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“Great Location” 4 of 5 stars
Review of Adina Apartment Hotel Melbourne Northbank

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Adina Apartment Hotel Melbourne Northbank
4.5 of 5 Hotel   |   550 Flinders St, Melbourne, Victoria 3000, Australia (Formerly Medina Executive Northbank)   |  
Hotel amenities
Ranked #46 of 171 Hotels in Melbourne
australia
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
“Great Location”
4 of 5 stars Reviewed January 8, 2013

Stayed here while on visit to Melbourne. 3.1.2013 Staff very friendly, could not fault breakfast they where great !!

cleanliness of pool could be improved.Balconies needed to be cleaned as there was cobwebs and spiders,also glass on balconies had not been cleaned for sometime.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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626 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • Chinese (Simplified) first
  • English first
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English first
Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 6, 2013

I stayed at Medina Northbank on the 3rd of December 2012, our first day there my girlfriend and i were getting ready to go out to a day event. As girls are comfortable around each other we were both in minimal clothing just out of the shower when we hear MALE voices in our room, we both were shocked when we discovered 2 men in our apartment while we were in the middle of getting changed!!!! The reception desk had given these two men the key to our room. I can say that i was mortified and all they could do was give us a bottle of champagne that we didn't even drink. Also about a month later i received an invoice for all these drinks that were ordered on my card, which i hadn't ordered!! I called up and complained and was issued a refund. Was happy that i got a refund but none of this should not of happened in the first place.

Facilities were nice and clean.

But they need to sort there system out.

Stayed December 2012, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montmorency, Victoria, Australia
Top Contributor
146 reviews 146 reviews
32 hotel reviews
Reviews in 49 cities Reviews in 49 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 5, 2013 via mobile

We stayed here for New Year's Eve 2012/13
We booked on budget hotel site agora as a place to celebrate and be close to the fireworks.

We didn't know what to expect but after the short walk from the train station arriving at the wonderfully presented hotel put our mind at ease.

The staff are attentive and wonderful. We stayed in the shared apartment (2/3) the dishwasher in 2 hadn't been cleaned but upon alerting staff to the weird smell they got on it straight away.

Our room had a small out door area that was prefect for sitting an talking, it could use a bit of a liven up, maybe a plant (we were calling it our below road dungeon) but for what we wanted it was great.

Rooms were kitted out, I would have happily stayed there for a prolonged amont of time and would highly reccomend it to anyone.

Also if your there for New Years, from directly outside the hotel you can see the fireworks, WIN

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen M, Manager at Adina Apartment Hotel Melbourne Northbank, responded to this review, January 14, 2013
Dear Michelle N

It's always a pleasure to receive positive feedback and happy to hear that you picked Adina Melbourne Northbank for your New Year’s Eve celebrations.

I will share your comments with our team.

Thank you again for sharing your stay.

Sincerely,

Stephen Moore
Hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2013

Having stayed in some of Worlds finest recently I would say that medina is the best serviced apartment in the city of Melbourne
Check in was fine, room nice and large with a good view and being on the 10th floor great views and no traffic noise at all even though its in city the room was nice and calm.
Location is great as you are 5 min walk from all the stores, food, drink and entertainment places like crown casino, village cinemas etc ...... as well as a free tourist tram which takes around the city located right in front of medina had actually saved me up a lot of money on taxi......as i used the tram for site seeing.
I know it's not a star hotel to have a travel desk to explain us places to visit but the staff on duty that day its nava and michaela was very friendly as they suggest the places to visit and answering my questions with a great smile.
With a couple of exceptions a pleasant stay in a great part of a fabulous city
Thank you medina....... I really can't wait to book again for my family who's visiting soon

Room Tip: Always ask the staff for the best view before you book your suite......
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen M, Manager at Adina Apartment Hotel Melbourne Northbank, responded to this review, January 14, 2013
Dear Shiva K

Having stayed in some of the worlds finest it is great to know that you think Adina Melbourne Northbank is the best serviced apartments in Melbourne.

The Adina team love to share their local knowledge with guests and Nava & Michaela and delighted to hear that they were able to assist.

Kind regards
Stephen Moore
Hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 3, 2013

