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“Extraordinary” 5 of 5 stars
Review of The Langham, Melbourne

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The Langham, Melbourne
5.0 of 5 Hotel   |   1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia   |  
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Ranked #3 of 171 Hotels in Melbourne
Los Angeles, California
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
124 helpful votes 124 helpful votes
“Extraordinary”
5 of 5 stars Reviewed October 4, 2013

Staff is incredible, and not just in the club. Peter was able to secure two last minute tickets to the football semi-finals and was spot on for shopping suggestions. Room was extremely comfortable with the bathroom especially roomy. I am a big admirer of a separate shower and dual sinks. Buffet is truly incredible with unusually high quality multi-ethnic offerings.

Room Tip: Club rooms are superior
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,783 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (740)
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Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 4, 2013

For my daughters 21st we had 24 hours between Uni and work commitments to celebrate this event. On the reviews I picked the Langham for our family to catch up and eat, massage and spa, drink, sleep in and relax together. Fantastic experience from the moment we drove in, car parked, luggage brought into our rooms, cake placed in the fridge, chocolates on arrival. AMAZING beds for sleeping, Breakfast was delightful. Melbourne turned on gorgeous weather. The staff, the ambience, worth going for a feeling of luxury. Highly recommend. Sisters are now watching this space. Weddings have been fantasised about, lots of reasons to come back. Just wonderful.

Room Tip: Views of river over Melbourne were beautiful.
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  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed October 4, 2013 via mobile

I stayed for four nights and from the moment I arrived, the staff were charming, helpful and accommodating. It may be an older hotel but because of that it is opulently elegant not opulently garish. Staying club level is a must. It is perfect for a relaxing holiday but also conveniently located to all that Melbourne has to offer. The facilities such as bar, restaurant and spa have a lovely ambience. I will only come back to Melbourne if I can stay here!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 4, 2013

Stayed here for the tennis, paid through the nose and it was worth every cent.

We had a standard room and it was excellent. Very clean, well appointed and quiet.

The hotel is superbly located by Southbank, but just slightly away from the main city centre, which is excellent.

The hotel breakfast was first class and very enjoyable.

Service on check in, check out, at breakfast and in the bar were all excellent.

All in all, it deserves its reputation as Melbourne's best hotel.

Room Tip: We went for the cheapest and it was very good.
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 3, 2013

I booked the Langham based on Trip Advisor reviews and found it completely over- rated. The entrance is down a back alley, apart from a brief stretch of restaurants the location can only be described as tatty. Although it is walking distance to many places you have to walk through the decidedly seedy Flinders Station area. The rooms are ok but took ages to warm room above chilly, it was also very noisy with screaming kids in adjoining room. There is very poor sound- proofing. While staff have smiles glued to their faces they give the distinct impression they are just doing the job. It is an average hotel not a great hotel. This is definitely over-rated to a major extent.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementMelbourne, Guest Relations Manager at The Langham, Melbourne, responded to this review, October 9, 2013
Thank you for taking the time to give us your valuable feedback following your recent stay at The Langham, Melbourne. We aim to offer a sense of welcome. Our entrance is a large private Porte Cochere off the main Southbank street, City Road. It has a classic English sculpture garden of oak trees, manicured topiary and seasonal plants. We trust you were greeted at the carpeted Front Door by a bowler hatted doorman and luggage offered to be taken to your room. There are two bridges over the river into the city from the hotel. The alternative route is to leave the hotel from the Podium exit and wander through the top level of the Southgate shopping complex and across Princes Bridge into Federation Square. I am sorry your room controlled thermostat did not heat your room quickly enough. We have advised engineering to investigate. We hope you will consider staying with us again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Man, United Kingdom
Top Contributor
178 reviews 178 reviews
36 hotel reviews
Reviews in 15 cities Reviews in 15 cities
93 helpful votes 93 helpful votes
5 of 5 stars Reviewed October 2, 2013

We stayed in a club room and it was worth every penny. The staff in the club lounge were brilliant, especially one guy, unfortunately I didn't get his name, he looked quite young and was Asian and was so friendly, helpful and efficient. Everything in the room was great, the attention to detail made us feel so valued. The location of this hotel was also ideal.n we stayed for four nights and I would definitely recommend this to everyone.

Room Tip: Stay in a club room overlooking the river
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
5 of 5 stars Reviewed October 2, 2013

My family chose to stayed at the Langham because of its location. We all came from different states of Australia and chose this hotel as our destination to celebrate my mum's 70th birthday. We enjoyed our entire experience. We had club suites and liked everything about the rooms, cleanliness, bathrooms & views. Loved the day spa & the club lounge but most of all it was the staff at the hotel that helped to make our stay a memorable one, nothing was too much trouble, they provided real customer service from the moment we arrived until the moment we left, quite rare to find such personalised service these days. Overall great experience

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Langham Hotels

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Additional Information about The Langham, Melbourne

Address: 1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Melbourne
#1 Romantic Hotel in Melbourne
#2 Business Hotel in Melbourne
#2 Spa Hotel in Melbourne
#3 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Langham, Melbourne 5*
Number of rooms: 387
Reservation Options:
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The Langham, Melbourne Hotel Melbourne

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