Hello Langham! So nice to stay with you again, especially in your Club Corner Suite Spa Rooms, which I consider hands-down the best room for luxury at reasonable price in Australia! I've stayed in a number of hotels at all sorts of price levels and fit-outs, but its this hotel and this room type that always leaves me smiling!
I arrived on Monday 7 Jan, just before 3pm, to be warmly greeted as I pulled up under the portico of the Langham. My bag was promptly taken, and staff waited patiently for me to untangle my keys before handing off my vehicle for valet parking ($50).
I enjoyed the beautiful lobby area for a moment as I walked into the refreshing coolness of the hotel, and rode the escalator to the mezzanine to check-in. I didn't have to wait at all to check-in, again being warmly greeted at the check-in desk, where my service agent took the time to explain both the credit card hold and processing fee without prompting from me (I didn't really need it, but I think it's a plus that they are not assuming everyone knows the procedure, given some infrequent travellers do complain here and elsewhere about not being advised of these things). I was also advised of my complimentary benefits, from my 1865 membership (internet, etc) and from having made my booking online with hotel - complementary valet parking (although this mistakingly was charged when I checked-out, so slight hiccup). The whole process took no more than a minute or two, while we exchanged some pleasantries inbetween processes, before I was advised of the location of the lifts and wished a pleasant stay.
I'd be allocated Room 2223 on the 22nd floor, which I've stayed in before. It's a very plush U-shaped suite, with its own doorbell.
Upon opening the door, you first enter a small lobby with a separate toilet and mirrored vanity off to left, a little further up is the mini-bar and Nesspresso machine (with includes a milk frother). I didn't use the machine, as I had coffee from room service, but its a nice to have. The minibar had all the usual suspects (Chandon sparkling as well), prices reasonable (orange juice $4 for example).
The lobby opens up into the lounge room (two seater sofa, two armchairs, coffee table - all tastefully furnished and lounge suite comfortable to sit on), office desk with views of city (with handy double power points on side of desk), and entertainment unit with roughly 45" Sharp LCD TV (if I remember correctly DVD player and stereo inside entertainment unit as well). On the entertainment unit all the daily papers (Age, AFR, etc) are available as well, which is a nice touch. There is also a multimedia connection device on the entertainment unit as well, which has a USB charging point for your iPhone - another handy touch. There were also two complimentary bottles of water there as well.
Moving into the bedroom, where great views of the river and the city are on display, you had a lovely king bed which is a treat to sleep in, with fluffy pillows and a proper top sheet and separate doona so you can add or subtract as suits you. There is also ample drawers on offer, plus another Sharp LCD wall mounted opposite the bed, the perfect height to watch movies from the bed.
Moving back around, you have a dressing room with double closets (one with large in-room safe) plus clothes valet and a little jar full of choccie frogs for you to snack on!
Finally we have the outstanding bathroom, with double vanity (on which all the little necessities are, such as toothbrushes, etc - even talc), another toilet, and behind the glass enclosure dual showers with separate large oval spa/bath with plenty of fluffy towels, bath bomb, body scrub, top shelf toiletries fit for royalty, etc. I love having a soak in this tub, so luxurious!
I had tiffin afternoon tea and a sumptious breakfast from room service during my stay. The tiffin afternoon tea was beautiful and delicious, and quite good value for $45. I had a full-on breakfast, with a super tasty smoothie, a fresh and moorish pineapple and strawberry salad, yummy French toast with maple syrup and bacon, and Danishes and mango juice and coffee to finish. Awesome!
Check-out was painless. Car was brought round front, and bags were loaded, by the time I'd gotten my bill, and a complimentary bottle of water was left in the car for me for the ride home.
Apart from minor billing issue with valet, and one staffer who rang my doorbell twice asking if I wanted milk within the space of a hour, it was a faultless stay and really such small issues were nothing compared to my enjoyment.
I didn't visit the Club on this stay, but from previous stays and other guests, its a nice bonus with this room rate should you choose to visit.
Really, the friendly staff, the fabulous rooms, and the whimsical Alice in Wonderland feel the Langham Melbourne has are the reason why this is the No.1 hotel in Australia.
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