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“A+++++++++” 5 of 5 stars
Review of Adina Apartment Hotel Melbourne Northbank

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Adina Apartment Hotel Melbourne Northbank
4.5 of 5 Hotel   |   550 Flinders St, Melbourne, Victoria 3000, Australia (Formerly Medina Executive Northbank)   |  
Hotel amenities
Ranked #45 of 169 Hotels in Melbourne
Scottsdale, Tasmania, Australia
1 review
1 helpful vote 1 helpful vote
“A+++++++++”
5 of 5 stars Reviewed May 29, 2012

Hi went to Melbourne over the weekend and had a great stay at Medina, the staff were great, the service was excellent and the rooms were as they are advertised! The spa was so relaxing & hot and awesome views looking over the city. The room service was one of the best meals we had whilst over in Melbourne, close to the trams, free city tram and we walked pretty much everywhere. We will be definetly staying here again, keep up the great work staff! Highly recommend.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedNorth, General Manager at Adina Apartment Hotel Melbourne Northbank, responded to this review, June 4, 2012
The team at Medina Executive Northbank would like to thank you for sharing your wonderful experience with us. We are so glad you enjoyed your stay and look forward to welcoming you back to the hotel in the near future.

Kind Regards,

Emma Waterman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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649 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
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English first
Sydney, Australia
Top Contributor
51 reviews 51 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 28, 2012

We stayed at the Medina during a kid free weekend in Melbourne. Apart from some issues with access to rooms due to key problems (apparently the system had just been upgraded..) the apartments were as advertised. We had a one bedroom on the 5th floor with a view of the backpackers across the laneway - entertaining but not the Sydney Opera House. The apartment itself was a good size with a well stocked kitchen, a living room (no flat screen tv!), bedroom with king sized bed and a good size bathroom with a bath. We found our room comfortable and the kitchen was bonus for byo wine, coffee (there is a plunger but the cafe in the laneway makes it good and strong) and late night snacks.
The area is not salubrious (yet) but it was easy to access public transport (the free city circle tram stops across the road), taxis and we had a pleasant walk to Southbank one evening for dinner.
I would recommend the Medina for anyone looking for comfortable, self contained accommodation.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedNorth, General Manager at Adina Apartment Hotel Melbourne Northbank, responded to this review, May 30, 2012
The team at Medina Executive Northbank are delighted that you enjoyed your stay with us and would like to thank you for taking the time to provide us with this positive feedback.

We look forward to welcoming you back to the hotel in the near future.

Warm Regards,

Emma Waterman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 26, 2012

we travelled from canberra for the state of origin on the 22/05/2012 and stayed till the 25/05/2012 three nights.we booked a one bedroom apartment on the 9th floor the room was excellant except for two things,old style tvs and shower in bath which is a hazard if you are old like us the view was ok if you like building crains.when we arrived we were asked to leave an imprint of our credit card as a bond this we understand.the medina was only a 10 minute walk to the stadium and the casino which was great.
what we found tobe unacceptable was when we arrived home the next day we checked our bank statement and found that the bond amount of $662 and our accommodation amount of $637 were charged to our account.at no time were we told that the bond amount would be $662.we contacted medina reception who advised that the $662 would be back in our account by 28/05/2012 which is three days after we left which means that medina has had the use of our money for three days.
as we checked out befour 8am the necessary checks should have been carried out by the end of the day (25/05/2012) and the money put back into our account that day to wait till the 28/05/2012 is unacceptable.

Room Tip: higher floors good, ask how much the bond is and when it will be back in your account
See more room tips
  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedNorth, General Manager at Adina Apartment Hotel Melbourne Northbank, responded to this review, May 28, 2012
Thank you for providing me with your feedback on your recent stay with us. The team at Medina Executive Northbank are delighted you enjoyed your stay with us and enjoyed our location.
I have passed your comments in relation to the bond onto my front office team - this should have been explained to you on arrival at the hotel.

If you wish to discuss further, please dont hesitate to contact me at the hotel.
I look forward to welcoming you back in the near future.

