Melbourne was completed booked out and my friend made a reservation in this pit.
Small rooms are not the issue, but stumbling over dirty linen bags in the lift, a generally not very clean environment especially the bathrooms, a closed restaurant on a Saturday, a dead rather seedy location and the most basic hotel I have ever seen made this a stay from hell. However, worst of all the staff. The short overweight Receptionist with long greasy hair was unhelpful, rude and generally incompetent. She referred to the Management who I demanded to speak to called Dimitrios as she was simply not interested to deal with customers. Half the time the Reception Counter was unoccupied and the apparent Manager was never available or present. Given the lack of any replies to any of the reviews here on Tripadvisor I must conclude that they simply do not care! And that certainly shows. To call this a hotel is simply an insult.
- Also Known As:
- Sophia Hotel Melbourne
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