We called to make a booking because that's what their website said to so. The staff member had NO IDEA and directed us to book online. So we figured it out and did.
Then the confirmation emails were wrong. So we called again to sort it out. In the end the staff member cancelled our booking because it was "all too hard".
I know it's budget accommodation but seriously what an incompetent bunch of twits.
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- Also Known As:
- Sophia Hotel Melbourne