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“Luxurious experience” 5 of 5 stars
Review of The Langham, Melbourne

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The Langham, Melbourne
5.0 of 5 Hotel   |   1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia   |  
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Ranked #3 of 171 Hotels in Melbourne
Gold Coast, Australia
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
“Luxurious experience”
5 of 5 stars Reviewed August 17, 2013

Absolutely nothing to fault here. A truly magnificent hotel that pays attention to the finest details to ensure a luxurious experience. Friendly staff who have clearly been properly trained (unlike what one finds at other hotels nowadays).

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,784 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dallas TX
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed August 16, 2013

We stayed at the Langham based on reviews but were disappointed overall. The staff is great, extremely helpful and professional but the rooms, lobby.. were okay. I'd rate it a 4 star hotel that needs updating. We stayed two nights and then moved to the Intercontinental, which was much nicer and newer. The Langham location was better, right on the river but the Intercontinental was simply higher caliber in finish and feel... and the staff was just as good. Stay for the location but don't expect wow...

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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bsington, Manager at The Langham, Melbourne, responded to this review, August 18, 2013
Dear Guest
Thank you for your review. I am pleased that you found that the Langham's staff were extremely helpful and professional. It is what we aim to be. I would like to advise you that all of our rooms have been updated in Langham's classic elegant and luxurious style. It is our intention that they are timeless with yesterday's charm but today's amenities. It is what differentiates ourselves from most other hotels. Couple this with our excellent service and location we feel that it is a compelling combination. Thank you for staying with us.
With best wishes
Ben Sington
Managing Director
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Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 15, 2013

Great location, service & rooms.
Good value, beautiful Yarra river bend & city skyline views. Excellent for strolls on a balmy summer evening, with plenty of restaurants & bars to choose from. Also very convenient if your in town for the Australian Open in January.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Perth, Australia
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 15, 2013

The Langham is a wonderful hotel in the style of Dorchester - from the time we stepped from the taxi to the limo that returned us to Tullamarine we felt pampered and spoiled.
Ony a couple of letdowns - foremost being the lack of fine dining - we expected something more than the Melba has to offer - at least an area away from the "hordes" at the buffet. A separate review will focus on the Melba.
Second - it was a nice touch to have an AV system in the room, but it was not very user friendly - even tech support did not appear to know how to connect and external source (iPod/iPad) and given the clientele that the Langham attracts ABC Classic FM should be on the list of radio stations playing through the AV system

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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bsington, Manager at The Langham, Melbourne, responded to this review, August 19, 2013
Thank you for your review. I am delighted that you felt pampered and spoiled whilst staying with us. Our restaurant Melba is very popular with hotel and local residents alike. Melba offers dynamic cooking stations and a delectable culinary selection, with special appearances from the Tandoori Oven, Turbo Woks, Rotisserie, the Seafood Altar, and Floating Desserts. Its panoramic backdrop is complimented by the Melbourne skyline. Melba also has a full a la carte menu. With our location over the Southgate complex there are also many fine dining options to choose from in the vicinity.
Thank you for your feedback regarding the AV system which we will investigate. It is correct that ABC Classic FM is not available on the list of radio stations playing through the AV system due to compatability issues. However we are investigating its inclusion.
Thank you for staying with us and I look forward to welcoming you back.
Best wishes
Ben Sington
Managing Director
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Toluca, Mexico
Top Contributor
50 reviews 50 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 13, 2013

instead, I attended a 3-day conferece. This hotel has taken care of every detail. From the coffee service, to the shop, to the kind attention of the staff. Not mentioning the public areas.

Unfonrtunately I cannot speak about the rooms.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 12, 2013

My husband took me for a weekend away and chose this hotel WOW this was amazing from the moment our taxi arrived we were greeted by a porter who seemed genuinely seemed happy we had arrived. The entrance was so luxurious and very welcoming it set the mood for our stay for 2 nights. Checking was swift and welcoming. We had a river view room and the city. Every small detail in this hotel has been thought of done to their own complimentary bottled water by you bed. The turn down service at night provided our Langham slippers placed on a white mat on each side if the bed. The toiletries supplied were fantastic including a hair dryer that was not attached to the wall. This hotel made you feel at home in the utmost luxury. All the staff were friendly and helpful i would definitely recommend this hotel to those that want a wonderful experience and be close to all that is happening in Melbourne We are looking forward to out next stay at this hotel

Room Tip: Request a room overlooking the river
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 11, 2013 via mobile

Had a great stay with friends. Spoiled a little at the end when well discovered all three rooms were charged for vallet parking when none off us had cars. Otherwise great stay, just check your bill before you leave.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Langham, Melbourne

Address: 1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Melbourne
#1 Romantic Hotel in Melbourne
#2 Spa Hotel in Melbourne
#2 Business Hotel in Melbourne
#3 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Langham, Melbourne 5*
Number of rooms: 387
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Also Known As:
The Langham, Melbourne Hotel Melbourne

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