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“My favourite 5 star Hotel in Melbourne” 5 of 5 stars
Review of The Langham, Melbourne

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The Langham, Melbourne
5.0 of 5 Hotel   |   1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia   |  
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Ranked #1 of 171 hotels in Melbourne
southbank
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“My favourite 5 star Hotel in Melbourne”
5 of 5 stars Reviewed October 1, 2008

The Langham Hotel which includes the Chuan Spa is without a doubt the very best of the best in Melboune.
I have stayed here for little "treats" for myself, and have been overwhelmed by the service and staff. I live in Melbourne, you see.
The Club Rooms are worthwhile for the excellent complimentary afternoon teas, evening cocktail service and breakfast with a choice of resaturants. Pay the extra and just enjoy. No need to ever leave the Hotel.
Immaculately clean rooms, fully equipped and Oh so friendly and helpful staff.
Ladies - the Spa is worth every cent. Magnificent massages, surroundings, staff and sooooo relaxing. Worth every cent. The Hot Stone Massage is sublime. All the "girls" are superb, softly spoken and excellent at thier jobs. The "Snail shower" - WOW.
I keep returning and feel special even if for just a night or two and will continue to sing it's praises. You are made to feel special and you really do relax! Ladies avail yourselves of their services, you won't regret it. Choose any one that suits you - go on.
I also treat myself to a monthly Hot Stone Massage and leave myself a full day to enjoy it's benefits.
I can't speak highly enough about this Hotel. First Class all the way.

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sydney
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 30, 2008

I stayed at the Langham in a twin room with my sister who was in Melbourne on business. I opted for this hotel as I love luxury, having worked in the luxury hotel business for several years. We booked a package which included breakfast, valet parking and late check-out. The personnel were great, especially the concierge. The room was average. For the price, the little details were not as expected - wallpaper peeling from the cornices, a sweet wrapper beside the television and a tear in upholstery on the armchair. The breakfast was great, however tea bags just didn't do justice to the five star experience. For the price, I believe an update is in order. Lovely sleep in a great bed, quiet location.

  • Liked — Location, view, beds
  • Disliked — Rooms needing updating
  • Stayed April 2008, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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London
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 28, 2008

Stayed at the Langham for 2 nights after flying in from London. The staff were very professional and helpful and the rooms were of a good size. The rooms felt slightly dated though. The Langham is a good 5 star hotel but the Westin Melbourne is better.

  • Liked — The location
  • Disliked — Room was slightly dated
  • Stayed August 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Perth, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed September 17, 2008

Recently stayed at the Langham for three nights, four days while enjoying a long weekend in Melbourne. Originally choose the hotel for the Chuan Day Spa but soon realised that it was perfect for our girls weekend!! We arrived at 6am on Fri morning to drop our bags off and asked if there were any free rooms so we could sleep - yes (at NO charge)!! The rooms were large, beds very comfortable and bathrooms clean and spacious. We were very impressed with the staff - the concierge was very helpful and Jessica at the Spa was brilliant. If you need some good restaurants try the Italian one (upstairs on the 1st floor of shopping centre next door) and Cervo (near Crown Casino shopping arcade). Will definately book the Langham again (try ringing up direct as 1/3 price as compared to what quoted on internet websites!!)

  • Liked — Chuan Day Spa and location
  • Disliked — Nothing
  • Stayed August 2008, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Queensland
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 11, 2008

A pleasant stay at a generally good hotel
Location: right on the Yarra although you have to pay to guarantee a view; close to restaurants, the casino etc. About 15 min walk (or less) to the CBD.
Welcome: A beautifully attired 'older' gentleman who makes it a pleasure to arrive at the Langham
Check in: Professional
The room: A bit dated but very clean: Best feature - the bed, very comfortable; Worst feature - the OLD TV. Internet $10 per hour or $30 per day. A few things like alarm clock and lamps showing wear and tear.
Room service: expensive but good food, delivered quickly

  • Liked — The view
  • Disliked — The TV
  • Stayed September 2008, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Bristol, UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 1, 2008

Outstanding service all round. The staff were friendly and could not have been more helpful. The Club lounge is worth paying for not just for the food and service, but also the convivial atmosphere - the staff just seemed to have the right touch of engaging conversation without being overbearing.

The room I was allocated was spotlessly clean and completely isolated from external noise. The views over the Yarra were spectacular.

However, what is most impressive is the service. It knocks the Four Seasons chain into a cocked hat.

I would have no hesitation in recommending this hotel to anyone.

  • Liked — outstanding service - it shows the Four Seasons how to do it.
  • Disliked — Nothing
  • Stayed August 2008, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Melbourne, Australia
Senior Contributor
48 reviews 48 reviews
36 hotel reviews
Reviews in 27 cities Reviews in 27 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 12, 2008

My partner and I chose to stay at the Langam overnight and feel that we got a good deal. We got our accommodation, valet parking, 2 glasses of champagne and buffet breakfast for $330.
The service was fantastic and all the staff were very helpful. We received 2 free bottles of water in the room and then another bottle waiting in our car, just a nice little touch.
The surroundings are very grand with alot of marble and a very spectacular staircase as you walk into the foyer. The rooms are a little dated but have great views of the city and the beds/pillows were very comfortable.
The buffet breakfast is beautiful and probably the best I have had in Melbourne. The range is huge and they have cooking stations with different things being cooked fresh for you. The pancakes were my favourite with fresh berries added.
They also offer a 12 noon checkout which is great so we didnt have to rush to leave.
All in all we enjoyed our stay at the langham and would stay there again.

  • Liked — Location, Breakfast and Service
  • Disliked — Rooms a bit dated
  • Stayed August 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Langham, Melbourne

Address: 1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Melbourne
#1 Romantic Hotel in Melbourne
#1 Family Hotel in Melbourne
#1 Spa Hotel in Melbourne
#1 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Langham, Melbourne 5*
Reservation Options:
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Also Known As:
The Langham, Melbourne Hotel Melbourne

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