I chose this hotel mainly because it's in a fantastic location, conveniently close to Southern Cross Railway Station (and the SkyBus - airport shuttle) AND because the wi-fi was complimentary. Why do other hotels charge extra for wi-fi? I condsider it a traveller's essential. Once I was there, I also realised the trams go right past the front door. I stayed 3 nights in a Studio apartment. The bed would have to be the best I have ever slept in, and the room was very quiet - couldn't hear any street noise. I was impressed with the waste recycling offer and bulk soap/shampoo dispensers in bathroom.The staff were all very friendly and helpful. Breakfast menu had good variety and prompt service. No negative aspects at all. I will definitely stay there again - thanks Alto -well done!