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“Boutique accommodation at its best.” 5 of 5 stars
Review of Alto Hotel on Bourke

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Alto Hotel on Bourke
4.0 of 5 Hotel   |   636 Bourke Street, Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
Hotel website
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Hotel amenities
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5% off + Free WiFI
Ranked #6 of 171 hotels in Melbourne
Sydney
1 review
1 helpful vote 1 helpful vote
“Boutique accommodation at its best.”
5 of 5 stars Reviewed March 13, 2009

My wife and I travel to Melbourne annually and normally stay outside of the CBD but my uncle had been raving about this boutique hotel near Spencer st " Alto" where he regually stays. Perfectly located as we hopped off the Sky Bus at Spencer St and had checked into a roomy I bedroom suite within minutes as it is vitually a 1 minute walk from the station. The receptionist who met us was very welcoming and this continued throughout the vist by every staff member we met, they were all so helpful. On the friday night we even had the pleasure of meeting the charming owner Ricardo. The breakfast was huge and not to mention delicious. I will never stay anywhere other than "Alto." in Melbounre.
David Rees
Sydney

  • Stayed March 2009, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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803 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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English first
Gold Coast
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed March 7, 2009

Maybe I'm just getting a little cynical, but if this is the 6th best rated hotel for Melbourne, you must be hard pressed finding a good hotel.
We stayed in the two bed executive room. The rooms are clean, but are very small. Much smaller then the impression you get from the photo's.
IMPORTANT !!!! There is currently a large building project in progress behind the hotel. So at 7 am, the heavy machinery kicks in. So if you enjoy a lie in, don't stay here, as all the rooms face this way. Now this of course is not the fault of the hotel, but it demonstrates how feeble the sound proofing is.
They have a nice little coffee machine, that provides free coffee to it's guests. But they close is down by 10:30 pm, which was disappointing after returning from Wicked, and we could not get a coffee.
There is a lack of consistent knowledge within the front desk eg: Do you get free midweek parking & free breakfast with two or more bedroom apartments.
I would normally give this boutique hotel three stars, but because of the very noisy construction work going on behind, it gets a two. It's not a terrible place, but best to avoid until the construction is finished.

  • Stayed February 2009, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AltoMelbourne, General Manager at Alto Hotel on Bourke, responded to this review, March 10, 2009
Thank you for your feedback. Unfortunately there is demolition work being undertaken in the next block. We have been able to obtain information from the project managers that the major part of the demolition has been completed and demolition is scheduled to be completed by April 2009.

Under local laws, work on the site is prohibited on Sundays and cannot commence before 8am on Saturdays and must cease by 5pm in the evening.

The construction phase is likely to be delayed, possibly several years as the site has been sold and a use / design for the site have not yet been approved.

All of our windows are double or triple glazed to assist in limiting both heat / cold and noise. All balcony doors use 10mm thick laminated glass panels. (Standard glass is 3-5mm)

The access to the espresso coffee should be until later in the evening to allow for a "night cap". The operating times have been reviewed to accommodate this.

We appreciate your comments which we use to assist us in continuing to improve our services and facilities and for planning of future renovations and improvements.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 4, 2009

Stayed at Alto for 5 nights at the end of Feb and was plesently surprised. The staff were very friendly, apart from a few, but that's normal. Pipper and Andrew at the front desk were especially helpful and friendly. Good tour booking and advise on what to see and do. Breakfast was nice as was relaxation room. Rooms were kept clean. Room unfortunately had a view of the alley as others have said in their reviews. Would recommend and stay again.

  • Stayed February 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aussie in scotland
1 review
5 of 5 stars Reviewed March 1, 2009

This was the third year that my mother and i have stayed at the alto on bourke and would recommend it to our friends and family as the staff are friendly and very helpful with their knowledge of the area. It 's central location is ideal for all you needs if you like shopping,eating out and entertainment for all ages .

  • Stayed March 2009
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hamilton, New Zealand
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 4, 2009

My partner and I recently stayed for five nights in a Hotel Room whilst visiting Melbourne for the Australian Open.

We picked this hotel due to location (we like to be close to town for shopping but also close to Crown for meals) and due to price as this was on the cheap end of the scale (without being in a backpackers or similar) during the final week of the Australian Open.

The hotel room was great, the bed was comfy, bathroom was great and the shower was very good. View looked out onto a brick wall but this didn't impact us as we weren't there for the view and only stopped in at the hotel for sleeping, showering and dropping off shopping. Room was spacious enough although it would be nice to have a specific area for you to put your suitcase - like a ledge or something - ours ended up on the floor at the end of the bed.

The service at the hotel was excellent - upon arrival, they held our bags until check in (as we arrived early in the morning), the service in the bar / library area was great when we stopped in for a couple of beers and all the staff on reception were nice and friendly, asking why we were in Melbourne and whether we had enjoyed ourselves.

We generally only travel to Melbourne for the tennis and any concerts and will definitely stay at this hotel again.

  • Liked — The Shower
  • Disliked — Bedside lights were a little dim for night time reading
  • Stayed January 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Bellingham
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 2, 2009

Great stay the Alto Bourke. The staff was friendly and helpful. The location is great as it is right by the Southern Cross Rail Station and easy walking distance to the Docklands. We were there for the Australian Open tennis and it was only a couple blocks to the tram to the tennis arena. There is also access to a computer with internet access with a minimal charge of $1.00 per half hour. The room was small but we were in a one bedroom and were never there anyway. I would request one with a view next time as we looked out at a brick wall but again we were never there so it wasn't that big of a deal to us. Would recommend this hotel to friends.

  • Stayed January 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Sydney. Australia
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 25, 2009

We chose this hotel for its green credentials. They use green power, biodegradable bath products, recycling bin, etc. Hybrid cars can also park for free.

Studios were of adequate size with microwave and fridge. It's shower only but we didn't mind. Internet service charge is VERY reasonable - $10/24hrs.

The lounge has self service coffee/tea and their massage chairs are a delight.

I read the earlier reviews about breakfast's poor quality but had no problem with mine - I had the vegetarian breakfast.

Service was impeccable from every staff member.

We tried extending our stay during Australian Open week but it was sold out. Hope there is availability next time we return to Melbourne.

  • Liked — "Green" hotel
  • Stayed January 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Additional Information about Alto Hotel on Bourke

Address: 636 Bourke Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Melbourne
#6 Luxury Hotel in Melbourne
#9 Family Hotel in Melbourne
#12 Romantic Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Alto Hotel on Bourke 4*
Official Description (provided by the hotel):
Melbourne's multi-award winning 4 star eco-friendly boutique apartment hotel that is Carbon Neutral, Green Star and Green Globe accredited.Located in the centre of Melbourne city within a 2 minute walk of the airport shuttle bus, shopping, tram stops & train station. Easy walk to major attractions. Features include rooms, studios & apartments, restaurant & bar, library & book exchange with complimentary espresso coffee, car parking, gym access, massage room & free wifi internet. ... more   less 
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Also Known As:
Alto Hotel Melbourne
Alto Bourke

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