My first impression was not good - I arrived at 1pm and while I know check in is from 2pm, often you can get in to your room earlier but I was unceremoniously sent away and told to come back at 2. When I returned at 2:30pm there was no-one on reception and a 'back in 5 minutes' sign - a sign that appeared regularly the two nights I stayed here even though reception is supposed to be 24/7.
A word to the wise - take earplugs - I could hear my neighbour's phone conversation and what he was watching on TV, there was also a pump going off every 10 minutes the whole time I was there. On the plus side, the room was spacious with a queen size bed and a single bed. The bed was comfortable and the heating effective. There was a chocolate on each pillow, a coffee machine and a comfy dressing gown. The location was great being one block from Etihad Stadium, Southern Cross Station, Coles and factory outlets. South Wharf DFO is a 20 minute walk away and the free City Circle tram (red rattler) is half a block away.
Breakfast was included in the room rate (I paid $91 for the first night and $95 for the second night). Hot food is available from 7am but on the second morning I arrived at 7:30am to find that the only hot food left was scrambled egg. There was only one person working in the kitchen. Perhaps this is how they keep the prices down by limiting the number of staff. My room was not serviced at all while I was there.
My last impression was not so good as the one and only lift was out of service at check out time. Fortunately I was only on the first floor and only had a small suitcase to cart down the stairs.
Overall some good and some not so good but the price was right and as long as you don't have high expectations of a Melbourne CBD hotel then this is the place for you.
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- Also Known As:
- Sophia Hotel Melbourne