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“Great view and location, but 'grand' room was rather smaller than expected” 4 of 5 stars
Review of The Langham, Melbourne

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The Langham, Melbourne
5.0 of 5 Hotel   |   1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia   |  
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Ranked #2 of 172 hotels in Melbourne
Surrey, England
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
“Great view and location, but 'grand' room was rather smaller than expected”
4 of 5 stars Reviewed July 7, 2013

My wife and I stayed at the Langham for 3 nights in April, in a Grand River room. The room certainly had a great view across the river to the city centre, but the room itself was actually somewhat smaller than I was expecting for the money (£182 per night) and neither Internet or breakfast were included in the room rate. For these reasons I’ve marked it down to 4 stars, as I feel it was overpriced for the room size and facilities.

We only had breakfast in the hotel once, which was fine, but very pricey at 40 Australian dollars each. The buffet was certainly very extensive including a chocolate fountain, but the quality of the food wasn’t good enough to justify that price range, with most of the food sitting in serving dishes for far too long.

The hotels main plus is it’s great view and location, just a few minutes to cross the river and reach the city centre. Reception staff were friendly, and provided a late check-out on request.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementMelbourne, Manager at The Langham, Melbourne, responded to this review, July 13, 2013
Thank you for your feedback. We are delighted that you could stay with us and hope the Melbourne weather was slightly warmer than the weather you receive in Surrey, England.
We recommend upon booking again with a Langham hotel that you look into our Perfectly Langham package that provides great value such as complimentary breakfast and 24 hour in-room Internet Access to share and post all your travel photos.

Thank you for sharing your breakfast experience with us also. Breakfast is a special meal of the day and Melba is very popular amongst residents and non residents appreciating the view of the city and the choices of pancakes, eggs made to order or as your mentioned the chocolate fountain. We are constantly looking to improve upon our breakfast offering and will take your feedback to our Food and Beverage team.

We hope you will visit us again soon, perhaps for the Ashes Test in December?
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (552)
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Melbourne, Australia
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 6, 2013

Stayed overnight in a room with a river view on the fifteenth floor. The bed was very comfortable but I should have used the pillow menu as the feather pillow was too soft for me and I did not have a restful night's sleep. We also found the room to be too hot. Apart from that everything else was great. We had a deal which included valet parking and breakfast. The breakfast was excellent and I liked that the chef cooked our omelettes while we waited. Great selection of foods - very impressive and lovely view of the Yarra. Service was very good but the reception staff were very serious. The wait staff and valets were very friendly. I also liked the complimentary water and turn down service. It is a luxurious, comfortable hotel but I prefer modern, designer decor but that is just my personal preference. The best thing about the Langham is the location as it is so central to Fed Square, Art Gallery and city shopping.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 6, 2013

From being greeted by the Concierge at the valet drop off as it was so busy, being upgraded at check-in by the reception staff and the warm friendly greetings from the housekeeping and the bell-boy our stay at The Langham was just perfect.
Yes, the decor isn't modern as others have stated but the quality of the furnishings, the practicality of the thick drapes enabling not a speck of sunlight to sneak through and wake you from the slumber of the most delicious bed and the practical toiletries makes you realise you have made the right choice choosing to stay here.
The bathroom was relatively small but actually so practical, the bath was perfect for lounging in and reading all about Alice in Wonderland and the shelf at the side just so perfect to hold a glass of wine that it was rude not to have one whilst my husband popped out for a meeting in the CBD!
The view over the river looking over onto Fed Square got even more spectacular as it got darker as the entertainment came out on this the winter solstice. The lights over the city looked amazing and we were truly thankful for the upgrade to a river-view room.
The breakfast the next day was plentiful and lots of choice. After repeatedly returning to the empty bircher muesli bowl for 20 minutes (which if we had to pick up on anything was that there was still a slight seafood smell on the ice around that area from the previous evenings seafood/sushi chef area) my husband finally asked if any more would be forthcoming. The waitstaff returned from the kitchen with a bowl for my husband with the mention that more would be coming if required. Maybe we should have just mentioned it earlier as nothing was too much trouble. We enjoyed the great variety of fruit juices and the perfectly timed poached eggs.
For those with a sweet tooth there was even ice-cream, chocolate fountain and lollies.
If in the city again and the package deal we purchased for room, parking and breakfast was available again we would be sure to choose The Langham, ah well it's our anniversary next month maybe I can talk the hubby into a repeat visit ....

Room Tip: River view was beautiful, if you can afford it try to get one
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Zealand
Top Contributor
60 reviews 60 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 3, 2013

Stayed here because of conference & trip advisor reviews. Hotel facilities are spectacular, staff friendly, helpful, efficient & knowledgeable without exception. Food pricey but excellent, rooms & service superb, beds a comfortable cloud, also very good location in Melbourne. Spa & health club facilities good. Overall wonderful & deserves its #1 ranking.

Room Tip: yarra river view rooms a bit more expensive but beautiful
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
Reviews in 14 cities Reviews in 14 cities
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed July 3, 2013

Stayed at Langham while attending DesignEX at the Exhibition Centre. I usually stay at Crown Towers but as their rates were unusually high over that weekend Langham was my next choice.

Arrived in Melbourne in the evening to heavy rain and lightning. Pulling up at the Langham the service was instantly warm, friendly and inviting. Check in was easy and friendly, our room (Grand River room) was newly renovated with an amazing view of the Melbourne skyline draped in mist.

It was just such a cosy luxurious room. Ordered room service and it was delicious. I recommend the Valrhona chocolate tart for dessert! The bed was amazingly comfortable and it was just heaven drifting off to sleep with the rain pelting against the window with cracks of thunder and lightning.

Breakfast in Melba was great with a huge selection of food and a great view of the river.

I wouldn't hesitate to stay at Langham Melbourne again. A beautiful hotel with good, old fashioned, friendly service.

Room Tip: Grand River rooms are newly renovated and very nice!
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  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 3, 2013

The location of the Langham was perfect for our city stay, in walking distance to everything that we did, restaurants and sightseeing. The view and the state of the room was great. The buffet breakfast was fantastic, definitely a must.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Langham Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
south australia
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 1, 2013

The Langham is a beautiful hotel in a fantastic location. We were able to check in at 1100 and had a late check out of 1400 which was very much appreciated. The bed was amazingly comfortable. The buffet breakfast at Melbas was superb, and the Buffet dinner with its different cooking stations was fantastic. The seafood, sushi which is handmade in front of you, and the amazing naan breads which are also made in front of you were all amazing. The service and attention to detail and from the moment we arrived was fantastic

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Langham, Melbourne

Also Known As:
The Langham, Melbourne Hotel Melbourne
The Langham, Melbourne Hotel
The Langham Melbourne
Address: 1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Melbourne
#1 Romantic Hotel in Melbourne
#2 Luxury Hotel in Melbourne
#2 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Langham, Melbourne 5*
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