I stayed here with my boyfriend recently. We had a great time in Melbourne with family and friends and I'm sad to say this hotel really did ruin our experience. The security guard on duty Friday 20/September made me feel uncomfortable and almost threatened. Staff were mostly quite rude and lifeless and when the security guard abused my boyfriend and a dragged a girlfriend of ours out of the lift with much aggression (because it was just after 8pm and we weren't allowed visitors) I felt very uncomfortable staying there. Needless to say I will never be going back to Citiclub and I recommend to anyone else to find somewhere more accommodating with respectful staff. Awful unecessary end to a nice weekend. Aggressive/abusive/disrespectful staff should be tolerated NOWHERE.
- Official Description (provided by the hotel):
- Citiclub Hotel is one of the most versatile hotels in Melbourne providing all the facilities for business or pleasure in the one place. Our establishment provides an abundance of natural light and space to ensure your stay is rewarding. Our choice of 71 rooms range from our Executive Suite, through to our Superior rooms. Soft earth tones create the perfect environment for that well deserved rest, readying you for a fresh new day tomorrow. ... more less
- Reservation Options:
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- Also Known As:
- Citiclub Hotel Melbourne