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“Faded frills and fountains” 2 of 5 stars
Review of The Langham, Melbourne

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The Langham, Melbourne
5.0 of 5 Hotel   |   1 Southgate Ave, Melbourne, Victoria 3006, Australia (Southbank)   |  
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10% off room rate
Ranked #2 of 172 Hotels in Melbourne
London, United Kingdom
Top Contributor
210 reviews 210 reviews
139 hotel reviews
Reviews in 101 cities Reviews in 101 cities
263 helpful votes 263 helpful votes
“Faded frills and fountains”
2 of 5 stars Reviewed August 1, 2010

Who said this hotel was 'one of Melbourne's finest'? They should cross over the Yara and stay at the Westin or Sofitel then... the Langham was probably once a great hotel..but now, faded frills. The decor is very late 80's Dynasty...the lobby all fountains, faux luxury and shopping mall lighting. The attitude at check in was non chalant and this is one of the most expensive hotels I visited in Oz. The fountain 'stair case' which everyone seemed to want pictures of...have people never seen a fountain before? honest..there were hordes of tourists coming in to photograph themselves by these fountains...the escalator was out of order the day I arrived and the door/bell staff were friendly...but that is where the 'hospitality' ended.

The room I had was on the 11th floor...1115... partial view of Melbourne...pink and grey/brown interiors. Dark bathroom with poor lighting and a small shower cubicle. The bedspread and duvet were un-natural fibres and the floor looked like it hadn't been hoovered in weeks. The hallways were scruffy and the pool (indoor) was like YMCA pool. This hotel is over rated and dowdy, yet in a great location. I guess that is why people stay here. The rooms are not well insulated..I could hear guests on either side arrive, depart, shower and use their facilities...only earplugs saved my sleep.

As I said, next time it will be the Westin or Sofitel. Or, the Prince in St Kilda. Give the Langham a miss.

  • Stayed July 2010, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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3,150 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Australia
Top Contributor
128 reviews 128 reviews
56 hotel reviews
Reviews in 56 cities Reviews in 56 cities
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed July 30, 2010

Thoroughly enjoyed my stay at the Langham. It exudes 'victorian era' class and style. Staff are exceptional and the rooms were excellent quality. Very central location, with all the South Bank restaurants on your doorstep, and well as a pleasant 5 minute stroll to the city. Would definately stay again.

  • Stayed July 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
1 review
5 of 5 stars Reviewed July 28, 2010

I was attending Sealy Bed Launch and had a wonderful time . The Dinner was fantastic. My room absolutley wonderful and I sleplt like a dream on you guessed it.........on a king size SEALY bed. I had a wonderfull breakfast , there was everything there to choose from. Next time I'm in the city I will stay there again

Sue T

  • Stayed July 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brisbane, Australia
Senior Contributor
46 reviews 46 reviews
46 hotel reviews
Reviews in 36 cities Reviews in 36 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed July 27, 2010

Been to the Langham a couple of times and it was both amazing. Good location and good service. The room is a bit smallish though, but it was adequate. Definitely my favourite hotel in Melbourne.

  • Stayed February 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Newcastle, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 27, 2010

Recently stayed at the Langham Hotel Melbourne. I chose to write a review as my stay was over and above expectations. Plane arrived early in the morning, and check in is not till 3pm, but the reception staff called housekeeping to clean us a room asap, and then found us at coffee nearby to deliver room key. All staff friendly and knowledgeable. Room was of good size and very clean. The location meant I could walk with kids to Mall, Aquarium, Federation Square, or even Museum. Meals could not be faulted. My 2 and 4 yo children were also treated well in this lavish hotel. I will be going back to try their famous high teas next.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Perth
Top Contributor
60 reviews 60 reviews
29 hotel reviews
Reviews in 23 cities Reviews in 23 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed July 24, 2010

Stayed here for the Australian Open tennis. What a great hotel, can't wait to get back there. Situated on the Southbank near all the food and wine outlets and a short walk over the river to city. Quiet and beautifully appointed. The beds are amazing and the pillows to die for. Just go there

  • Stayed January 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney, Australia
Top Contributor
184 reviews 184 reviews
39 hotel reviews
Reviews in 48 cities Reviews in 48 cities
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed July 23, 2010

I've stayed here three times this year - it's FABULOUS! I don't think ther is another hotel in Australia where there is such consistently excellent service. Breakfast is amazing - and strangely even includes a chocolate fountain! The Club Rooms are well worth the extra dosh - you get free internet and all the snacks, cocktails, brekkie and morning /afternoon tea you could possibly want. The rooms are great but my advice is to secure a river room or better still a corner river room where you get two windows and it's very spacious. Spectacular views, food, beds and service. The prices won't be for everyone and that's just fine with me. Classy, comfortable and stylish and so close to everything. You will get lots of exercise to walk off all those snacks! Wonderful and going back in August!

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Langham, Melbourne

Address: 1 Southgate Ave, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne > Southbank
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Melbourne
#1 Spa Hotel in Melbourne
#2 Family Hotel in Melbourne
#2 Business Hotel in Melbourne
#2 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Langham, Melbourne 5*
Number of rooms: 387
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The Langham, Melbourne Hotel Melbourne

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