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“Great accommodation in the heart of the city” 4 of 5 stars
Review of Melbourne Short Stay Apartments

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Melbourne Short Stay Apartments
4.5 of 5 Condominium   |   187 City Road, Melbourne, Victoria 3006, Australia (Southbank)   |  
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Ranked #23 of 112 Specialty Lodging in Melbourne
Strathmore, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Great accommodation in the heart of the city”
4 of 5 stars Reviewed November 21, 2013

Spacious and quiet apartment near the centre of the city. Few mins walk to buses and trams. Southbank walkable in 15 mins. Never felt the need for a car.
Everything was there, clean, well laid out and what we would hope for anywhere we went.
Great staff reception and assistance (even down to the loan of an umbrella - sadly a rainy week visit!).

Internet was good (though instructions need updating between the administration and the ISP as sites have changed slightly) and worked faultlessly once connected. Would have been nice to have it included in the price, but that seems to be an obvious competitive advantage which eludes most Australian establishments we have found, to date.

Room Tip: We weren't aware of choice options, but 'go high' if you get a choice and make the most...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne04, Manager at Melbourne Short Stay Apartments, responded to this review, November 25, 2013
Dear albacanadian,

Thank you for taking the time to write your review following your recent stay with us at Melbourne Short Stay Apartments. We love to hear from our guests as it helps us continue to deliver an outstanding guest experience.

I'm very happy to read that you enjoyed your stay with us, particularly the convenient location and your well-equipped apartment. I am thrilled to hear that you enjoyed the high level of customer service we pride ourselves on, though I am sorry to read that you required an umbrella. Melbourne is known to receive four seasons of weather in one day on occasion!

Again, thanks for providing your feedback and we look forward to welcoming you back to Melbourne Short Stay Apartments when you’re next in town.

Warm regards,

Marcus Maillet
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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250 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
Hamilton, Canada
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 17, 2013

We loved everything about our stay here. The location was great within walking distance to everything you need. The view of Melbourne was fabulous.! The aprtment was clean and well stocked. The staff were also really great. We would definitely stay here again!

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne04, Manager at Melbourne Short Stay Apartments, responded to this review, November 19, 2013
Dear Trudy C,

Thank you for providing your glowing five star review following your stay with us this October, it was our absolute pleasure to welcome you to Melbourne Short Stay Apartments! We really appreciate you taking the time to leave your feedback as it helps us ensure we consistently deliver an outstanding guest experience.

I am so pleased to read that you rated your stay with us so highly! It's great to hear that you found the location to be so convenient and that your apartment provided a well-equipped place for you to unwind after a busy day exploring our wonderful city.

Thank you once again for your glowing review and on behalf of our team, we can't wait to see you again on your next trip to Melbourne!

Warm regards,

Marcus Maillet
Operations Manager
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Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 4, 2013

Melbourne Short Stay apartments is located at Southbank which is an easy 10 minute stroll into Federation Square. The apartments are well maintained and centrally located to Crown Casino and Southbank entertainment along the river including great restaurants, bars and entertainment. I would definitely stay here again and recommend it to friends as a Melbourne CBD alternative.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne04, Manager at Melbourne Short Stay Apartments, responded to this review, November 19, 2013
Dear NVN001,

Thank you for taking the time to write your review following your recent stay with us at Southbank Central. We love to hear from our guests as it helps us to continue to deliver an outstanding experience.

I'm very happy to read that you enjoyed your stay with us, particularly the convenience of our location. It sounds like you were able to get out and explore the fantastic Southbank promenade and its plethora of restaurants, bars and shops!

Again, thanks for providing your feedback and we look forward to welcoming you back to Melbourne Short Stay Apartments when you’re next in town.

Warm regards,

Marcus Maillet
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
melbourne, australia
Top Contributor
53 reviews 53 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 31, 2013

We booked this two bedroom apartment as a secret deal and stayed with another couple. Surprisingly it also had two bathrooms. Location absolutely fabulous, I wish I had an apartment here. I loved the beautiful fresh white towels, the lounge suite was very comfortable and the view was to die for. The staff were also really great around the corner. My only complaint was the bed was too hard but that is a matter of preference. Would definitely stay again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne04, Manager at Melbourne Short Stay Apartments, responded to this review, November 19, 2013
Dear suziegcruiser,

Thank you for taking the time to write your review following your recent stay with us at Southbank Central. We love to hear from our guests as it helps us to continue to deliver an outstanding experience.

I'm very happy to read that you enjoyed your stay with us. Our two bedroom, two bathroom apartments really are a fantastic option for couples travelling together, giving you enough space to spend time together, while providing privacy with separate bedrooms and bathrooms. We're glad that you enjoyed the view, Melbourne is a wonderful city, although I may be a little biased!

Again, thanks for providing your feedback and we look forward to welcoming you back to Melbourne Short Stay Apartments when you’re next in town.

