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“Lovely hotel, fantastic staff” 5 of 5 stars
Review of Alto Hotel on Bourke

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Alto Hotel on Bourke
4.0 of 5 Hotel   |   636 Bourke Street, Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
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Ranked #6 of 172 hotels in Melbourne
Sydney, Australia
Senior Contributor
46 reviews 46 reviews
40 hotel reviews
Reviews in 37 cities Reviews in 37 cities
42 helpful votes 42 helpful votes
“Lovely hotel, fantastic staff”
5 of 5 stars Reviewed August 15, 2013 via mobile

I travelled to Melbourne for an exam and wanted to stay somewhere comfortable, quiet and close to a train station but not too expensive. I chose the Alto based on Trip Advisor reviews and it suited my needs perfectly. The location is very convenient to Southern Cross station and the rooms are comfortable and quiet. The staff were very friendly and helpful, particularly when I had trouble connecting my computer to the free wifi - the entire front desk staff spent about 45 minutes taking turns to try to solve the problem (which turned out to be my computer, not the network). The guest lounge is a nice spot for an afternoon coffee, and I definitely recommend having breakfast there in the morning. I chose a pay-in-advance package with breakfast included and thought it was very good value overall. The Alto is definitely the nicest of the three places I've stayed in Melbourne, and I will choose it again for my next trip there.

Stayed July 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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English first
Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed August 14, 2013 via mobile

Stayed for over a week for work and it was a comfortable home away from home. Had a single room, kitchenette was good but no stove or oven to cook with (only apartments with stove/oven). Hotel very clean and well kept. Beds very comfortable. All staff were so friendly and helpful EVERY time. Offsite gym AMAZING inc classes (I run/train everyday, fussy with gyms). Food lovely although slow but may have just been bad night. Great location with train station, main bus depot and tram stop so close. Definitly recommend and look forward to staying again. Enjoy

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 12, 2013

This was our first trip to Melbourne and after reading reviews on Trip Advisor, we decided to stay at the Alto Hotel for 3 nights. The Alto is a boutique hotel in a great location on Bourke, close to tram stops and the Southern Cross station. The staff were very helpful and the food in the restaurant was great. We booked a petite queen room for the duration of our stay, which was quite small, with the tiniest bathroom you have ever seen! However, the room was comfortable and adequate for our short stay. Having said that, we will definitely book a larger room on our next stay! We were rather disappointed that the hotel restaurant wasn't open for evening meals during the weekend, but there were plenty of other choices in the area so it wasn't too much of a problem. This is a very comfortable hotel and we will definitely stay there again. The free wi-fi was an added bonus!

Room Tip: The petite queen bedroom is rather small, with an even smaller bathroom so if you like space around...
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 12, 2013

Three of us visited Melbourne on business and we thought we would try the Alto Hotel this time, instead of two hotel rooms, and instead of the (sometimes) sterile and disconnected atmosphere of an apartment. As the Alto Hotel featured 9th on Trip Adviser, we thought we'd give it a go.

As the other reviews say, it is clean, staff are friendly and the location is good, there are taxis nearby and the Southern Cross Station is just a few metres walk away. Rooms are well appointed, the fact that this is an eco-friendly hotel was not the reason we chose it, but it felt good to be somewhere that had a conscience about the environment, and you really did not notice anything much different, other than the shampoo/soaps etc on the walls, and a recycling bin!

We were in a two bedroom apartment, and were surprised when we arrived how small it was. The second bedroom is better suited to small children, as the two beds are pretty much jammed in, so one of us opted to sleep in the living area on the sofabed. Bathrooms are extremely small, and if you're travelling with women, there is not really any room to put toiletries on the vanities etc. I think for three adults you would be better off booking the three bedroom apartment, not sure if the bathrooms are bigger though.

Beds were clean and comfortable (the sofabed clean, but not so comfortable!) - and decor was contemporary and pleasant. We did not eat at the Alto, but the dining area seemed small but welcoming. Free wifi was brilliant, all of us made use of it the entire time. Having a washing machine and dryer was really convenient too.

It was very quiet - no street noise at all except for the usual rubbish trucks around 6am. We were in room 407.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HK
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 12, 2013

That was my first time in Melbourne and I stayed for 5 nights. The location of this hotel just could not be better, just 5 mins walk from the Southern Cross Station and 15 mins walk to the Aquarium. There was a little supermarket nearby too.
Their breakfast menu was fantastic. Our package included one cooked item from the kitchen everyday and that just made our every morning satisfied and perfect. The Egg Benedict and Egg Florentine were the must-try items. Bed was comfortable, free wifi connection was fast.
Apples for free everyday which made my stay a lot healthier. The basin in the bathroom was smaller than expected though.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coolum Beach, Australia
Top Contributor
55 reviews 55 reviews
25 hotel reviews
Reviews in 26 cities Reviews in 26 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed August 11, 2013

Stayed here for 3 nights in August 2013. For the first night we stayed in a studio queen room which was quite spacious for boutique hotels. The next two nights we had a friend who was meeting us in Melbourne and stayed in a 2 bedroom apartment which was excellent. Had 2 bathrooms also. The hotel has free wifi and a safe in the room. To me these are essentials but there are many Australian hotels who believe you should pay for these as extras. Special mention to Charly at reception who was extremely helpful with our bookings and information. Gary, the manager went above the call of duty in providing us with the 2 bedroom apartment as our friend decided last minute to visit us. Gary was exceptional in keeping us up to date on any cancellations and luckily there was and he contacted us whilst out to dinner. Cannot speak more highly of him and his staff. The breakfast was worth the cost and would recommend this. In all a fantastic stay.

Room Tip: If three or four people book the 2 bedroom apartment.
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford UK
Top Contributor
52 reviews 52 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 8, 2013

This was the second time I had stayed at the Alto and if possible, it was even better than the first. Though a small hotel there is everything you need including a dining room which has an excellent short menu and in which solitary travelers as well as groups are made to feel welcome. Reasonably priced dinner menu with more than adequate wine and prompt service made this a real plus at the end of long business days. The free guest membership to the nearby local gym, only one block away, is well worth using as its facilities are clean and professional. The concierge help was very efficient in answering questions and making suggestions based on good local knowledge. The rooms and the bar area had consistently good wifi connectivity.The location is ideal for both business or leisure visitors.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Alto Hotel on Bourke

Address: 636 Bourke Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Melbourne
#6 Family Hotel in Melbourne
#6 Luxury Hotel in Melbourne
#12 Romantic Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Alto Hotel on Bourke 4*
Official Description (provided by the hotel):
Melbourne’s multi-award winning 4 star eco-friendly boutique apartment hotel that is Carbon Neutral, Green Star and Green Globe accredited.Located in the centre of Melbourne city within a 2 minute walk of the airport shuttle bus, shopping, tram stops & train station. Easy walk to major attractions. Features include rooms, studios & apartments, restaurant & bar, library & book exchange with complimentary espresso coffee, car parking, gym access, massage room, smokers lounge & wifi internet. ... more   less 
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Also Known As:
Alto Hotel Melbourne
Alto Bourke

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