The staff at Reception are so professional, friendly, helpful , smiling & always greeted me when I was leaving & entering the building. Very impressed. The staff made this visit for me.
I booked a studio apartment which was adequate for my needs.
I had a few issues while here. My safe was not unlocked on my arrival & there were hairs on a shelf above the safe. Reception had these attended to within the hour. The toilet roll holder was not secure so the roll kept falling out. This too was attended to.
Why doesn't house keeping report issues & check on cleanliness & maintenance issues?
There was a black grime around the bathroom basin sink plug hole which I listed for attention. Not at all hygenic, & was unsightly to look at.
Another issue is the off light & time light on the bedroom TV were so bright facing the bed + were reflected in the mirror that a pillow was used to try & block them out for sleeping purposes.
I doubt I'd stay again.
- Also Known As:
- Medina Executive Northbank Hotel
- Medina Executive Northbank Melbourne
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