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“Location, Location, Location” 5 of 5 stars
Review of The Langham, Melbourne

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The Langham, Melbourne
5.0 of 5 Hotel   |   1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia   |  
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Ranked #2 of 172 hotels in Melbourne
Hobart Tasmania
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Location, Location, Location”
5 of 5 stars Reviewed February 15, 2011

We stayed here for three nights and will not stay anywhere else in Melbourne again. A wonderful experience both inside the hotel and out. Our room was comfortable, clean and extremely quiet. We used the pool and spa and were very impressed with them. We ate in the Melba Restaurant and had high tea at the Aria - honestly we could have been anywhere in the world, it truly felt like we were on holiday. The other positive is the proximity to the CBD - just a quick stroll and it's proximity to Southbank and Crown Casino, in fact we felt like we had everything we could possibly want at our fingertips.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2011

This is one of the nicest hotels I have every seen. It was lavishly decorated, the staff was outstanding and beds were soooo comfortable.

  • Stayed January 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 12, 2011

The service at The Langham was impeccable. You would only have to speak to any of the staff once about your day or where you were going and the next time they saw you they would remember and ask how it was - it is these ‘little’ gestures that make your stay fantastic! The concierge and door men were absolutely marvellous and were only too eager to help! The room was quaint but up-to-date with technology. It was always clean and tidy and the turn-down service was amazing. The Aria bar and Melba restaurant were lively and the food was lovely. The Langham was in the perfect location – walking distance to the city and wonderful cafes and restaurants. The service at The Langham is second to none and is what sets them above the rest!

  • Stayed January 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brisbane, Australia
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 12, 2011

From Peter at the door to David and Suzanne in the Club this was a great experience. The staff, service, the room, the food were superb and the ambience of the hotel matches the Royal Hawaiian.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne
1 review
3 of 5 stars Reviewed February 11, 2011

I had heard wonderful things about this hotel but I have to say I was disappointed. Although the staff were really wonderful i found the quality of the hotel and the difference between what I saw on the web to be completely different.

My room had a continuous humming noise, the tv was fuzzy and did not access digital, the shower had shocking lighting so shaving was quite difficult.

For the money I paid the Hilton near DFO was so much better last year.

I don't think I will be coming back to this hotel.

  • Stayed February 2011, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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bsington, Manager at The Langham, Melbourne, responded to this review, February 12, 2011
Thank you for your feedback following your recent stay. I am sorry that you were disappointed with your experience. All the photos of bedrooms on our website are rooms as you will find them. I can advise that lighting in the bathroom has been increased in our new deluxe rooms. 42inch flat screen TVs are in all our rooms with an extensive list of TV channels. Additionally we are installing new digital wiring which will enable free to air digiital channels in all rooms.
I am sorry that a hum was apparent in your bedroom. We would always investigate any discomfort to our guests if brought to our attention so action can be taken.
Thank you for your feedback. I am delighted that you enjoyed the service from our staff and would encourage you to try us again. Please let me know when you are considering coming again.
Best wishes
Ben Sington
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
1 review
5 of 5 stars Reviewed February 10, 2011

A great place to come 'home' to after exploring all day. Fantastic service - friendly, welcoming, polite yet unobtrusive. Although 'old style', the service from all staff in this hotel made it an exceptional stay. Apart from this, the location of the hotel is superb - very central on Southbank - close to a wide variety of places to eat, a walk across the Yarra to the city and walking distance to Melbourne Park and the MCG. Highly recommended.

  • Stayed January 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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China
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 6, 2011

Just spent a week at the Langham in Melbourne. This hotel is just awesome and I fully recommend it. The location is just superb, just on the Yarra River and a few minutes away from Federation Square and Flinders Street Station. The breakfast was also excellent with plenty of choices. The staff were also very attentive, and quick with any requests we had. We took a River Corner room with spectacular views of the river and the city...the couple of extra dollars we spent for this corner room were very worthwhile.

  • Stayed February 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Langham, Melbourne

Also Known As:
The Langham, Melbourne Hotel Melbourne
The Langham, Melbourne Hotel
The Langham Melbourne
Address: 1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Melbourne
#1 Family Hotel in Melbourne
#2 Luxury Hotel in Melbourne
#2 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Langham, Melbourne 5*
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