Ok everyone get a coffee whilst reading this review its long and meticulously detailed.
This is the first time I've ever stayed at any Langham, i was referred to this hotel by business associates. I was so impressed by The Langham Melbourne I cancelled my next scheduled hotel across the road and rebooked here!
I'm a single gay man who travelled to Melbourne for Business and leisure. I stayed in a Terrace room which had its own private balcony with complete views of the CBD's skyscrapers. The room itself was on the small side, but the outside terrace makes up for this (its huge). I could eat my food on the outdoor setting, stare at the beautiful surroundings and landscapes overlooking Federation Sq etc. I think the staff were initially surprised that it was only myself checking in to one of the hotels more expensive rooms and the fact I had a huge balcony just for myself. I explained I prefer more space than the usual. The staff were very respectful and courteous. The bed could fit up to 4 ppl- it was absolutely huuuuge and amazingly comfortable, you do not want to get out of bed the next morning. There was also turn down service every night, the staff would leave cute little white slippers next to the bedside.
This room also included Langham Club Access and had fantastic views identical to those in the Terrace Suite. There is also a separate check in for club guests in the Langham Club lounge on floor 24, so no lengthy line ups at main foyer. Check out was literally checkout-less- so fast! The club prices are a steep climb from the regular standard rooms, but the extra service makes this incredible value for money. You are offered Breakfast, Lunch and Dinner and has only a limited number of patrons, many corporate, so its exclusive and there is no congestion. My particular host Sumati was an absolute delight, definitely had the cutest personality I've seen in a hotel and his professionalism is to be commended. He gave me a small tour and made me a part of The Langham Club Membership. His respectful nature was so cute you just wanted to squeeze his cheeks :-) Langham Melbourne need to keep hold of this man as he would be the ideal role model for any hotel chain and highly sought after.
I had valet parking for my car and also no problems there. You are looking at $50 per day but its the norm here in the CBD. I loved the finishing touches on my final departure, one of the valets left a bottle of water in the cup holder which came in handy for me at the airport on my flight out- Top Class!
I really liked how this place is located on Southbank and the big attractions but away from the hustle and bustle of the Casino next door.
Every attention to detail is what I look for and this place was a cut above my own expectations.
Ok, now I have a very, very casual approach to presentation. I wear trakkies, hoodies with SnapBack hats and thongs with socks- Not really the attire you would expect at these 5 star hotels but that's how I roll. I've read some of these reviews saying they were discriminated based on how they dressed or appeared. I did not receive such treatment and the team were always very warm and welcoming. However the overall standard dress code throughout this complex is immaculate with most men wearing suits and ladies wearing cocktail dresses etc. I did eventually force myself to wear a suit when I dined at the Melba buffet restaurant downstairs. I paid roughly $100 for the Sunday lunch, not cheap, but because I eat like little miss piggy it was well worth the spend. I'm a seafood lover and Sunday happened to be seafood day with the majority of selection from South Australia (Top Standard)- The King Prawns were the biggest I've ever seen!!! I seriously ate about ten plates worth!
I have been very fortunate to travel the globe and stay at many 5 star hotels and resorts, ranging from standard rooms to extravagant Reef Suites, but this Langham has so far been the only hotel to ever call me prior to my arrival by phone to ensure a smooth transition, and pre-welcoming me to the hotel.
I didn't even take a look at the pool or Spa club but have heard great reviews.
I have a bit of a reputation for getting into cat fights with the richy rich people thinking they are some sort of Kim Kardashian A-Lister and the rest should bow down- which doesn't tickle my fancy. But here all the patrons and guests were very friendly, classy but down to earth and I actually enjoyed the ambience and atmosphere.
If you want some memorabilia or perfumes, Langham has their own shop too next to the Piano Man around fountain foyer area.
I did spend quite a large sum of money at this hotel but it was worth every cent. You seriously don't need to be rich to stay here, just save your hard earned cash and enjoy a night of pure luxury- I recommend it. The service of this place is absolutely incredible from Concierge, Reception to Club Lounge- Absolutely Flawless
I thought i had seen it all however I was mistaken. I have now ranked this hotel on my list as Number 1!!!!
It's your choice as to where you want to stay but if you want to experience the best and have some spare cash handy... Then look no further as this hotel has all you need
Well done Langham Melbourne, very, very well done!
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- The Langham, Melbourne Hotel Melbourne