Warm Regards,

Emma Waterman
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
australia
Top Contributor
124 reviews 124 reviews
41 hotel reviews
Reviews in 61 cities Reviews in 61 cities
124 helpful votes 124 helpful votes
4 of 5 stars Reviewed May 22, 2012

I booked a 1 bedroom apartment for 5 nights as I was attending a conference at the Melbourne convention centre. It was a 6-7 minute walk...just over the river and along a bit. Also close to spencer street /southern cross station, trams, casino and only a 10-15 minute walk to the heart of the shopping district.
Main attraction other than location was price. I looked on wotif.com, but ended up using the hotel website 30 day advance booking offer. Price per night between $150-170 -more expensive on the weekend.
The appt was great. it was just near the lifts, but this wasn't a problem -there was no noise.
Great views across roves to the west and beyond. small balcony, but a bit noisy during the day if the sliding doors were left open.
Nicely furnished, well equipped kitchen, practical layout inc washing machine /dryer in the bathroom. Only negative -shower over bath. Appt cleaned daily and well.
Reception staff pleasant, often busy /seemingly understaffed at peak periods -2pm check in and 10-11am checkout. Checkout time officially 10am on the website, but I had no problems when requested 11am checkout.
Fire in lobby with newspapers and (largely old and classical) novels you can borrow for duration of stay. basic gym with treadmills, bikes, cross trainer and a few machines. Narrow lap pool (?20 meters) with good views if pool walking, usually empty.
all in all a good choice -more space and less expensive than most hotel rooms.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedNorth, General Manager at Adina Apartment Hotel Melbourne Northbank, responded to this review, May 22, 2012
Thank you for the great feedback from your recent stay at Medina Executive Northbank. The hotels location to major Melbourne sites such as The Melbourne Exhibition & Convention Centre and The Crown Entertainment Complex makes the hotel the idea place to stay.

I am so pleased we met all of your expectations and I look forward to welcoming you back to the hotel in the near future.

Kind Regards
Emma Waterman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Top Contributor
63 reviews 63 reviews
38 hotel reviews
Reviews in 33 cities Reviews in 33 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed May 21, 2012 via mobile

Last minute booking. Friendly staff, good location, great rooms. Will look at staying here again. Only gripe is no wi fi in rooms and beware the mini bar.. Bring your bank manager !

  • Stayed May 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedNorth, General Manager at Adina Apartment Hotel Melbourne Northbank, responded to this review, May 22, 2012
I am pleased you enjoyed your recent stay with us at Medina Executive Northbank. I appreciate your positive comments on the hotels guest service, as we continue to strive towards excelling in this area of our business.
We look forward to welcoming you back soon
Kind Regards
Emma Waterman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobart, Australia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 21, 2012 via mobile

I booked in 3 weeks before I traveled to Melbourne and I have to admit I did not expect too much but I was pleasantly surprised. It is close to all attractions and the city circle tram goes right outside the hotel. The restaurant next door who does room service is great and affordable. I will definitely be back!!

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedNorth, General Manager at Adina Apartment Hotel Melbourne Northbank, responded to this review, May 22, 2012
Thank you for your great feedback from your recent stay at Medina Executive Northbank. I was pleased to hear that you loved out location and enjoyed your stay with us.
Thank you for passing on the comments about the bottle of wine, I will pass this feedback onto my team to ensure we improve int he future.
I look forward to welcoming you back to the hotel soon.

Kind Regards
Emma Waterman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 21, 2012

We liked this place for it's location. It's outside of the main city centre but extremely near South Wharf DFO and Crown Casino. We walked to South Wharf DFO and could have done the same for Crown if we had wanted to. There's a tram stop right outside the hotel which the free City Circle tram stops at. The hotel is also about 5-10 minutes walk away from Southern Cross station, so for those who take the SkyBus from the Tullamarine airport, it's perfect.

We had a studio room which was roomy and clean. Very good considering the price. The downside of the place is that the shower was very small and thus the experience of showering was rather unpleasant. With hotels having big shower heads nowadays, it was a huge disappointment.

The service was excellent with all reception staff being cheerful and friendly. The other thing was that we prepaid our hotel and it said that we would have a complimentary bottle of wine upon check-in. But when we went to the room, we didn't see any (except for the 2 bottles in the stocked mini-bar). So I asked the receptionist and she said she'll check it out for us. However, when we got back at 9PM, there was no extra bottle of wine insight and we were too tired to bother anyway. Doubt we would have drank it, was a nice to have but to be fair; we also didn't follow up any further.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MedNorth, General Manager at Adina Apartment Hotel Melbourne Northbank, responded to this review, June 7, 2012
The team at Medina Executive Northbank are delighted you enjoyed your recent stay with us. I would like to thank you for providing us with this positive feedback.
I am so glad to hear that the service you received from the team was excellent and I have certainly passed your comments onto the team.

I look forward to welcoming you back to the hotel in the near future.

Warm Regards,

Emma Waterman
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Adina Apartment Hotel Melbourne Northbank

Address: 550 Flinders St, Melbourne, Victoria 3000, Australia (Formerly Medina Executive Northbank)
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in Melbourne
#27 Family Hotel in Melbourne
#34 Romantic Hotel in Melbourne
#34 Business Hotel in Melbourne
#42 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Adina Apartment Hotel Melbourne Northbank 4.5*
Number of rooms: 107
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Also Known As:
Medina Executive Northbank Melbourne

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