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“Excellent hotel in great location” 5 of 5 stars
Review of The Langham, Melbourne

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The Langham, Melbourne
5.0 of 5 Hotel   |   1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia   |  
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Ranked #3 of 171 Hotels in Melbourne
Southampton UK
Top Contributor
153 reviews 153 reviews
96 hotel reviews
Reviews in 92 cities Reviews in 92 cities
108 helpful votes 108 helpful votes
“Excellent hotel in great location”
5 of 5 stars Reviewed January 4, 2010

Great food and super rooms. Idea location for city centre and cricket / tennis centre's. Loads of good local restaurants

Stayed December 2009, traveled with family
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2,768 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (734)
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  • French first
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English first
Melbourne
1 review
5 of 5 stars Reviewed January 3, 2010

I have had the pleasure to stay at the Langham twice this year and would have to say that the experience both times was excellent. The service upon arrival was professional and welcoming as only the langham staff can be. The room with a river view was clean, tidy, stocked with top quality amenities and the bedding just superb! The location is central to all the main Melbourne attractions and easy access to most places from the front door. Our stay was just so romantic and we will return again and again. From check in to departure the service, stay and overall experience was luxury at its BEST!

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 3, 2010

When an establishment makes a promise, there is an unspoken expectation that it is kept. Frequently however, promises are broken and amends never offered or made.

The Langham Hotel offers elegance and fine service and did not fall short on either. We chose to stay in the City on Christmas Eve to avoid family arguments and just enjoy the night together. I should also add that I am a freelance travel journalist and was anticipating writing a story on Christmas in the City. The Langham Hotel were completely unaware of this. I purchased my room on Wotif.com.au, paying the going rate.

We selected the Club room, which was an excellent rate for that time of year. The room was spacious, with a small lounge area. I was a little disappointed that we had to pay an additional $40 for a view, which was not mentioned on the site. This was the only negative. I have no doubt though that had I pushed it, it would have been dealt with, if the hotel was not full.

The Club floor is something well worth trying for a special occasion. The service was beyond excellent, with staff not only remembering us, but looking out for my special needs. I have gluten intolerance but was looked after with a special platter cooked by the chef. On learning I also had a painful facial nerve infection, which caused terrible pain when I ate some foods, our attendant brought us some comfort food, all without our asking.

The lobby was equally as lovely, with attentive and efficient staff. My only disappointment here was that on Christmas Eve, it wasn't very Chrismassy! A live performer (usually Friday and Saturday nights) would have added more atmosphere to the night.

Overall, we were delighted. Breakfast was fresh and lovely in the Club and as promised, came with an air of elegance. They kept their promises and apart from a couple of minor marketing points I think they could improve on, it is a worthy hotel for any business traveler, couple wanting to be pampered or international guest wanting a great location in our wonderful city.

  • Stayed December 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne
1 review
5 of 5 stars Reviewed January 3, 2010

As soon as we arrived we were greeted with friendly staff and they assisted us with any queries we had promptly. We enjoyed our stay and the facilities in the hotel spoilt us rotten.

  • Stayed December 2009, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hobart, Tasmania
1 review
5 of 5 stars Reviewed January 3, 2010

In every place--reception, restaurant, room-service--we found the staff very friendly, always helpful, yet with that slight reserve that distinguished highly professional staff. The hotel entrance, lobby and mezzanine level have a striking decore, a subtle blend of oriental and Australian culture. Our room had a view of the river and the city-scape, very beautiful views at night when the tall buildings are lit-up.

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 2, 2010

Langham is our favorite hotel in Australia. You can easily get anywhere in the city from this location. A short walk takes you into the city centre and all transport links. Very close to Flinders Street Station and Southbank shops and restaurants.
We stayed there few times and very often coming for lunch. This time we spend New Year’s Eve with our friends.staying in the club room, and as always everyone at Langham was exceptional, making us feel 'at home' right away. Happy to attend to our requests - nothing too much trouble. Food quality excellent and buffet lunch’s great value for the money, breakfast can be expensive if not included in package. Rooms are well equipped, very clean & comfortable. Every employee was polite and friendly, even when passing in the corridor. We were really impressed with the immaculate maintenance A very well run property - no hesitation in recommending.
Every member of the staff was extremely helpful, polite and courteous they are definitely a credit to the hotel.
We want to thank the whole staff and the management for its excellence, competence and friendliness. We will come again.

  • Stayed December 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Perth, WA
1 review
5 of 5 stars Reviewed January 2, 2010

Great hotel, with great staff.
Such a fantastic location that is easy to get around.
The restaurants are yummy with a easy going lounge where you can have drinks or just chill out.
Thanks for a wonderful stay!

  • Stayed December 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Langham, Melbourne

Address: 1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Melbourne
#1 Romantic Hotel in Melbourne
#2 Spa Hotel in Melbourne
#2 Business Hotel in Melbourne
#3 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Langham, Melbourne 5*
Number of rooms: 387
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Also Known As:
The Langham, Melbourne Hotel Melbourne

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