After 2days of travelling, had a lovely receptionist who welcomed us and were up to our room quickly. It was a great 1-bed, with a lovely kitchen area where you have two work top sides and plenty of cupboard space to store food, with just about everything you need (our room lacked a baking tray for the oven). The TVs are outdated but ours worked, not that we watched much tv anyway. The bedroom was large and spacious with a study area at the end. Again the bathroom was a good size, cupboard space, bath with shower and laundry cupboard to shut out the noise when on. We also had a very large balcony, but these seemed only available north facing (as not on the road side or against other buildings) which meant it did not get that much sunshine, but the potential to make them more usable with dining, laundry line or even some planting would be beneficial. The main issue for me is the quantity of items trying to be sold to you in the apartment, a bit extreme.
There is a small gym but covers the main fitness equipment, plus a narrow pool for swimming some lengths on the same top floor. It was nice to have the slopping glass views out but ashame about the rust! I found the wifi to be slightly expensive, so chose to use the computer by the lifts which was slightly cheaper and only needed to check emails, however it is slow (like most technology here, could do with upgrading) and did not have adobe so could not print out my tour ticket for the next stage of my journey.
The location is great; just around the corner from the train station and where the skybus starts/stops for the airport, tram for free circle ride of the city is outside and a 10min walk into the main city area. We were also interested in going to Albert Park to walk the f1 track, which was also a simple walk over the river and some good little shops with a rustic feel (plus a good bar/cafe called something like Wood 'n' Chimmey). Loved a bakery on the Greek road, but again like everything compared to the UK, pricey.
Overall this is a great place to stay (which set a good standard for the rest of our stops around Australia), with maybe little things and finishing touches that could do with tweaking to make it perfect.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen M, Manager at Adina Apartment Hotel Melbourne Northbank, responded to this review, January 14, 2013
Dear Steph T

Thank you for your very detailed review on Adina Melbourne Northbank and we are glad that you enjoyed your stay. I have passed on your recommendations regarding the guest’s rooms and will be implementing some very soon.
Also just to clarify with future travellers that we offer 30 mins of free Wifi daily to all guests in our hotel lobby. Cable and Wi-Fi internet from within our rooms is $22 for 24 hours of unlimited usage.
We hope you choose to stay with us again when next in Australia…

Kind Regards,
Stephen Moore
Hotel Manager
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Myrtleford
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2013

We spent Christmas in Melbourne - perfect holiday made possible by the Medina. Room was large, comfy, well appointed, and we really enjoyed having the large outside veranda with great views over the city. We didn't use our car for 3 days because virtually everything was within walking distance. Definitely stay there again!!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen M, Manager at Adina Apartment Hotel Melbourne Northbank, responded to this review, January 14, 2013
Dear Shayne C

Thank you for your review on Adina Melbourne Northbank. “Perfect Christmas holiday” is gratifying to read as it appears that you really enjoyed the room and location.
We look forward to welcoming you back very soon.

Kind regards
Stephen Moore
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 2, 2013

Our stay at Medina Executive Northbank was excellent. This was due to the fantastic service that we received during our 4 night stay. The staff were incredibly friendly, helpful and prompt when something needed attending. We had our toddler with us, and the one bedroom apartment was comfortable, clean, and had enough room to play with toys.
We had a couple of things break, like the handle of our window, and the air con remote did not work at first. These incidences were attended to straight away. The cleaning staff were friendly and did a very good job on our room each day, and even happily came back after our little one had a sleep.

I would warn other parents to book a two bedroom apartment rather than a one bedroom if their baby/toddler is a light sleeper. This is because the bathroom access in the one bedroom apartment is only through the bedroom. The use of the bathroom when your little one is sleeping can be a little noisy.

The apartment itself was what you would expect (or would want) for the price of the accommodation. So very happy with the comforts and amenities that this apartment had to offer. It had everything that we needed for our stay such as a fully equipped kitchen, and laundry. You do have to pay for internet, and parking but am sure you would anyway for any other apartment accommodation in Melbourne city.

The manager went out of his way to go through some child friendly restaurants that we could enjoy (decent ones that welcomed little ones with highchairs and we could still enjoy a great Melbourne dinning experience). Each time we approached the front desk the staff were also incredibly helpful and knowledgable for travellers who wanted advice on where to find places in the city (including advice on sight seeing).

There is a cafe/restaurant downstairs which is part of the Hotel and is also quite good. Very reasonably priced and good food. There are a couple of fast food places across the road, and many good restaurants in walking distance. It is very close to the Melbourne Aquarium which was fun (very expensive but worthwhile as a family outing). The city centre is a 20 minute walk or you could jump on a tram.

I highly recommend this accommodation as a place to stay when you have a family and want excellent service and no accommodation hassles. When we come back to Melbourne we will be staying here again. So thank you for such an enjoyable stay.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen M, Manager at Adina Apartment Hotel Melbourne Northbank, responded to this review, January 14, 2013
Dear Celia F

The Adina Melbourne Northbank team and I are thrilled to read that you had an “excellent family holiday” due to the “fantastic service” that you received. We pride ourselves on knowing the local area and love passing this knowledge onto our guests.

Thank you for highly recommending our hotel and look forward to welcoming you back when next in Melbourne.

Kind regards
Stephen Moore
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Adina Apartment Hotel Melbourne Northbank

Address: 550 Flinders St, Melbourne, Victoria 3000, Australia (Formerly Medina Executive Northbank)
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in Melbourne
#30 Family Hotel in Melbourne
#37 Romantic Hotel in Melbourne
#37 Business Hotel in Melbourne
#44 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Adina Apartment Hotel Melbourne Northbank 4.5*
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Also Known As:
Medina Executive Northbank Melbourne

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