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“Everything was excellent” 5 of 5 stars
Review of Alto Hotel on Bourke

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Alto Hotel on Bourke
4.0 of 5 Hotel   |   636 Bourke Street, Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
Hotel website
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Hotel amenities
Offers & Announcements
5% off + Free WiFI
Ranked #7 of 170 Hotels in Melbourne
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Everything was excellent”
5 of 5 stars Reviewed May 21, 2013

We stayed in a 3 bedroom unit. Each if us had our own bathroom and we shared a kitchen/lounge area. Everything was clean, and in excellent condition. Staff were very friendly and helpful. The only thing I would rate them down on is the breakfast restaurant. It is too small and the service was slow. However I can easily live with this when everything else was perfect. Will definitely stay there again.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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880 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Canberra, Australia
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 21, 2013

I had this hotel booked through my work as I was attending a conference at the Melbourne Convention Centre. The room is a comfortable size, modern amenities, a comfy king size bed and a tram stop is just outside the hotel. Most things (Southern Cross Station, MCEC, supermarket, restaurants) are within walking distance though.

I had 4 nights in a king studio with a "lovely" view of a very close brick wall, I probably would have preferred more natural light as I was working from my room at times during the day. You can hear the faint rumblings of the tram going past and the loud woman talking in the room adjacent, however it isn't enough to be irritating.

The free coffee/hot choc is lovely, the staff are friendly, and I would definately consider staying here again, be it for business or with my partner.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunsborough, Australia
Top Contributor
114 reviews 114 reviews
28 hotel reviews
Reviews in 47 cities Reviews in 47 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed May 19, 2013

I discovered the Alto on Trip Advisor. Something in the style and the reviews really attracted me.

I was not let down. The Alto reminds me a little of a place we had stayed at in Barcelona about 12 months earlier. Friendly, casual, an easy home away from home. And I particularly like their environmental standards.

The staff were first class. As an example - we were taking a day trip by hire car down to the Mornington Peninsula. I was unsure just how to get out of the city and onto the tollway. I asked for directions at the desk, and the fellow (whose name escapes me, because I would like to have personally thanked him) loaded a journey on Google maps and then printed it out for me, so that we had specific instructions/directions. Well beyond what I expected (I expected a verbal instruction something like "drive down X road and turn into Y road", etc.)

Location is very handy. Just up the road from Southern Cross Station, it is also an easy walk into the main part of the city and surrounds.

Highly recommended, and now top of my list as my preferred place to stay when in Melbourne.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johor Bahru, Malaysia
1 review
5 of 5 stars Reviewed May 16, 2013

This cute hideaway in the centre of Melbourne City is a truly amazing place to stay for business, pleasure or both. Counter staff were especially courteous and went out of their way to ensure that our stay is both pleasant and enjoyable. My family and I (3 grown up girls) came to Melbourne for the MBA Graduation (both of my younger girls) at Victoria University. We arrived earlier than the 2PM check in; we were given free coffee and access to the relaxation room with massage chairs! In fact, our apartment was ready much earlier than the 2PM. Room was really clean and shower was amazing! Will definitely choose Alto the next time around!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore, Singapore
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
Reviews in 33 cities Reviews in 33 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 14, 2013

Stay 1 night in May 2013. Decent sized, clean and modern looking room with free wi-fi. Courteous, polite and helpful front desk staff. Booked through hotels.com with yummy hot breakfast provided. Conveniently located, within walking distance to Southern Cross Station. However, need to walk a little to the nearest free City City Tram stop.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tauranga
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 14, 2013

Just returned from four nights at the Alto. Excellent location, easy walking distance to everything in the main centre plus Docklands and South Bank. Very comfortable accommodation, we had a two bedroom / two bath with kitchenette (which didn't get used!). Beds were very comfortable, linen crisp and the room was very clean. Very quiet property as well given its central location.

Really appreciated the free Wi-Fi and unfortunately, we didn't get to use the relaxation room but it looked comfortable. Staff very friendly and helpful. Would definitely recommend and stay again.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
4 of 5 stars Reviewed May 13, 2013

The Alto is a little gem of a hotel which is not only green but handy to public transport and within walking distance of everything in the CBD. I stayed 5 nights in a studio room while attending a conference. Having a kitchenette was handy and the room (and the rest of the hotel) was quiet, clean and comfortable. And as a bonus, wifi was complimentary! My room had breakfast included and while the continental buffet selection was small, being able to select a delicious made-to-order hot item from the menu was a pleasant surprise and much appreciated.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alto Hotel on Bourke

Address: 636 Bourke Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Melbourne
#7 Luxury Hotel in Melbourne
#9 Family Hotel in Melbourne
#11 Romantic Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Alto Hotel on Bourke 4*
Number of rooms: 50
Official Description (provided by the hotel):
Melbourne's multi-award winning 4 star eco-friendly boutique apartment hotel that is Carbon Neutral, Green Star and Green Globe accredited.Located in the centre of Melbourne city within a 2 minute walk of the airport shuttle bus, shopping, tram stops & train station. Easy walk to major attractions. Features include rooms, studios & apartments, restaurant & bar, library & book exchange with complimentary espresso coffee, car parking, gym access, massage room & free wifi internet. ... more   less 
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Also Known As:
Alto Hotel Melbourne
Alto Bourke

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