The apartment was alright. Relatively clean. The door lock was weirdly designed and not clearly indicated to us that the lock had to be done from inside the door. Locking via key doesn't lock the door at all. If we hadn't realise it ourselves, who knows what would've happened. Staff were also extremely unfriendly always putting on agrouchy face when asked a couple questions. We had also asked for a slightly later checkout and was flatly turned down. I will not patronise any of the plum serviced apartments if this is the level of service to expect. There are way better serviced apartments elsewhere.
- Official Description (provided by the hotel):
- Located in Melbourne's Southbank precinct, across the road from Crown Casino and within 3 mins walking distance of Melbourne Exhibition and Convention Centre, Aria Serviced Apartments feature 1, 2 and 3 bedroom boutique apartments in an excellent location with FREE WIFI. All apartments are fully self-contained and equipped with oven, microwave, gas cook top, fridge, freezer, dishwasher, washing machine and dryer. Added features include 24 hour Front Desk /Reception, Breakfast Vouchers, Room Service. Pool and gym access, car parking available. ... more less
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- Also Known As:
- Plum Serviced Apartments Southbank Hotel Melbourne
- Plum Serviced Apartments Southbank Melbourne