As everybody had reviewed, rooms were small by service apartment standards. We stayed at the 2 bedroom apartment and we had to change the way the living room was arranged in order to fit our luggage. The apartment does fit our 3 adults and 2 kids comfortably during our stay.
Location was great as it was near to QVM and also Aldi next door. The shopping area, Melbourne Museum and free tram was also a short walk (10-15 mins) walk away.
The heating however was not properly planned in our apartment. We had to rely on the aircond that serves duo function - heater and air conditioning, for heating so it became either very hot or very cold in the living room. The master bedroom was also very cold, probably due to the big glass window that was not efficient in keeping heat in and cold out.
I like the kitchen, well equipped, and also the washing machine.. We hang our clothes to dry as per recommendations of many.
Douglas, the staff at the reception during night shift was extremely helpful. He also helped us to ring for taxi several times and updated us on the availability of cabs, unlike other receptionists. He also helped to replace broken pan and repaired the telephone in our apartment.Thumbs up Douglas!
The rest of the staffs were pretty cold and unfriendly. One actually told us off for sitting at the edge of the fountain in the reception area.. I saw this happened a couple of times and if you do not allow people to sit at the edge (which is ridiculous by the way) you should have put a sign there! It was not a good experience to have people telling you that they cant sit somewhere when there was no signage regarding this.
Overall, quite a good 7 day stay experience. would recommend due to location and price, but not staff courtesy..
- Official Description (provided by the hotel):
- Milano Serviced Apartments is a unique and affordable alternative to hotels in Melbourne CBD for both leisure and corporate guests. We offer both deluxe and executive one and two bedroom self contained apartments that are stylishly furnished with an urban contemporary design. All our rates include complimentary access to swimming pool, spa, sauna, tennis court, BBQ area, gym and cinema room. ... more less
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- Also Known As:
- Milano Serviced Apartments Hotel Melbourne
- Clarion Melbourne
- Melbourne Clarion