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“Very nice stay at Caroline Apartments” 4 of 5 stars
Review of Caroline Serviced Apartments South Yarra

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Caroline Serviced Apartments South Yarra
4.5 of 5 Condominium   |   47-49 Caroline Street | South Yarra, Melbourne, Victoria 3141, Australia (South Yarra)   |  
Hotel amenities
Perth, Australia
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
“Very nice stay at Caroline Apartments”
4 of 5 stars Reviewed March 5, 2013

We stayed at the Caroline Apartments for 4 nights with our 3 year old daughter. We booked and paid for a one bedroom apartment but were pleasantly surprised that we had been upgraded to a large 2 bedroom apartment upon arrival. We thank the management for this. There are some positives and negatives to this accommodation which I have outlined below, but overall a great stay in Melbourne in a brilliant location.
Positives - The location is sensational. Great train and tram options and within walking distance to Toorak Road and Chapel Street (shopping and cafe/bar hubs). The apartments have a beautiful ambience and are well appointed with all necessities (except for no shampoo, conditioner or body products etc so pack your own).
Negatives - There is no elevator so travelling with kids means hoisting all the luggage and a stroller up 2 or 3 flights of stairs (and if you are in and out this is a few times per day). This was not the easiest, but we managed OK. The apartments are old, so you can hear pipes and plumbing in the walls which can annoy you if you are a light sleeper. The ceiling in our daughters room sprung a leak, although to be fair management did come and do maintenance when we alerted them. Our apartment was not serviced at all during a 4 night stay and towels only replaced on our last day (no towel service on weekends).
We definitely had a pleasant stay and would stay at The Caroline Apartments again without a doubt. The negatives are minor but I just wanted to share my experience so other travellers with children knew of some of the pitfalls.
If you do stay I cannot recommend French Fantasties, a gorgeous cafe up the street, highly enough! Great coffee and pastries. Another reccomendation is Two Birds and One Stone in Claremont Street South Yarra (a 5 minute walk) - best breakfast I have ever had!

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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89 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 3, 2013

A great, modern apartment in a great location, just 2 stops from the city. We stayed in the one bedroom apartment in the 47-49 Caroline Street building (this block has the large hot water tanks!). Seriously one of the friendliest reception staff we have come across and a really clean, hygienic accommodation. Our future Melbourne trips we will definitely stay here again. Free wifi and free car park were bonus.

Room Tip: Stay in the 47-49 Caroline street block for bigger hot water tanks!
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSABrighton, Manager at Caroline Serviced Apartments South Yarra, responded to this review, March 27, 2013
Hi Brentivo,

Thank you for posting your review, we appreciate you taking the time to do so.

I am glad you enjoyed your stay and the friendly reception staff. I will be sure to pass on your kind words. We look forward to seeing you again soon,

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albury, Australia
1 review
4 of 5 stars Reviewed February 14, 2013

Staff at front desk, very friendly and could,not do enough to please. the best service I have ever encountered. "Great job"Warwick, keep up the good work. Housekeepers also very friendly, when I locked myself out of apartment.

Positives: 3 Bedroom Villa, modern ,spacious and spotlessly clean inside.
Security : fantastic. Secure undercover parking right at your door.
Location: Great. Found a shortcut down a lane to station, which was 2 minutes walking distance. Lots of restaurants nearby, no traffic noise at night.

Negatives: Hot water system, strangely placed in one of 3 bedrooms, was dripping. Had to turn it off, as the dripping noise, made it impossible to sleep
T.V reception, not great, could not access many channels, but we were only staying one night so wasn't an issue for us, but maybe for people wanting to stay longer.
Outdoor area claustrophobic. Table needed a wipe-over.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSABrighton, Manager at Caroline Serviced Apartments South Yarra, responded to this review, February 21, 2013
Hi Donna,

Thank you for taking the time to post your review. We appreciate your kind words about our staff, we think they are great too!

We do apologise for the inconvenience you experienced with the water heater and tv reception, both of which we have taken aboard and are working on improving throughout all apartments.

We hope to see you again soon,
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Auckland Region, New Zealand
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 7, 2013

I would definitely recommend Caroline Service Apartments and would be happy to stay again. We were upgraded to a three bedroom apartment which was very spacious and well appointed. The location, in a quiet, tree lined street, is perfect for access to the city via train or tram. And we discovered a great place for breakfast "Cafe de la Place", 101 Toorak Rd. It is situated in a pretty courtyard lane and the food and coffee is great.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CSABrighton, Manager at Caroline Serviced Apartments South Yarra, responded to this review, February 21, 2013
Hi Gill,

Thank you for taking the time to post your review, we are glad you enjoyed your stay, and especially the upgrade. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta
Top Contributor
56 reviews 56 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 23, 2013

We took a one bedroom apartment in the older wing for five nights then moved to a two bedroom for two nights because my husband joined us. What a difference! The two bedroom was in the new block. Everything was top notch and ship shape. The older one bedroom apartment needs an uplift if they wish to charge premium prices, which they do.
Service wise was okay. Except for the fact that on the day we moved from the one bedder to two, they had promised a smooth transition, and it didnt turn out quite so. Still, we were allowed to leave our things at the reception, and they did move it to the two bedder as we got back later in the day.
Convenience wise, you can take trams, but its a short walk away. Its walking distance to the shops and groceries. A rented car made things more convenient for us.

Room Tip: Ask for the new block. If you can't manage stairs, you need to let them know as most of the apa...
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Top Contributor
55 reviews 55 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 15, 2013

First time stayed here. I will certainly be back. Was upgraded on arrival to a 2 bedroom apartment when I booked a 1 bedroom for cost saving. I always stay in South Yarra region as it is easier to get to the Vodafone Arena/Rod Laver Arena during peak traffic times without driving through the city. The apartment was spotless, had everything we needed and the reception staff were most friendly and helpful. Undercover parking is a big thing with me on business and there was enough even though our parking spot was taken every night we just hopped into another so I dont think that matters too much. Didnt see the pool? No Restraunt on site but 2 min walk down the street is whatever cruisine you like!

Room Tip: Quiet street so I think any rooms would be fine.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed January 7, 2013 via mobile

Apartments are ideal for a small family like ours, excellent location and staff were really good and helpful - nothing was a problem especially big thanks to Warick who made our stay very comfortable (even arranging a little step for my daughter who couldnt reach the basin!) underground parking a real bonus if hiring a car. I would also agree that the bathroom is a little tired looking and the old shower curtain could be replaced. Also bath wasn't spotlessly clean :( The air con was also very noisy but that might've been just our apartment.
Overall we had a wonderful time even extended our stay by 3 days and no problem at all. Will definitely stay there again and will recommend to friends!

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Caroline Serviced Apartments South Yarra

Address: 47-49 Caroline Street | South Yarra, Melbourne, Victoria 3141, Australia
Location: Australia > Victoria > Melbourne > South Yarra
Amenities:
Business Center with Internet Access Free Parking
Hotel Style:
Ranked #4 of 113 Specialty lodging in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Caroline Serviced Apartments South Yarra 4.5*
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