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“Great Stay” 5 of 5 stars
Review of The Langham, Melbourne

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The Langham, Melbourne
5.0 of 5 Hotel   |   1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia   |  
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Ranked #1 of 171 hotels in Melbourne
Perth, Australia
1 review
“Great Stay”
5 of 5 stars Reviewed May 15, 2013

My wife and spent a wonderful weekend in Melbourne and stayed at an outstanding hotel being the Langham. Excellent service and excellent staff made for this outstanding stay. Room was fantastic and ready when we arrived at 7am in the morning from Perth.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Langham Hotels

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (624)
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English first
Melbourne, Australia
1 review
5 of 5 stars Reviewed May 14, 2013

Recently arrange for my parents to stay for their 50th wedding anniversary. They have not stopped raving about it. Service was excellent the room was beautiful and my mother said it was the most comfortable bed she's ever slept in. Nothing was too much trouble to make their stay memorable. Breakfast in the Melba restaurant was amazing. Would highly recommend. We'll be sending them back there every year now to celebrate their anniversary.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Langham Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hobart Tas
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 13, 2013

Just had 2 night stay at langham and from the time you enter the hotel is all class. Service is excellent. Hotel rooms comfortable without over the top modern. Melbas has fantastic buffet breakfast.
This is the place if you like elegant and classy

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Penguin, Tasmania, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 13, 2013

From the beginning to the end the 'old world service' received at the Langham was surprising and very enjoyable. From the porter when we first arrived, to check in, to the turn down service (always at a convenient time when we weren't in our room), to enquiries of the concierge, and check out and bag storage - the service was always extremely courteous and efficient. We felt like stars. The room was lovely and the bed and pillows were probably the most comfortable we've ever slept in. The salt water pool and spa were most enjoyable and the view over Flinders Street station amazing. And the location was perfect for shopping in the city, visiting the casino, watching footy at the MCG, and enjoying the many great restaurants near by. Highly recommended.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Adelaide, Australia
1 review
5 of 5 stars Reviewed May 13, 2013

My husband and I recently stayed at The Langham, Melbourne for our honeymoon. We cannot stop raving about this classy, elegant Hotel. Apon check-in we were told we had been upgraded (A very pleasent surprise), and all the staff were more than helpful and friendly(Nothing was to much), after our suitcases were bought up-stairs the staff member offered us a quick run-down of our room/room appliances and also a few tips on where to eat, etc, which we found very helpful, also on arrival into our room we were greeted with a delightful 'Congratulations' Note&Cake, which made our day :). Our view (The Grand River View Room) was just Perfect..Looking over the Yarra. Great location walking distance to most things, not to mention a 2min. walk takes you to all the great night life and views along the Yarra. We CANT wait for our next trip to the LANGHAM.

Room Tip: The Grand River view Room has a sepurb view over-looking the Yarra.
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 12, 2013

We recently stayed at The Langham for one night to celebrate our 2nd wedding anniversary. This was out third stay at the hotel (the first being our wedding night and second was our first wedding anniversary). We have loved staying here in the past and were very much looking forward to staying there again. I was however a little disappointed at the beginning of our stay there.
There was only one porter when we drove in, so we had to wait for our bags to be removed etc because he was busy with another car. I am used to doors being opened for us, bags taken away....very effortless for us, however this was not the case on this occasion.
At check-in, one of the young girls assisting us spoke with a heavy accent, so it was difficult to understand her at times. We had booked a Wish Upon A Star package which included late check out (2pm). After she advised us that check out time was 12pm, I told her we booked a deal that allowed late check out. She proceeded to tell us that this is not guaranteed because the hotel was fully booked and she would need to confirm if this was approved. She said she would send us a message to our TV in the room......I was not impressed. If I wanted to check out at 12pm, I wouldn't have booked this package. It's almost like having someone book a corner king room and then down grading them to a standard room because the hotel is fully booked....Anyway, the message to the TV never came, so I had to discuss this again with the check-in desk....very annoying and not something I would expect from this hotel.
She also repeatedly said "seeing as this is your first time to the hotel"....we had stayed there twice before! Surely there is some kind of note on the computer for returning guests? We didn't bother to correct her because it probably didn't matter anyway.
We stayed in a standard king room....facing the Travelodge. Not the best view at all. I was disappointed considering we have stayed there in the past on two occasions and I felt as if we were stashed in the corner with a crappy view...it's almost as if none of that mattered. The room was amazing as usual. The bed and pillows are the best by far.
None the less, the rest of the hotel and our experience there was fantastic. The buffet dinner and breakfast are to die for. So much choice and everything is fresh. The breakfast juices were really nice and a huge variety.
I'm unsure if we will return next year for our anniversary but The Langham will always be my favourite hotel....

Room Tip: You need to pay extra to get a good view from your room. The only time we've had a great view is...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bsington, Manager at The Langham, Melbourne, responded to this review, May 17, 2013
Thank you for your review. It is lovely to learn that you returned to the Langham for your 2nd anniversary and have enjoyed dining in Melba restaurant.

We have processes in place to recognise repeat guests and I apologise that this did not happen. We have contacted you directly to learn the details of your stay to ensure that we do not make that mistake on your next anniversary visit.

I want to assure you of our continued commitment to delivering genuine enchanting service with poise. I look forward to welcoming you back

Ben Sington
Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 12, 2013

Understated luxury, helpful staff and a rockin' buffet breakfast made for a wonderful Mothers day weekend away with my daughters. Pity the pool was out of action, the only downside I can think of but I did get an email warning me beforehand and we could have used a neighbouring hotel pool if we could have been bothered to leave the hotel.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Langham, Melbourne

Address: 1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Melbourne
#1 Family Hotel in Melbourne
#1 Business Hotel in Melbourne
#1 Romantic Hotel in Melbourne
#1 On the Beach Hotel in Melbourne
#1 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Langham, Melbourne 5*
Reservation Options:
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The Langham, Melbourne Hotel Melbourne

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