Had a special occasion stay at the Langham Melbourne so splurged on a Club Room - which was well worth it! The lasting memory of this hotel is the outstanding service we received from the Club Lounge staff. They were friendly and attentive, without being overbearing. We were always made to feel welcome, no matter how bedraggled we felt after a hard day sight-seeing around Melbourne.
The hotel is looking a little tired in some places, but there is a refurbishment plan underway. Unfortunately this meant the pool and spa were closed while we were there. An alternative option was available at another nearby hotel, but we didn't take that up.
Reception staff can be hit and miss on the friendliness stakes, some were, some weren't so much - but they were always professional.
The free internet access that came with the room was a bit of a mission to navigate and the Reception staff could be a bit more informative about that on check-in.
A wonderful stay at The Langham in Melbourne, I even got a lovely piece of cake for my birthday celebration!
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- Also Known As:
- The Langham, Melbourne Hotel Melbourne