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Plum Serviced Apartments Southbank: Traveler Reviews

285 City Road | Southbank, Melbourne, Victoria 3006, Australia (Southbank)
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Plum Serviced Apartments Southbank
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Ranked #107 of 181 hotels in Melbourne
Most recent review
4 of 5 stars Reviewed December 7, 2012
880rebby Sydney, Australia
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78 reviews from our community

    Trip type
Traveler rating
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    33
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    7
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Sydney, Australia
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“EXCELLENT! Definitely be back again”
4 of 5 stars Reviewed December 7, 2012

I stayed here from the 26th-1st,
It was awesome and very comfortable


I recently just visited in a 1 bedroom apartment for 2 people, very spacious and relaxing, the apartments were right near everything..
only a couple of blocks away from crown casinos, south warf, DFO docklands wasn't very far away at all..although the reception staff said we could walk there when we took a taxi it seemed pretty far walk to get there so i would definitely recommend taxi's and trams

there is also coles and bakers delight only about 5-10 minute walk up the road which was really handy and convenient.

When we arrived at the apartments we checked out what we had in our apartment's looked through every cupboard and draws the knives and cutlery were a bit dirty but a dishwasher is good for that,

the next morning we realised our fridge and kettle wasn't working too well so we went down to speak to the manager and he got on it right away to send a maintenance guy up,

the beds were very comfortable my bedside light didn't work and the roller door in the bathroom wouldn't open/close properly.

You can also leave your key at reception so you don't loose it when you go sightseeing and can ask for it anytime as they are open 24/7, the night shift guy was very nice and gave us a lot of information what we needed to know,

also if your like me and don't bother reading the terms and conditions, it says that they take only 50% deposit when you first book and the next 50% when you arrive at the apartments, i freaked a little bit about this but they later explained,.

Room service- it says they only change over towels but we got fresh towels, change of bins, they packed our dishwasher and unpacked it if it was in ready,

There is so much to see and do in melbourne and i would have to say going to the Zoo was the best day. And i would recommend doing a Gaol Tour at the Old Melbourne Gaol (do the night it's really scary) and Neighbours Tour...

Places to eat- If i could go back i would eat at Lygon street (italian food) and also the crown casinos have over 100 restaurants so you wont go hungry.

Overall i would definitely stay here again,

Thanks to the staff that helped us while we were there i really appreciate it.

Room Tip: If you want a quite room we booked City View Room, Remember they take 50% Deposit when you book an...
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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A TripAdvisor Member
“Great facilities Poor service :(”
4 of 5 stars Reviewed October 8, 2012

Hi we were a family of 5 and when we arrived our bedroom which was completely clean and fantastically fresh !!
However our room was only ready for 4 people as the fold out bed was not made up!

When we booked with Quickbeds we specifically requested that we were a party of 5 !!!!

We tried to ask the Plum apartement staff to help us out however as their staff had already finished for the day we were unable to get bed sheets for the 5th person in our party.

Not impressed at all !!!!!!!!!!!!!!!!!!!!!!!

Would not really consider using your services again as this to me was a simple request !

Thanks

Michelle

[--]

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Quickbeds

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“a quiet night in a comfortable apartment”
5 of 5 stars Reviewed September 24, 2012

my family and I spent 2 nights in this apartment and found it very comfortable indeed. the advantage of 2 bedrooms ,each with their own bathroom, was a real bonus.location was good with tram and bus transport outside establishment. supermarkets and takeaways were very handy.the apartments were clean with practically everything that was needed.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Close to conference centre and crown casino”
4 of 5 stars Reviewed September 24, 2012

I shared a 2 bedroom apartment with work colleagues. The apartment had a full kitchen, clothes washer and drier. The apartment was very clean. The Melbourne Convention Centre and Crown Casino is a short 5 minute walk. Convenient stores and Mc Donald's are nearby for supplies. The reception staff are very helpful and friendly. The only criticism is NO READING LAMPS by the beds. The apartment had double sliding doors to the small balcony which blocked out any traffic noise. I recommend these apartments and will definitely stay here again.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
“Wouldn't stay here again.”
3 of 5 stars Reviewed September 24, 2012 via mobile

Very disappointed with cleanliness of the room, had to get housekeeping to come and vacuum again. Also advice before arrival re: parking was incorrect.
The staff do seem very helpful and the location and view is pretty good.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Plum Serviced Apartments Southbank

Also Known As:
Plum Serviced Apartments Southbank Hotel Melbourne
Plum Serviced Apartments Southbank Hotel
Plum Serviced Apartments Southbank Melbourne
Address: 285 City Road | Southbank, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne > Southbank
Amenities:
Kitchenette
Hotel Style:
Ranked #107 of 181 hotels in Melbourne
Price Range: $$
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