We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Probably the best hotel I've ever stayed at” 5 of 5 stars
Review of The Langham, Melbourne

Save Saved
You added The Langham, Melbourne to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 12 more sites!
The Langham, Melbourne
5.0 of 5 Hotel   |   1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia   |  
Hotel deals
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Offer
Club & Suite Discount
Ranked #1 of 171 hotels in Melbourne
Bristol
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
“Probably the best hotel I've ever stayed at”
5 of 5 stars Reviewed July 9, 2013

I stayed here for 7 nights during the 2013 Lions Tour.

The whole stay was absolutely faultless.

Amazing views, great location, and impeccable service.

The restaurant and bar were always busy, but service was still first class. The gym was a little small, but adequate. Great spa with a roof-top pool

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,510 people have reviewed this hotel

Traveler rating
    1,859
    436
    146
    39
    30
See reviews for
381
1190
152
462
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (646)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Perth, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 8, 2013

I spent 5 days at the Langham Hotel Melbourne, it was an absolute delight. The service and food was excellent. Hotel is situated close to surrounding restaurants and transport. Very relaxing and enjoyable hotel. Highly recommended.

Room Tip: A room with river and city views. I am sure the friendly staff will be happy to assist with choosing...
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devonport, Australia
Top Contributor
99 reviews 99 reviews
32 hotel reviews
Reviews in 46 cities Reviews in 46 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 8, 2013 via mobile

I came here three full days in a row for an educational seminar. Although it was out of my price range for accommodation the conference facility for 150 of us was exemplary. Everything was spot on from morning and afternoon teas to lunches and fresh iced water continuously refreshed on our tables. Just walking through the hotel faculties and watching what people were eating/drinking, how clean ad opulent everything was I was most impressed. Next time I will try and stay at this hotel.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
60 reviews 60 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 7, 2013

We stayed for two nights for our 25th wedding anniversary in a spa suite which was fantastic, it had a separate living room as well with great views of Melbourne.
Food is outstanding, breakfast and dinner buffets would have to be the best in Melbourne.
We did want to stay in one of there terrace rooms which we could see from our room which have magnificent views but no kids allowed.
This place is fantastic and worth the experience.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Top Contributor
95 reviews 95 reviews
27 hotel reviews
Reviews in 43 cities Reviews in 43 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed July 7, 2013

Positives:
* Location — It is right by a station, river and all attractions. Very convenient.
* Lobby — Impressive lobby space as you would expect at a Langham.
* Bed — Incredibly comfortable mattress.

Negatives:
* Service — Poor, inattentive service and in some cases very rude. In most cases the service was just lazy. For example, in the room they replaced the coffee but left the dirty French press next to it.
* Internet, drinks — Everything is extra and an expensive extra. Breakfast is 40/person. The free wi-fi in the lobby is slower than 4G on your smartphone so paying is the only option.
* Many features were quite run down for a hotel at this class.

Bottom line — if you can get a smart deal inclusive of breakfast, workout room and internet then it is a nice place with a great bed. If you have to pay full fare, your money will get you much more elsewhere.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementMelbourne, Manager at The Langham, Melbourne, responded to this review, July 13, 2013
Thank you for the comprehensive review of our hotel. We are delighted that our location and lobby was a highlight of your stay and trust you had blissful night’s sleep on our Langham beds.

As a business traveller, your needs are quite specific and we would like to inform you that we have tailored a specific Business package that includes complimentary 24 hour WiFi Internet access, all day tea, coffee & pastries in our Business/Club Lounge located on the 24th floor as well as use of our meeting facilities for up to two hours. This package is exclusive on our official Langham website and we encourage on your next visit to select this package as it includes all the comforts that you would expect in your home and office.

As a 5-star hotel we pride ourselves on delivering genuine service with poise and want to assure you that we will be looking into the shortfall of our service. We do hope to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey, England
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 7, 2013

My wife and I stayed at the Langham for 3 nights in April, in a Grand River room. The room certainly had a great view across the river to the city centre, but the room itself was actually somewhat smaller than I was expecting for the money (£182 per night) and neither Internet or breakfast were included in the room rate. For these reasons I’ve marked it down to 4 stars, as I feel it was overpriced for the room size and facilities.

We only had breakfast in the hotel once, which was fine, but very pricey at 40 Australian dollars each. The buffet was certainly very extensive including a chocolate fountain, but the quality of the food wasn’t good enough to justify that price range, with most of the food sitting in serving dishes for far too long.

The hotels main plus is it’s great view and location, just a few minutes to cross the river and reach the city centre. Reception staff were friendly, and provided a late check-out on request.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementMelbourne, Manager at The Langham, Melbourne, responded to this review, July 13, 2013
Thank you for your feedback. We are delighted that you could stay with us and hope the Melbourne weather was slightly warmer than the weather you receive in Surrey, England.
We recommend upon booking again with a Langham hotel that you look into our Perfectly Langham package that provides great value such as complimentary breakfast and 24 hour in-room Internet Access to share and post all your travel photos.

Thank you for sharing your breakfast experience with us also. Breakfast is a special meal of the day and Melba is very popular amongst residents and non residents appreciating the view of the city and the choices of pancakes, eggs made to order or as your mentioned the chocolate fountain. We are constantly looking to improve upon our breakfast offering and will take your feedback to our Food and Beverage team.

We hope you will visit us again soon, perhaps for the Ashes Test in December?
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 6, 2013

Stayed overnight in a room with a river view on the fifteenth floor. The bed was very comfortable but I should have used the pillow menu as the feather pillow was too soft for me and I did not have a restful night's sleep. We also found the room to be too hot. Apart from that everything else was great. We had a deal which included valet parking and breakfast. The breakfast was excellent and I liked that the chef cooked our omelettes while we waited. Great selection of foods - very impressive and lovely view of the Yarra. Service was very good but the reception staff were very serious. The wait staff and valets were very friendly. I also liked the complimentary water and turn down service. It is a luxurious, comfortable hotel but I prefer modern, designer decor but that is just my personal preference. The best thing about the Langham is the location as it is so central to Fed Square, Art Gallery and city shopping.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Langham, Melbourne? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Langham, Melbourne

Address: 1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Melbourne
#1 Family Hotel in Melbourne
#1 Luxury Hotel in Melbourne
#1 Spa Hotel in Melbourne
#2 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Langham, Melbourne 5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Hotels.com, Booking.com, Orbitz, Travelocity, DerbySoft Ltd Shanghai HQ, Tingo, Cheap Tickets, Priceline, TripOnline SA, BookingOdigeoWL, Otel and Venere so you can book your The Langham, Melbourne reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Langham, Melbourne Hotel Melbourne

Owners: What's your side of the story?

If you own or manage The Langham, Melbourne, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.