We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location... Nothing to write home about” 3 of 5 stars
Review of Plum Serviced Apartments Collins Street

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added Plum Serviced Apartments Collins Street to your Saves list
Plum Serviced Apartments Collins Street
4.0 of 5 Condominium   |   325 Collins Street, Melbourne, Victoria 3000, Australia (Formerly Collins Mark Apartments) (Central Business District)   |  
Hotel amenities
Ranked #95 of 107 Specialty Lodging in Melbourne
Wellington, New Zealand
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Great Location... Nothing to write home about”
3 of 5 stars Reviewed April 4, 2013

About Us: We are a couple aged 27 & 31. Enjoy nice accommodation and amenities when we travel - however we are not usually overly picky when it comes to reviews

We travelled over to Melbourne for Melbourne Cup so accommodation was pretty full.... had looked at some 5 star hotel however they were booked... we we ended up booked Plum apartments due to the location - and figured we would not spent much time here

Hotel Pros:

1) Really wonderful location - central - easy to come and go as you please was a real bonus, would really suit the independant traveller not looking for full on service.

2) Price not to steep - and has all the amenities you need really - with a good size kitchen

Hotel Cons:

1) Whist they do advertise that you need to collect the key from another building... if you arrive late in the day like we did it is a real hassle... one you would almost certainly do without

2) They advertise these as serviced apartments... however part of our stay was over the weekend... and there was no service to be seen... no change of towels... no emptying of the rubbish bins... pretty slack really. They do jack all really.. and to be honest the cleaning side of things is pretty poor. It pretty much amounts to emptying rubbish bin and if you are lucky a few new towels.

3) rock hard bed and pillows

Would I stay here again .. no. I would just book earlier in advance and pay the extra money to stay somewhere better. However if you are just looking for a place to crash and you get a cheap deal it would not really matter....

I would reccomend this place to younger groups/ friends that are wanting a place to stay during a night out in Melboune

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Shrinkingherlegs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

84 reviews from our community

Traveler rating
Traveler type
Time of year
Language
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 19, 2013

Note to those who have not visited Melbourne before, there is one reception that services about 5 apartment buildings, Collins st. Apartment is 1.6km from apartment. You need to lug your luggage by taxi or tram at your cost. Check in is not until 2pm, regardless of whether your letting know in advance or have had no sleep for 32 hours. Be aware if you get level 13 access is by elevator to 14 and then walk down to 13. If you are unlucky to get rm 1304, your stuck with old small CRT tv, dodgy air con, and broken/scratched furniture. Towel rail and soap dishes ready to fall off wall. Disregard signs that say don't proceed to level 12, this will save you going up stairs with luggage. Floors and walls are timber, therefore noisy. I would not stay there or use Plum.

  • Stayed March 2013
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank Theblackstump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
melbourne
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 11, 2013

Was worried about booking this place with all the negative reviews. But was surprisingly shocked how good the room was. Booked the 2 bedroom apartment found the room to be clean and spacious. Nothing fancy but it was clean spacious and we had a huge balcony overlooking the city. Would definitely stay here again.

  • Stayed March 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank krissy14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed January 27, 2013 via mobile

Pluses
Great location, close to trams, food outlets, everything really. Our two bedroom apartment was spacious if not a bit tired. No bedside lamps was a little odd. TV in my parents room was very old. Not good enoght these days.
Minuses and this is a big negative that would stop us ever staying there again.
You have to collect the key from Carltonnwhich is at least 7 city blocks away. If you arrive early or have to leave your bags to be looked after you can't unless you go to Carlton. The website says it's only a short walk. It isn't. The apartments in this block are mostly let to permanent tenants. We had a few issues with the key in the lift when we wanted to visit my parents who were on another floor. It didn't always let get off on that floor. If ther was reception ther or closer I would stay again but it was quite inconvenient trying to work out the key pick up and drop off. Cost us more I taxi fares.

Stayed January 2013, traveled with family
Helpful?
2 Thank mindyhobart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 6, 2013

Booked hotel via wotif. The Internet pictures looked good and clean although they are definitely deceiving. Had to use the lift and then climb stairs to the room, definitely not wheelchair accessible. Room was tidy but is clearly visible it has not been cleaned well in months. Floors and chairs covered in unidentifiable crumbs and stains. Towels have holes in them. Shower floor feels as though you would fall through at any moment. Sitting on the toilet your knees touch the washing machine. The entire bathroom simulates an aeroplane toilet cubicle. Lack of ventilation throughout, no fans or aircon in rooms. No screens or safety features on windows or doors. Not recommended for families or small children. Asked management to change rooms or have it cleaned but they were rude and unhelpful. Definitely not recommending anybody to stay here!!! Extremely disappointed!!

  • Stayed January 2013
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
5 Thank YvetteTravelBuddies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Melbourne hotels

Wollongong
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 30, 2012

Only negative is collection of keys in different location. Tv very old only main channels. Collins st. apartments tram stop out front, Flinders St station around the corner, walking distance to Casino . Supermarket & bottle shop around the corner. Definitely would stay again.

  • Stayed October 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Speerhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed November 25, 2012

Nothing like the pictures ive seen on all the different web pages. I paid the extra to stay at a place with a balcony, advertised one and my confirmation said we had one. But no balcony! Batteries in all 3 TV remotes were dead. Floors were dirty including shrivelled up French fries and there was no can opener. No instructions to the combined washer/ dryer which we spent hours trying to work out.
Excellent location though.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
4 Thank Alice R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Melbourne hotels
Central Business District
Adina Apartment Hotel Melbourne
Central Business District
Oaks On William
Oaks On William
#26 of 157 in Melbourne
4.5 of 5 stars 975 reviews
Central Business District
The Sebel Melbourne Flinders Lane Apartments
Show Prices
Show Prices
Show Prices
Central Business District
Citadines on Bourke Melbourne
Central Business District
DoubleTree by Hilton Melbourne - Flinders Street
Central Business District
Alto Hotel on Bourke
Alto Hotel on Bourke
#9 of 157 in Melbourne
4.5 of 5 stars 1,234 reviews
Show Prices
Show Prices
Show Prices

Been to Plum Serviced Apartments Collins Street? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Plum Serviced Apartments Collins Street

Address: 325 Collins Street, Melbourne, Victoria 3000, Australia (Formerly Collins Mark Apartments)
Location: Australia > Victoria > Melbourne > Central Business District
Amenities:
Kitchenette
Hotel Style:
Ranked #95 of 107 Specialty Lodging in Melbourne
Price Range (Based on Average Rates):
Hotel Class:4 star — Plum Serviced Apartments Collins Street 4*
Number of rooms: 31
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Priceline and Booking.com so you can book your Plum Serviced Apartments Collins Street reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Plum Serviced Apartments Collins Street Hotel Melbourne

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing