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“Great location and rooms” 5 of 5 stars
Review of Plum Serviced Apartments Collins Street

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Plum Serviced Apartments Collins Street
325 Collins Street, Melbourne, Victoria 3000, Australia (Formerly Collins Mark Apartments) (Melbourne CBD)   |  
Hotel amenities
Ranked #87 of 112 Specialty Lodging in Melbourne
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Great location and rooms”
5 of 5 stars Reviewed June 13, 2013 via mobile

Only annoyance is no reception have collect keys at other hotel, only a few minutes away.
Hotel is in a great spot, right near cafes, shops and trams..
Rooms are nice size with kitchen utilities. Tv needs to be fixed only getting one channel.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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69 reviews from our community

Traveler rating
    9
    13
    22
    15
    10
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10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 28, 2013

Started off not so good as the apartment I booked was not as I was told it would be (can't do stairs and we were downstairs and had to walk up to the floor above for the lift) however when I pointed this out we were relocated to a super apartment on a level with the lift. It was immaculate and well appointed with a good variety of cooking equipment. Had an en-suite as well as another full bathroom and two bedrooms with really comfortable beds. Soundproof so no outside noise. Central to trams and main shopping area. Only drawback was having to uplift the key from two blocks away. Not good when you arrive in on a late night flight, but a small inconvenience for the comfort we gained.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 21, 2013

Stayed at Plum for 3 nights. Everything was absolutely immaculate with top of the range appliances, not to mention the best shower ever. Was very suprised to see after booking an extra bed and expecting a trundle bed to use in the lounge room instead an extra bedroom with single roller bed! Beds were also extremely comfortable. Great affordable price in absolute central location. Loved it and will be definitely staying again!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 14, 2013

Staying in Collins Street was really handy to everything that we wanted to visit in Melbourne.
Apartment was clean and tidy however getting the key was a pain but we knew that when we booked.
Noisy people in the abatement above for a few nights and was about to call the manager however they moved on.
Decided to extend our stay which wasn't a problem and the staff were friendly when we called.
Great views from the apartment and it was great to be able to sit outside in the evening.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Wellington, New Zealand
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed April 5, 2013

About Us: We are a couple aged 27 & 31. Enjoy nice accommodation and amenities when we travel - however we are not usually overly picky when it comes to reviews

We travelled over to Melbourne for Melbourne Cup so accommodation was pretty full.... had looked at some 5 star hotel however they were booked... we we ended up booked Plum apartments due to the location - and figured we would not spent much time here

Hotel Pros:

1) Really wonderful location - central - easy to come and go as you please was a real bonus, would really suit the independant traveller not looking for full on service.

2) Price not to steep - and has all the amenities you need really - with a good size kitchen

Hotel Cons:

1) Whist they do advertise that you need to collect the key from another building... if you arrive late in the day like we did it is a real hassle... one you would almost certainly do without

2) They advertise these as serviced apartments... however part of our stay was over the weekend... and there was no service to be seen... no change of towels... no emptying of the rubbish bins... pretty slack really. They do jack all really.. and to be honest the cleaning side of things is pretty poor. It pretty much amounts to emptying rubbish bin and if you are lucky a few new towels.

3) rock hard bed and pillows

Would I stay here again .. no. I would just book earlier in advance and pay the extra money to stay somewhere better. However if you are just looking for a place to crash and you get a cheap deal it would not really matter....

I would reccomend this place to younger groups/ friends that are wanting a place to stay during a night out in Melboune

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 19, 2013 via mobile

Note to those who have not visited Melbourne before, there is one reception that services about 5 apartment buildings, Collins st. Apartment is 1.6km from apartment. You need to lug your luggage by taxi or tram at your cost. Check in is not until 2pm, regardless of whether your letting know in advance or have had no sleep for 32 hours. Be aware if you get level 13 access is by elevator to 14 and then walk down to 13. If you are unlucky to get rm 1304, your stuck with old small CRT tv, dodgy air con, and broken/scratched furniture. Towel rail and soap dishes ready to fall off wall. Disregard signs that say don't proceed to level 12, this will save you going up stairs with luggage. Floors and walls are timber, therefore noisy. I would not stay there or use Plum.

  • Stayed March 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 12, 2013 via mobile

Was worried about booking this place with all the negative reviews. But was surprisingly shocked how good the room was. Booked the 2 bedroom apartment found the room to be clean and spacious. Nothing fancy but it was clean spacious and we had a huge balcony overlooking the city. Would definitely stay here again.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Plum Serviced Apartments Collins Street

Address: 325 Collins Street, Melbourne, Victoria 3000, Australia (Formerly Collins Mark Apartments)
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Kitchenette
Hotel Style:
Ranked #87 of 112 Specialty Lodging in Melbourne
Price Range (Based on Average Rates): $
Number of rooms: 31
Reservation Options:
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Also Known As:
Plum Serviced Apartments Collins Street Hotel Melbourne

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