Two families booked two, 2 bedroom suits next to each other (on the same floor) as our children wanted to be close together. Arrived and told that our apartments were NOT on the same floor, they were actually in two completely different buildings!!!! This is despite the fact that I confirmed with the telephone booking staff twice that we were staying in adjacent rooms. Reception staff were unable to help - also seemed blaze / apothethic about the situation and we did not receive an apology nor an explanation. The car parking is a joke - tiny driveway with a ramp so tight and skinny that they have installed traffic lights as two cars cannot pass at the same time. Do not bother to pay for a park unless you drive a mini and even then you will stuggle. The staff did not ask what kind of car we have or mention that large car parking spaces were available on the ground floor - we found this by accident. Location was pretty good, however with so many other apartments on offer in the area - do not waste your time with PLUM!
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- Also Known As:
- Plum Serviced Apartments Southbank Hotel Melbourne
- Plum Serviced Apartments Southbank Melbourne