I took my 2 boys for a special treat during the school holidays to catch up with family and friends and decided on the Langham when i saw it was number 1 on trip advisor. It really deserves the ranking and would recommend it highly.
The staff have a lovely confidence about them - that they would do anything for you. The hotel itself has a lovely enchanted feel, opulent without being over the top.
The room was comfortable (beds amazing), with flat screen TV, lovely work area with roomy bathroom. Yummy big white monogrammed towels and a gorgeous box of toiletries in the marble bathroom were a highlight. I love the turn down service at night - when the boys had jumped on the beds during the day, they were re-made and ready for bedtime. Only fault was no Ipod dock for recharging.
Service was fantastic and staff very friendly including in Melba's where we had breakfast each day. The buffet was one of the best - a fantastic array of fruits, pastries, breads, cereals,hot foods - but I have never seen a chocolate fondue fountain (including marshmallows, strawbs, donut balls) or jugs of fruit smoothies, or ice cream to go on your pancakes!
The fitness area and pool/spa was brilliant - the view is great over Flinders St station and Fed Sq. I love the way the glass doors can slide back giving you an open air feeling while being protected from the elements. Plenty of towels and fantastic change rooms with ample toiletries after your swim.
The Langham does the little things well and makes it a stand out from other 5 star establishments. The location for us was perfect. We will be back.
Note - it is the first hotel that I have seen that levy a surcharge (1.5%) for using your credit card - we paid by EFTPOS to avoid it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.