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“Could be improved” 3 of 5 stars
Review of Plum Serviced Apartments Collins Street

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Plum Serviced Apartments Collins Street
325 Collins Street, Melbourne, Victoria 3000, Australia (Formerly Collins Mark Apartments) (Melbourne CBD)   |  
Hotel amenities
Ranked #71 of 110 Specialty lodging in Melbourne
Amsterdam, The Netherlands
Top Contributor
62 reviews 62 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
34 helpful votes 34 helpful votes
“Could be improved”
3 of 5 stars Reviewed December 5, 2013

The address in Collins Street is very central, although it´s quite tedious that you
have to check in and collect your keys elsewhere in town, which involves extra
taxi rides with all your luggage.
The appartments are spacious enough but ours had furniture that was quite tired
not to say dirty.
Our appartment was on the 15th floor so that we had to go from the 14th where the
lift stops up by a steep pair of stairs. Nice view though but alas, noisy neighbours.
The place was not really very clean inside. Though the jitchen was quite new, the
toaster was quite old and did not function as it should. Kitchen utensils were very
sparce. It was quite an experience to make an
omelet with just a slotted spoon..

Room Tip: Avoid stairs in or to your room. Ask for a view.
See more room tips
  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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62 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 7, 2013 via mobile

Apartments are quite old fashioned, very old&small tv, could do with updating. Location was excellent, walking distance of just about everything in Melbourne city centre. Also laundry facilities which are a bonus!

  • Stayed October 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandurah, Western Australia, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 23, 2013

I stayed here for 5 nights, with my husband and 3 year old daughter. The location was absolutely fantastic, with a tram stop right outside the door, taxi rank 50 meters up the road, and flinders street station a hop skip and jump down the street. Once we got our bearings, everything was quick and easy to access. We were on the 15th floor, and even though the lift only goes to the 14th floor it was not an issue at all. The building is very secure with swipe access needed for the front door, and also the lift. The room we were in was nice and quite, very spacious and had everything in it we needed, including combo washer and dryer and dishwasher. The rooms could do with a little maintenance, for instance we couldn't go out onto the deck as the timber tiles were damaged and the air con seemed a little temperamental? Overall, great spot, great value and will be staying here next time we visit Melbourne.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 8, 2013

I booked this apartment before checking Tripadvisor (first time ever!) and was worried after I read some of the reviews posted here however I was pleasantly surprised when we arrived. It is a nuisance having to pick the keys up from another address in Carlton and that should probably be more prominently advised on their website but overall it was very good value for money and met all our requirements. Our apartment was on the 14th Fl, was very clean and well fitted out. We asked for 2 single beds and the pull out sofa and that's what we got. Bedding and sofa were very comfortable and kitchen was well fitted out although we didn't use it given we were so close to so many good restaurants, café's and pubs. Great location to get around from and would certainly book again but would ask for the same apartment when booking.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 7, 2013

My husband and I just got back to Hobart after a 3 night stay in room 1406. As soon as the lift opened on the 14th floor we realised what we were in for. The walls, floors and doors to all apartments were marked and dirty. Our apartment was dirty with stains on walls, coffee table and windows (even the print over the lounge had filthy finger prints on it). The apartment had a stale smell to it and we had to wash everything before using it. One towel per person over 3 nights is ridiculous as we had to keep using the dryer to freshen the one towel we had each. Very noisey and just depressing. Our aparment was nothing like the photos on their web site, the only good thing about Plum Apartments on Collins was the location, trust the poor reviews and look elsewhere.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, Canterbury, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 5, 2013

More than met our needs, was tidy and warm and had all the amenities we needed including washer/dryer and dishwasher.
The best quality of these apartments though is the location. A few mins walk to Federation square, Flinders St rail station, Melbournes lanes, restaurants and Bourke St mall.
Really happy with our stay here and would highly recommend it to others as value for money.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clermont, Queensland, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 31, 2013

the location of this apartment was ideal for our shopping/ concert trip. the room had a large living area with a kitchen, table, fold out lounge and tv. we had a great view of the city from the patio of our room. the bath room was very small and could do with a little maintenance however we really enjoyed the convenience of the washing machine and the supplied washing powder. because of the security of the building we would have appreciated another key so we weren't having to go up and down the elevator to let people in.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Plum Serviced Apartments Collins Street

Address: 325 Collins Street, Melbourne, Victoria 3000, Australia (Formerly Collins Mark Apartments)
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Kitchenette
Hotel Style:
Ranked #71 of 110 Specialty lodging in Melbourne
Price Range (Based on Average Rates): $$
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Also Known As:
Plum Serviced Apartments Collins Street Hotel Melbourne

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