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“Clean, comfortable, quiet” 4 of 5 stars
Review of Caroline Serviced Apartments South Yarra

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Caroline Serviced Apartments South Yarra
4.5 of 5 Condominium   |   47-49 Caroline Street | South Yarra, Melbourne, Victoria 3141, Australia (South Yarra)   |  
Hotel amenities
Vancouver, BC
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Clean, comfortable, quiet”
4 of 5 stars Reviewed December 3, 2012

Having booked a one bedroom apartment, we found ourselves upgraded to a two bedroom apartment, which was wonderful. Nice, quiet location, only a two minute walk to the number 8 tram, which goes straight into the centre (make sure you know how to use the confusing Myki card system) and a ten minute walk to the lovely Botanic Gardens. Drawbacks? The bathroom was a bit tired looking and the tub small. But most Melbourne apartments only seem to have a shower, so obviously baths are not high on the list for Melbournians. A few hiccups in the housekeeping department were quickly solved by the very helpful staff on the front desk. Warning: phonecalls from the apartment to cell phones are ridiculously expensive ($3.50 per 30 seconds!!). Having been warned of this, we limited our calls to cellphones to the utter minimum and still ended up with an almost $20 bill. Don't understand the justification for this. Otherwise, a great place to stay!

Room Tip: The rooms away from the street would be the quietest. The ground floor apartments have less privacy.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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91 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 15, 2012

Big spacious apartments in a more upmarket, posher suburb.

Shops and eateries are just literally a stone's throw away, but a little more expensive, given the locale.

Also within walking distance to the Botanic Gardens, around which are many interesting (and probably expensive) residential buildings.

Recommended for small extended families looking for a home away from home.

Room Tip: Choose one away from the main road. But it's a quiet neighbourhood anyway.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Top Contributor
232 reviews 232 reviews
69 hotel reviews
Reviews in 107 cities Reviews in 107 cities
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed November 11, 2012

Just got back from spending 4 days with my girlfriends in Melbourne for Oaks Day. Caroline Apartments is a regular place to stay for one of us - so it was great to stay somewhere that one of us had already experienced and recommended. We booked a two bedroom - two bathroom apartment on the top floor with a lovely balcony/terrace overlooking leafy Caroline Street. Good size, fully equipped, clean and spot on for us to come and go and feel comfortable. The only downfall I found is having to lug our cases up two flights of stairs. The receptionist was very helpful and did help us - however - would of been great if there was a lift. Apart from that everything was pretty much spot on. The Manager, Warwick was very helpful and accomodating in assisting us with storing our luggage as we had a late flight on Sunday night. As the office was not open after 2pm he allowed us to store it in their underground parking area which is fully secure. The location of these apartments is great - with lots of lovely restaurants and shops down Toorak Road and within walking distance to famous "designer" Chapel Street for lots of shopping and dining!! Definitely stay here again!!

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 8, 2012

Although only booking for 1 person, I ended up with a two bedroomed premium room with a 'run of the house' deal, for 2 nights. Excellent value considering the high quality of the room, and that parking was free and on site - I could have paid an extra 50 dollars in the CBD for a much smaller room.
Very clean and well appointed. The apartments are in a pleasant leafy area.
Plenty of breakfast places nearby, plus for shopaholics (..not me..) there is Chapel St just round the corner.
Staff were helpful and friendly - would definitely stay here again if required.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Aylesbury, United Kingdom
1 review
4 of 5 stars Reviewed November 8, 2012

I don't normally write reviews because I think good service should come as standard and I expect it as a matter of course. However, Caroline apartments is different . The service and helpfulness of the reception staff is so far above the norm, that I feel compelled to write a recommendation.

The apartments are well situated for local shopping and dining, with excellent access to central Melbourne and the surrounding areas by virtue of their close proximity to trams and South Yarra Station.

The facilities in the apartments provide everything required for a comfortable, short-medium term stay. I have not given this venue a 5 point grade as some parts of my apartment looked like they had been in need of some interior decoration for some time. This is, however, a minor point and should not put you off renting an apartment at Caroline.

Location is great, all the facilities work and service is second to none. What more could you possibly want?

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 19, 2012

Our one bedroom Premium Apartment in this great location was spacious and well-appointed, but our seven nights' stay was marred by practically non-existent housekeeping. The kitchen floor went unswept, the carpet unvacuumed, with no attempt made to clean the basic bathroom facilities. The bedlinen went unchanged, and the bottom sheet was too small to fit the average double bed, so that the mattress was exposed at the foot of the bed. We stayed for a week from a Tuesday and I didn't complain to the manager until the Monday because there was no housekeeping available at all over the weekend.

It would have been helpful to have had a fully operational tumble dryer and a basin/bathplug that actually fitted.

If you choose to stay at these "Affordable Luxury" apartments, make sure your housekeeping requirements are made clear right from the start of your stay, or buy yourselves a broom and some domestic cleaning materials.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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sydney
Top Contributor
80 reviews 80 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed September 13, 2012

what a find. I go down to Melbourne occasionally for work and have previously stayed at another place in south yarra which has now closed down. but this place was great. friendly staff, easy check-in. it presents very well from the street and the apartment I stayed in was very clean and seemingly quite new. it was very well furnished, with plenty of utensils, glasses, cups and crockery. best of all it was quiet. I was there over a weekend and never heard a sound from anywhere. having said that, it’s an easy few minutes walk down to toorak road and another five to ten minutes down to chapel street. there are restauarnts aplenty in this area so you will never starve. there’s also a couple of IGA supermarkets within a five minute walk, and a big coles maybe a 15 minute walk away on chapel street. I will definitely return next time I need to go down.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Caroline Serviced Apartments South Yarra

Address: 47-49 Caroline Street | South Yarra, Melbourne, Victoria 3141, Australia
Location: Australia > Victoria > Melbourne > South Yarra
Amenities:
Business Center with Internet Access Free Parking
Hotel Style:
Ranked #3 of 114 Specialty lodging in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Caroline Serviced Apartments South Yarra 4.5*
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