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“Good only in new wing” 4 of 5 stars
Review of Caroline Serviced Apartments South Yarra

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Caroline Serviced Apartments South Yarra
4.5 of 5 Condominium   |   47-49 Caroline Street | South Yarra, Melbourne, Victoria 3141, Australia (South Yarra)   |  
Hotel amenities
Jakarta
Top Contributor
56 reviews 56 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
“Good only in new wing”
4 of 5 stars Reviewed January 23, 2013

We took a one bedroom apartment in the older wing for five nights then moved to a two bedroom for two nights because my husband joined us. What a difference! The two bedroom was in the new block. Everything was top notch and ship shape. The older one bedroom apartment needs an uplift if they wish to charge premium prices, which they do.
Service wise was okay. Except for the fact that on the day we moved from the one bedder to two, they had promised a smooth transition, and it didnt turn out quite so. Still, we were allowed to leave our things at the reception, and they did move it to the two bedder as we got back later in the day.
Convenience wise, you can take trams, but its a short walk away. Its walking distance to the shops and groceries. A rented car made things more convenient for us.

Room Tip: Ask for the new block. If you can't manage stairs, you need to let them know as most of the apa...
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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89 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Top Contributor
55 reviews 55 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 15, 2013

First time stayed here. I will certainly be back. Was upgraded on arrival to a 2 bedroom apartment when I booked a 1 bedroom for cost saving. I always stay in South Yarra region as it is easier to get to the Vodafone Arena/Rod Laver Arena during peak traffic times without driving through the city. The apartment was spotless, had everything we needed and the reception staff were most friendly and helpful. Undercover parking is a big thing with me on business and there was enough even though our parking spot was taken every night we just hopped into another so I dont think that matters too much. Didnt see the pool? No Restraunt on site but 2 min walk down the street is whatever cruisine you like!

Room Tip: Quiet street so I think any rooms would be fine.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
4 of 5 stars Reviewed January 7, 2013 via mobile

Apartments are ideal for a small family like ours, excellent location and staff were really good and helpful - nothing was a problem especially big thanks to Warick who made our stay very comfortable (even arranging a little step for my daughter who couldnt reach the basin!) underground parking a real bonus if hiring a car. I would also agree that the bathroom is a little tired looking and the old shower curtain could be replaced. Also bath wasn't spotlessly clean :( The air con was also very noisy but that might've been just our apartment.
Overall we had a wonderful time even extended our stay by 3 days and no problem at all. Will definitely stay there again and will recommend to friends!

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 5, 2013

We stayed for 6 weeks and location was spot on for newbies to Melbourne.
Our apartment was clean and had the basics. The glasses and coffee cups were very small and having 3 of everthing meant the wife who is based at home had to wash / clean every time she needed a plate / bowl. Maybe they need to double basic kithenware as we used the dishwasher minimally 1 because it did not clean things probably (we think because you only got 3 min of hot water in shower before waiting 30min for the next person to shower) not good enough really 2 was it worth putting on for a wash cycle for 1/3 full??
Manager was great and helped out with all requests and anything we needed he assisted ( oven trays / extra bathroom towels etc) We thought we were getting foxtel as per website and only received normal TV. The TV did loose channel 7 for the last 2 weeks ?? Manager did try to fix but no luck. Undercover car park was a walk away into another area so outside no cover parking was what we had ( Not to good when it was raining every second day. Maybe we should have asked a few more qustions before we booked as most people had different opinions. It did the job until we moved into our new residnence 4 weeks earlier than we hoped.
Great location, quiet and helpful manager. Just need to work on where you put people who stay longer than 7 days.

Room Tip: If stayin for a week or more - make sure you have a room with extra kitchenware, hot water so 2 can...
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Vancouver, BC
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 3, 2012

Having booked a one bedroom apartment, we found ourselves upgraded to a two bedroom apartment, which was wonderful. Nice, quiet location, only a two minute walk to the number 8 tram, which goes straight into the centre (make sure you know how to use the confusing Myki card system) and a ten minute walk to the lovely Botanic Gardens. Drawbacks? The bathroom was a bit tired looking and the tub small. But most Melbourne apartments only seem to have a shower, so obviously baths are not high on the list for Melbournians. A few hiccups in the housekeeping department were quickly solved by the very helpful staff on the front desk. Warning: phonecalls from the apartment to cell phones are ridiculously expensive ($3.50 per 30 seconds!!). Having been warned of this, we limited our calls to cellphones to the utter minimum and still ended up with an almost $20 bill. Don't understand the justification for this. Otherwise, a great place to stay!

Room Tip: The rooms away from the street would be the quietest. The ground floor apartments have less privacy.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 15, 2012

Big spacious apartments in a more upmarket, posher suburb.

Shops and eateries are just literally a stone's throw away, but a little more expensive, given the locale.

Also within walking distance to the Botanic Gardens, around which are many interesting (and probably expensive) residential buildings.

Recommended for small extended families looking for a home away from home.

Room Tip: Choose one away from the main road. But it's a quiet neighbourhood anyway.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Top Contributor
227 reviews 227 reviews
69 hotel reviews
Reviews in 106 cities Reviews in 106 cities
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed November 11, 2012

Just got back from spending 4 days with my girlfriends in Melbourne for Oaks Day. Caroline Apartments is a regular place to stay for one of us - so it was great to stay somewhere that one of us had already experienced and recommended. We booked a two bedroom - two bathroom apartment on the top floor with a lovely balcony/terrace overlooking leafy Caroline Street. Good size, fully equipped, clean and spot on for us to come and go and feel comfortable. The only downfall I found is having to lug our cases up two flights of stairs. The receptionist was very helpful and did help us - however - would of been great if there was a lift. Apart from that everything was pretty much spot on. The Manager, Warwick was very helpful and accomodating in assisting us with storing our luggage as we had a late flight on Sunday night. As the office was not open after 2pm he allowed us to store it in their underground parking area which is fully secure. The location of these apartments is great - with lots of lovely restaurants and shops down Toorak Road and within walking distance to famous "designer" Chapel Street for lots of shopping and dining!! Definitely stay here again!!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Caroline Serviced Apartments South Yarra

Address: 47-49 Caroline Street | South Yarra, Melbourne, Victoria 3141, Australia
Location: Australia > Victoria > Melbourne > South Yarra
Amenities:
Business Center with Internet Access Free Parking
Hotel Style:
Ranked #4 of 111 Specialty lodging in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Caroline Serviced Apartments South Yarra 4.5*
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