Warm regards,

Marcus Maillet
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2013

Stayed 3 nights with my daughter for her 18th. Location was great for her her 1st look at the Crown which was less than a 5 minute walk, plenty of places to eat close by as well so the location overall was excellent. We had a 2 bedroom apartment with 2 bathrooms for the same price as the 1 bathroom apartment we booked, very modern & clean totally comfortable.Above all the staff were friendly and very helpful with any of our queries.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne04, Manager at Melbourne Short Stay Apartments, responded to this review, November 19, 2013
Dear Mark D,

Thank you for taking the time to write your review following your recent stay with us at Southbank Central this October.

I am thrilled to hear that you experienced the high standard of customer service that we pride ourselves on. We are always happy to assist you and I will pass your compliments on to the team with great pleasure! I am very happy to see that you found our location to very convenient to Crown and Southbank's dining precinct. There are so many wonderful restaurants and bars, sometimes it's too hard to choose where to visit first!

Thank you again for taking the time to share your experience with Melbourne Short Stay Apartments. We look forward to welcoming you back on your return visit.

Warm regards,

Marcus Maillet
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 16, 2013

Stayed 3 nights for a work conference in a three bedroom apartment.
Apartment location is a 5 minute walk from Crown Casino & 10 Minute Walk to Convention / Exhibition Centre.
It was a typical non serviced apartment with all kitchen & laundry facilities.
Very Clean & staff are friendly & helpful.
It has a large pool, small gym & tennis court.
This represents good value for money.

Room Tip: Rooms on the south side are sunny in the afternoon
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne04, Manager at Melbourne Short Stay Apartments, responded to this review, October 20, 2013
Dear AndrewDoesTravel,

Thank you for taking the time to write your review following your stay with us this month. We love hearing from our guests because it helps us to continue to ensure we deliver an outstanding guest experience.

I am pleased to read that you enjoyed your stay with us and found our location to be handy to Crown Entertainment Complex and the Melbourne Convention & Exhibition Centre. We pride ourselves on delivering great service and presenting real value for money, so I'm very happy to read that you enjoyed both!

Thank you again for providing your feedback and we look forward to welcoming you back on your next trip to Melbourne.

Warm regards,

Marcus Maillet
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 12, 2013

Stayed there for 2 nights at 2 bedroom apartment at City Point location on Bourke St.

The rooms were spacious and comfortable with large living and kitchen area. However, the carpets had quite a number of stained spots on them. Was told that I can have early check-in but when I arrived, the maintenance guy was still in the shower fixing up the shower-head which is a bit awkward.

The major downside is that the City Point apartment to not have Short Stay reception, had to go to City Tempo locations for keys and check-in (about 15 mins walk) and that the paid car-park access is very ambiguous with no signs on a one-way lane so very easy to miss it.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne04, Manager at Melbourne Short Stay Apartments, responded to this review, October 20, 2013
Dear Abo T,

Thank you for taking the time to provide your feedback following your recent stay with us. We love to hear from our guests as it helps us to ensure we continue to deliver an outstanding guest experience.

Firstly, I would like to apologise for any inconvenience you experienced when entering your apartment to find our maintenance team working on the shower. We have discussed this amongst the team to ensure these miscommunications are avoided in the future. Thank you for your feedback regarding the carpets; I am happy to inform you that we are currently undergoing a soft refurbishment of our Bourke Street apartments, which includes replacement of tired carpets.

I am delighted to read that you found your apartment to be both spacious and comfortable, and that you had a five-out-of-five sleep!

Once again, thank you for writing your review of your recent stay and we hope to welcome you back to Melbourne Short Stay Apartments on your return to our beautiful city.

Warm regards,

Marcus Maillet
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Melbourne Short Stay Apartments

Address: 187 City Road, Melbourne, Victoria 3006, Australia
Phone Number:
Location: Australia > Victoria > Melbourne > Southbank
Amenities:
Fitness Center with Gym / Workout Room Kitchenette Room Service Suites Swimming Pool
Hotel Style:
Ranked #23 of 112 Specialty Lodging in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Melbourne Short Stay Apartments 4.5*
Number of rooms: 100
Official Description (provided by the hotel):
Make yourself at home... Unlike traditional hotels, our stylish apartments offer all the space and comfort of home. Make the most of your stay in Melbourne by choosing one of our Southbank or CBD apartments. From just $199 per night, Melbourne Short Stay Apartments offers you a range of one, two and three bedroom quality executive style apartments for both the corporate and leisure traveller in a residential tower that gives you a feeling of home. Features include a fully equipped kitchen, separate living/dining area, comfortable bedrooms, laundry and private balcony. Guests have complimentary use of recreational facilities including indoor pool and gymnasium. ... more   less 
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Also Known As:
Melbourne Short Stay Apartments Hotel Melbourne

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