Stayed here in July. It was a very good hotel with a very clean room and comfortable bed. Liked the microwave in the room too. Minutes from the Southern Cross Station so you can take the Air Bus from the airport then a very short walk to the hotel front door. Very nice professional staff managed the reception area. Liked the excellent coffee that was fresh and free all day long. I would have given it an excellent review, but the tram that runs down the street makes a lot of noise from about 5:00AM until 11:00 PM. It's nothing the hotel can control and really not a problem since it is in such a great location. Also worth noting is that I didn't hear any noise from other rooms or the hall. It is a little small and not fancy, but I was looking for a place that was clean, safe, and comfortable as we toured Melbourne.