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“Overpriced” 3 of 5 stars
Review of The Langham, Melbourne

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The Langham, Melbourne
5.0 of 5 Hotel   |   1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia   |  
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Ranked #1 of 171 Hotels in Melbourne
Brisbane, Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Overpriced”
3 of 5 stars Reviewed July 8, 2010

Don't think this hotel quite justifies its price tag or 5 stars...aside from the lobby, the whole place feels very dated and tired. Breakfast is also overpriced, room service includes a "delivery charge" (?!) and there is an additional fee for paying by credit card (?!!!) Just feels like they are trying to squeeze every last cent out of guests while failing to provide the quality to match. Will not be staying here again.

  • Stayed July 2010, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,558 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Auckland, New Zealand
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 6, 2010

Second time I stayed at the Langham in Melbourne and we stayed one week this time. The service is a mixed bag. Some stuff really good, some just not ready to work in this Hotel. After this week I prefer the Sofitel in Melbourne.

Negatives are:
- Human hair in bathroom on arrival
- Wireless would not work, wireless access instructions as confirmed by the receptionist Chris one night would not work, wireless access is hopeless in this Hotel
- Requested a change of newspaper, never happened
- Requested smaller pillows, the ones in the room are too large for sleeping, you get a stiff neck from these.
- Room is very dated, in need of new wallpapers, repaint, visibly warn desk
- Bed is so so for a five star Hotel

Positives:
- Great breakfast
- Nice lobby, check in, restaurant levels
- Great central location

  • Stayed July 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2010

Everything perfect. This Hotel is just stunning from the moment you enter and make your way up the stairs to when you get into your room.

Stayed June 2010, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 1, 2010

From the time we where greeted at the door by the concierge to reception, to room service, to dining room service, to the visual effect of the fountains the location the friendly staff and the appointment of the rooms it was a fantastic journey,we where there four days and each day it was a different experience. the wedding we attended had there meal at Melba's and it was so relaxed and the food was just "delicious" no other word would describe the experience .

Thankyou

  • Stayed June 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malmo, Sweden
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2010

We stayed at The Langham in December and it was really a great hotel. The rooms are nice, the staff very friendly and helpful.
We were travelling with our little daughter (one year then) and it was no problems to get a baby cot.
Very helpful with restaurant recommendations. Super location and the Spa was lovely.

  • Stayed December 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 29, 2010

We had the pleasure of staying at The Langham Melbourne in June 2010 and without a doubt this was the best motel we have ever stayed at. From the service upon arrival with the conceierge, reception staff, room service & restaurant staff it was the best ever. They were all welcoming and nothing was a problem, service and comfort was a second to none. I would highly recommend The Langham Melbourne to anyone who wants a premium quality experience at a more than reasonable rate.

  • Stayed June 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sydney, Australia
1 review
5 of 5 stars Reviewed June 29, 2010

This is a beautiful hotel and the service and staff are exceptional. I would highly recommend this hotel and look forward to returning in the near future.

  • Stayed June 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Langham, Melbourne

Address: 1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Melbourne
#1 Family Hotel in Melbourne
#1 Spa Hotel in Melbourne
#1 On the Beach Hotel in Melbourne
#1 Luxury Hotel in Melbourne
#2 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Langham, Melbourne 5*
Reservation Options:
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Also Known As:
The Langham, Melbourne Hotel Melbourne

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