My wife and I stayed at the Langham for 3 nights in April, in a Grand River room. The room certainly had a great view across the river to the city centre, but the room itself was actually somewhat smaller than I was expecting for the money (£182 per night) and neither Internet or breakfast were included in the room rate. For these reasons I’ve marked it down to 4 stars, as I feel it was overpriced for the room size and facilities.
We only had breakfast in the hotel once, which was fine, but very pricey at 40 Australian dollars each. The buffet was certainly very extensive including a chocolate fountain, but the quality of the food wasn’t good enough to justify that price range, with most of the food sitting in serving dishes for far too long.
The hotels main plus is it’s great view and location, just a few minutes to cross the river and reach the city centre. Reception staff were friendly, and provided a late check-out on request.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
July 13, 2013
Thank you for your feedback. We are delighted that you could stay with us and hope the Melbourne weather was slightly warmer than the weather you receive in Surrey, England.
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We recommend upon booking again with a Langham hotel that you look into our Perfectly Langham package that provides great value such as complimentary breakfast and 24 hour in-room Internet Access to share and post all your travel photos.
Thank you for sharing your breakfast experience with us also. Breakfast is a special meal of the day and Melba is very popular amongst residents and non residents appreciating the view of the city and the choices of pancakes, eggs made to order or as your mentioned the chocolate fountain. We are constantly looking to improve upon our breakfast offering and will take your feedback to our Food and Beverage team.
We hope you will visit us again soon, perhaps for the Ashes Test in December?
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.