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“Excellent location, excellent hotel” 5 of 5 stars
Review of Alto Hotel on Bourke

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Alto Hotel on Bourke
4.0 of 5 Hotel   |   636 Bourke Street, Melbourne, Victoria 3000, Australia (Melbourne CBD)   |  
Hotel website
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Hotel amenities
Offers & Announcements
5% off + Free WiFI
Ranked #9 of 172 Hotels in Melbourne
Certificate of Excellence 2014
perth
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
42 helpful votes 42 helpful votes
“Excellent location, excellent hotel”
5 of 5 stars Reviewed April 26, 2012

We had been travelling for three weeks overseas and had requested an early check in. The hotel was full but they proprietized the make up of our room so that we got access as soon as possible. Whilst waiting they provided coffee and helped us plan our visit ie what tram to catch, where to catch it, how the ticketing and fare system worked etc.
We had a two bedroom loft apartment which was clean, bright and as pleasant a view you could get from a small downtown hotel. The apartment was completely self contained. My computer had been broken during our travels and on asking where the closest internet cafe was, they offerred me an administration laptop to use during our stay. I cant say how much I appreciated this and it epitomized the customer service culture of the hotel.
If you are in Melbourne for the football then you can easily walk to Eithiad Stadium and a tram just up the road on Bourke Street will take you to the MCG. With the Sky Bus just around the corner and trams out the front the location is ideal for a visit to Melbourne.
Every staff member was very friendly and incediblly helpful. We did not eat at the hotel so I can't comment on the food, but we did eat at numerous reataurants within walking distance and there is a lot of choice.
A warning if you are staying in one of the loft apartments and have big heavy suitcases, be careful on the narrow staircase as it is both dangerous and difficult getting them up and down.
Apart from that based on our stay I can't recommend hotel enough.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,004 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
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Perth Western Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 24, 2012

We just stayed at the Alto for the second time and it was as good as thye first time around. Really well located near to Airport bus station and really friendly staff. Excellent service. We WILL be back.

Room Tip: A "one bedroom" is worth serious consideration. Loads of space.
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 18, 2012

Stayed here for 8 nights and loved it! Great location if you're attending the Exhibition and Convention Centre or Casino - 15 minute walk or 5 on the tram which stops 30 metres from the Hotel door. Etihad Stadium is within walking distance too. Jump on the tram at the front of the hotel and 5 minutes down the road your at the main shopping areas. Comfortable walk though. Supermarket about 500 metres south on Spencer Street. Beautiful Hotel, with modern and stylish furnishings and fixtures, art and conveniences. Free WiFi in the rooms and restaurant, quiet, dark and comfortable rooms at night, immaculately clean room and bathroom. Fridge, sink, microwave and cutlery and other items listed on website. Free quality coffee, tea etc in restaurant 24hrs a day. Friendly, helpful staff and great food! Would Definately recommend it and will definately stay here again next time I visit Melbourne.

Room Tip: Room 305 was great. All windows double or triple glazed.
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 17, 2012

This is an example of an hotel with perfect service, everyone was incredibly friendly and helpful. Although the room looked a bit small when we first walked in, it had everything you need, the bathroom was spacious and spotless clean.
It's only a short walk to the CBD, Hardware Lane is around the corner with many options for delicious food - all in all the perfect hotel if you want to explore Melbourne!

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 15, 2012

My wife and I stayed 4 nights at Alto in early March. The location is not impressive being a long walk into the center and opposite the Melbourne Hotel which can be noisy at night (although the soundproofing is effective). The hotel felt a bit claustrophobic because of our room's view of a brick wall, and the tiny reception area.
However, it is clean and the staff were very helpful.

  • Stayed April 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SK, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 11, 2012

Spent two nights at the Alto hotel in April 2012. As others have noted it is a number of blocks away from the main shopping/tourist area but in a great location for getting the bus to and from the airport. Wasn't a problem to walk to the tourist sites or get the tram (better than dragging our bags a long distance!). We booked a bed and breakfast package and the breakfast was very good. A nice guest service is the serve yourself coffee/cappuccino maker just off the lobby. As we had to check out before breakfast started on our last day we really appreciated the substantial cold breakfast tray that they left for us the night before in our room. Room was nice, clean, free wi-fi worked well. On their advice, we ate at the BarHumbug close by -- steak sandwich, duck ragout pappardelle & drinks were all excellent!

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 11, 2012

We were en route to Melbourne from Eden in NSW and quickly found this hotel online. To our surprise, we found a room for only $138 (online rate) available for that night. The hotel is only one block from the main transportation hub of Southern Cross Station (I think it was called), and three blocks from the river, including the casino (if that is of interest). The hotel was very clean, fashionably decorated, with a great hot breakfast and continental cold buffet included. You also get free espresso 24/7 from the machine in the downstairs lounge. The room itself was fairly spacious with a very comfortable bed and the bathroom was clean and serviceable. If you want convenience with a touch of style, a few complimentary features and cleanliness, then this is the perfect hotel. The staff are also accommodating. They let us extend our use of the paid parking past our check out time and offered us an umbrella to borrow for a rainy walk downtown. Alto is good great value.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alto Hotel on Bourke

Address: 636 Bourke Street, Melbourne, Victoria 3000, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Melbourne CBD
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Melbourne
#7 Family Hotel in Melbourne
#9 Luxury Hotel in Melbourne
#11 Romantic Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Alto Hotel on Bourke 4*
Number of rooms: 50
Official Description (provided by the hotel):
Melbourne's multi-award winning 4 star eco-friendly boutique apartment hotel that is Carbon Neutral, Green Star and Green Globe accredited.Located in the centre of Melbourne city within a 2 minute walk of the airport shuttle bus, shopping, tram stops & train station. Easy walk to major attractions. Features include rooms, studios & apartments, restaurant & bar, library & book exchange with complimentary espresso coffee, car parking, gym access, massage room & free wifi internet. ... more   less 
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Also Known As:
Alto Hotel Melbourne
Alto Bourke

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