes.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManagerLonsdale, Manager at Oaks on Lonsdale, responded to this review, May 22, 2013
Dear Jeanette and Chris,

Thank you for taking the time to comment on your recent stay at Oaks on Lonsdale.

I am delighted to read that we were able to help make your husbands birthday celebration a delight.

Our Sky High apartments are located on the 29th floor (top floor) with a magnificent view of the CBD which I am glad to hear you also enjoyed.

I appreciate your feedback regarding bath robes and although we do not currently provide these in our apartments it is something we will certainly consider in the very near future.

We certainly look forward to welcoming you back to Oaks on Lonsdale again soon.

Kind regards,
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Newcastle, Australia
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 7 cities Reviews in 7 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 15, 2013

My fiance and I stayed for two nights in a Studio room on the 24th floor.

Good Points:

- Handy location. You can't really go wrong in the Melbourne CBD. We chose to walk everywhere we needed to go - MCG 15 minutes, Bourke St mall 5-10 minutes, Melbourne Central shops 5 minutes, Etihad Stadium 25 minutes. There are also buses and taxis straight outside, and trams/trains only a few minutes walk

- Friendly and efficient check-in/checkout

- Comfortable, soft king bed

- Plenty of hot water in the shower, and good water pressure

- Good sturdy shower screen! Keeps all the water in the shower, not spilling out onto the bathroom floor

- Plenty of storage space in the bathroom for toiletries

- Foxtel

- Room service menu looked delicious! (Although we didn't actually indulge in any)

- No problems with noise

- Nice clean bed linen


Bad Points:

- Only two lifts, so you generally had to wait a while (not long though - never more than five minutes)

- No storage space in the room for luggage other than one small, fold-out luggage rack (and a wardrobe). Would have been handy to have a desk, lounge chair or something

- Found a few hairs on the towels

- Some mould in the bathroom, however only minor

- There was no bin in the room itself - just one tiny bin in the bathroom. Same with mirrors. (It's handy to have a bin and mirror out in the room, so that you've got access to them while the other person is using the bathroom)

- The hotel is a little tardy in removing the $150 charge from my credit card - three business days later and it's still sitting there


Overall this was an enjoyable stay. As you can see from the "bad" points listed (which are all pretty minor), we didn't have any major problems. Not 5-star luxury, but good, clean, comfortable and safe accommodation. We would be happy to stay again!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManagerLonsdale, Manager at Oaks on Lonsdale, responded to this review, May 27, 2013
Thank you for taking the time to detail both your positive and negative feedback regarding your recent stay with us here at Oaks Lonsdale. I am pleased to see you found your stay to be predominantly enjoyable and the facilites comfortable.

There are certainly some items to tend to that you have raised and it seems as though you stayed in one of our more compact studios. For a minimal more per night spent, a 1 Bedroom apartment will provide you with over 50% more floor space along with a desk. Please keep this in mind when next booking with us.

I have taken note of the housekeeping issues and I thank you for making us aware for action.

With regards to the credit card preauthorisation, this is an automated process between our merchant bank and your card issuer which can take up to 5 business days and if it has not happened to date then please contact us urgently so that we may assist you further.

I hope we have the pleaseure of welcoming you back to the property in the near furture and thank you for your comments.

Regards, Hotel Manager
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Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 14, 2013

We stayed overnight and the staff were extremely friendly and obliging and even flagged down a taxi for me after my booked one failed to arrive, the apartment was large in comparison to many others we have stayed, was fresh and spotless, we will definitely be choosing this as our place to go when next in Melbourne,

Barbara Gapper

Room Tip: High floor facing Lonsdale are great and you get an awesome view, it was quiet.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManagerLonsdale, Manager at Oaks on Lonsdale, responded to this review, May 22, 2013
Dear Barbara,

Thank you for sharing your kind feedback with us.

I am most pleased to hear that you enjoyed your stay with us and that you found our apartments to be fresh and spotless.

It is always a pleasure to here that our staff have done all that is necessary to ensure your stay with us has been most comfortable and enjoyable.

We certainly look forward to welcoming you back to Oaks on Lonsdale on your next visit to Melbourne.
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Additional Information about Oaks on Lonsdale

Address: 23 -33 Lonsdale St, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access Kitchenette
Hotel Style:
#59 Luxury Hotel in Melbourne
#62 Family Hotel in Melbourne
#68 On the Beach Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Oaks on Lonsdale 4.5*
Official Description (provided by the hotel):
Oaks on Lonsdale is located in one of Melbourne’s most sought after locations and offers ultra modern hotel rooms and apartments. Oaks on Lonsdale provides comfortable, contemporary studios and spacious one, two and three bedroom fully self contained apartments all complete with fully equipped kitchens fitted with stainless steel appliances and reverse cycle air-conditioning. ... more   less 
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Also Known As:
Oaks On Lonsdale Melbourne
Oaks On Lonsdale Hotel Melbourne

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