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“Central Location” 4 of 5 stars
Review of Oaks on Market

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Oaks on Market
4.0 of 5 Hotel   |   60 Market Street, Melbourne, Victoria 3000, Australia   |  
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Ranked #73 of 171 Hotels in Melbourne
Perth, Australia
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Central Location”
4 of 5 stars Reviewed July 5, 2014

Have stayed here a few times now, close to rail station and casino. Oaks restaurant is OK but would probably have breakfast elsewhere as buffet breakfasts are pretty much the same everywhere.
Very comfortable bed, great views, great service competitively priced would stay here again.

Room Tip: Yarra river, city views the best.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMarket, Manager at Oaks on Market, responded to this review, July 8, 2014
Dear Guest,

Thank you for your review.

We are glad you enjoyed the views from the comfort of the room .
It is pleasing to read that the customer service and the reasonable rate met your expectations.

We thank you for your repeat business and look forward to welcoming you back.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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632 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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English first
Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 30, 2014

We recently stayed 4 nights here and really enjoyed it. We were given a studio room with a view and it didn't disappoint. The room was clean, comfortable and very spacious for a studio. The bed was also very comfortable. The location is excellent - close to main attractions but seems quieter as it's not on Collins St. The service desk was also very helpful. My only criticism is the lighting in the bathroom - it is very dull, even with both lights on. For the location, it is very good value for money and we will definitely stay here again on our next visit to Melbourne.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMarket, Manager at Oaks on Market, responded to this review, July 8, 2014
Dear Guest,

Thank you for your review,

We are glad the apartment was found comfortable, clean and spacious.
Its pleasing to read that the location was ideal and the wonderful views were appreciated.
We look forward to welcoming you back.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 27, 2014

Booked a deal on their website for a studio view room, with a bottle of wine on arrival and breakfast for one. Was told breakfast for second person was available for $16. Seemed reasonable. Upon arrival, we were allocated a room on the 19th floor. The view we got was of the top of an old building and back of some office buildings. When I went down to question the view I was told that you are not guaranteed a view and that all rooms on the 19th floor is considered a room with a view regardless of the view! I approached another staff member and said that the room we were in was unacceptable, the website had a picture of the room and based on what we were given it was misleading. They finally moved us to a room with a proper view and instantly I could tell they put us in a crappier and older room coz we had a toddler. They new room was much cleaner and had a fab view of south bank. ...plus we also had to ask for the bottle of wine. Nothing was mentioned at check in and I almost forgot. We also got extra breakfast for two days and upon checkout they tried to charge us for four breakfasts. When I corrected this , the reduced it to two but tried to charge the full price instead of the pre pay price. Very frustrating having to explain this to three staff during my whole stay. No one seems to know what offers each guest has booked and it appears no notes are put into bookings. My advice, check you bill carefully and know what you are entitled to.

Stayed June 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMarket, Manager at Oaks on Market, responded to this review, July 8, 2014
Dear Guest,

Thank you for your time in reviewing our property.

It's disappointing to read that the service let your stay down and the information was provided to you during your first night instead of on check in. I am glad that you received all inclusions of the deal and that the staffs were able to assist in a room move and correcting the invoice prior to settlement of bill.

On the positive note it is pleasing to be able to offer you a great value for money deal.

Thank you for the feedback and from this feedback we can improve.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Top Contributor
77 reviews 77 reviews
61 hotel reviews
Reviews in 49 cities Reviews in 49 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed June 25, 2014

This hotel is so close to the city that it is a walking distance away from both city and SouthWharf! The room is clean, tidy, comfortable and cozy! For the price of my stay and with a great location, I can say this hotel is a great value for money!

At night, the area around the hotel can be quiet and you will feel at peace!

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMarket, Manager at Oaks on Market, responded to this review, July 8, 2014
Dear Guest.

We thank you for your review.

We are glad to read you enjoyed your stay and found the apartment comfortable, clean and the location idea to explore the city centre.

It's pleasing to read that our service was helpful and the product was great value for money.

Thank you for your time.

We look forward to welcoming you back.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mildura, Australia
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 24, 2014

We were visiting Melbourne.. Again.
Check in was great, friendly and helpful staff. The room was huge. But the same can't be said for the bath tub.
After a long day of Stocktake Sale shopping we got home and wanted a quick soak in the shower / bath.
Well.
I have never seen or experienced such a short and narrow bath. I couldn't even sit up straight in the tub and soak my legs completely. I had to bend my legs sitting up.
Not sure why they had a tub under the shower when it's only big enough to bathe a child.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMarket, Manager at Oaks on Market, responded to this review, June 27, 2014
Dear Guest,

Thank you for your review.

It is pleasing to read that the room was found spacious and the service was friendly and helpful.

It is disappointing to read the size of bath did not meet your expectaions.


Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 23, 2014

First time staying at Oaks on Market. Very handy location, being less than a ten min walk to Southern Cross Station. Tram stop on Flinders Street a minute away, easy walking to Flinders St statio and Degraves St with all it's cafes and easy walking to Melb CBD or just get on the tram. Large comfortable apartment, very comfy beds, very friendly and helpful staff at the front desk. Would stay there again.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMarket, Manager at Oaks on Market, responded to this review, June 27, 2014
Dear Guest,

Thank you for your feedback.

We are glad you enjoyed your stay and found our location ideal to explore the city centre.

It is pleasing to read that the customer service provided was helpful and the apartment was comfortable, spacious and clean.

We look forward to welcoming you back.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
3 of 5 stars Reviewed June 23, 2014

Visiting Melbourne. Again. Check in was great. Friendly and helpful staff. The room was huge. Same can't be said for the bath tub. After a long day of Stocktake Sale shopping we got home and wanted a quick soak in the shower / bath.
Well.
I have never seen or experienced such a short bath tub.
I couldn't even sit up straight in the tub and soak my legs completely. I had to bend my legs sitting up.
Not sure why they had a tub under the shower. Only big enough to bathe a child.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OaksMarket, Manager at Oaks on Market, responded to this review, June 27, 2014
Dear Guest,

Thank you for your review.

It is pleasing to read that the room was found spacious and the service was friendly and helpful.

It is disappointing to read the size of bath did not meet your expectaions.


Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Oaks on Market

Address: 60 Market Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#56 Business Hotel in Melbourne
#56 Romantic Hotel in Melbourne
#65 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $
Hotel Class:4 star — Oaks on Market 4*
Number of rooms: 280
Official Description (provided by the hotel):
Oaks on Market is a centrally located Melbourne accommodation, offering easy access to Melbourne's attractions: shopping, theatres, dining and entertainment, as well as proximity to the legal and financial precincts. Oaks On Market comprises 280 luxuriously appointed Studio, 1 and 2 bedroom fully self-contained apartments. All rooms have brand new 32-inch flat screen TVs, sofas and contemporary artwork. Some rooms have views over the Yarra River and guests can also enjoy individual stereo systems, climate control, access to the indoor heated lap pool, fully equipped gym, spa and sauna. ... more   less 
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Also Known As:
Oaks On Market Melbourne
Oaks On Market Hotel Melbourne

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