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“Good Budget Style Apartments” 4 of 5 stars
Review of Aria Serviced Apartments

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Aria Serviced Apartments
4.0 of 5 Hotel   |   285 City Road, Melbourne, Victoria 3006, Australia (Formerly Plum Serviced Apartments Southbank)   |  
Hotel amenities
Ranked #108 of 158 Hotels in Melbourne
Queensland, Australia
Level Contributor
49 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Good Budget Style Apartments”
4 of 5 stars Reviewed July 30, 2014

Small, clean, comfortable, basic, budget style apartments ... certainly good enough for a few nights stay. Close to the Casino and Southbank restaurants. Staff were polite and helpful. One of the elevators weren't working during our stay and we received a box of chocolates to thank us for our patience.

  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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199 reviews from our community

Traveler rating
    36
    84
    44
    17
    18
See reviews for
65
36
5
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Newcastle, Australia
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 14, 2014

This are nice clean apartments in a good location. They are small and basic and provide what you would expect for the price. We had a two bedroom apartment, my only gripe is that the single toilet/bathroom is probably a bit underdone for the amount of occupants.

  • Stayed July 2014, traveled with friends
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
5 of 5 stars Reviewed June 29, 2014

I booked a very spacious 3 bed room apartment for a Saturday night out with friends - we were on the 33rd floor with the most amazing view over the city. Everything was clean, and well cared for - we were enjoying ourselves so much in the room we were nearly late for our dinner booking at Crown!
Will definately be staying here again, but will park at Crown - the car park is crazy tight!

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 25, 2014

as above, also bunch of shops few blocks away for cafe, independent fashion stores, groceries and a casion complex for all sorts of food needs from food court to gourmet.

Facility is clean and reasonably modern, staff are quite friendly. Car park a bit tight but manageable. No free WiFi but do have paid internet option in room. Great view in room by the way.

Will stay here again.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 19, 2014

I stayed in a two bedroom 2 bathroom apartment on the 12th floor in May.
The good
The size of the apartment was adequate.
Rooms and linen were clean and serviced daily.
Stacks of storage.
Reasonable location, was able to walk to queen street markets in around 20 minutes and South bank about 5..
Supermarkets with in walking distance.
The staff were excellent and if they didn't know the answer to a question they took the time to find out.

Not so good
Entrance not clearly marked.
Our room faced on to the Princess Highway so if we opened the windows or went on to the balcony it was very loud.
The room did not have an directory about what was nearby

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed June 12, 2014

View was great, location good. Bed however was broken. Cleaners attempted to fix but couldn't. Said they would speak to reception. Nothing done so we had to sleep on broken bed for 3 days. Not even a discount despite the cleaners saying they would ask for one... Not happy!! Nothing worse than a broken bed and a bad sleep in an expensive apartment for 3 days.

Stayed June 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 8, 2014

I wouldn't stay at the Plum apartments if I was returning to Melbourne again. We booked a two bedroom apartment and although it was clean it was very cold. The windows in lounge seeped cold air in. There was no heater and no bath in the bathroom which when travelling with small children is really a bind. We didn't put the kids in the shower because it was too cold in the apartment, instead we washed them in the sink of the utility area in the mornings when the temperature had gone up a little.
The oven didn't work. The travel cot for my youngest had a mattress so thin we had to fill the thing with cushions and no cot sheets were left with it.
In the bathroom it said our towels would be changed daily but even though we left them where requested they were not changed. This was annoying because the low temperature inside the apartment meant they didn't dry out properly, so we used damp towels on the second morning. The little toiletry bottles of shower gel etc were not new when we arrived, they were half used.
I feel these problems could be easily rectified, but I can't give more than a two. It wasn't very family friendly at the plum apartments.

Stayed June 2014
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Additional Information about Aria Serviced Apartments

Address: 285 City Road, Melbourne, Victoria 3006, Australia (Formerly Plum Serviced Apartments Southbank)
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#92 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Aria Serviced Apartments 4*
Number of rooms: 100
Official Description (provided by the hotel):
Located in Melbourne's Southbank precinct, across the road from Crown Casino and within 3 mins walking distance of Melbourne Exhibition and Convention Centre, Aria Serviced Apartments feature 1, 2 and 3 bedroom boutique apartments in an excellent location with FREE WIFI. All apartments are fully self-contained and equipped with oven, microwave, gas cook top, fridge, freezer, dishwasher, washing machine and dryer. Added features include 24 hour Front Desk /Reception, Breakfast Vouchers, Room Service. Pool and gym access, car parking available. ... more   less 
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Also Known As:
Plum Serviced Apartments Southbank Hotel Melbourne
Plum Serviced Apartments Southbank Melbourne

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