Just got back from spending 4 days with my girlfriends in Melbourne for Oaks Day. Caroline Apartments is a regular place to stay for one of us - so it was great to stay somewhere that one of us had already experienced and recommended. We booked a two bedroom - two bathroom apartment on the top floor with a lovely balcony/terrace overlooking leafy Caroline Street. Good size, fully equipped, clean and spot on for us to come and go and feel comfortable. The only downfall I found is having to lug our cases up two flights of stairs. The receptionist was very helpful and did help us - however - would of been great if there was a lift. Apart from that everything was pretty much spot on. The Manager, Warwick was very helpful and accomodating in assisting us with storing our luggage as we had a late flight on Sunday night. As the office was not open after 2pm he allowed us to store it in their underground parking area which is fully secure. The location of these apartments is great - with lots of lovely restaurants and shops down Toorak Road and within walking distance to famous "designer" Chapel Street for lots of shopping and dining!! Definitely stay here again!!