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“We Love The Langham” 5 of 5 stars
Review of The Langham, Melbourne

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The Langham, Melbourne
5.0 of 5 Hotel   |   1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia   |  
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Ranked #1 of 171 hotels in Melbourne
Melbourne, Australia
1 review
“We Love The Langham”
5 of 5 stars Reviewed November 21, 2012

Stayed for two nights, brilliant service from the moment we arrived and the food in The Melba Brasserie was superb. This hotel exudes class and attention to detail in every way and it will be our pleasure to not only highly recommend it to our family and friends but also to return again in the near future.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Langham Hotels

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (623)
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Cheshire
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 21, 2012

This was our second visit to Melbourne and The Langham. On both occasions the hotel lived up to all our expectations. Beautiful lobby, high quality furnishings and very attentive / friendly staff contributed to a very enjoyable stay. The room was beautifully decorated and very functional with free WiFi / wired internet connection. The restaurant overlooks the Yarra river and the selection / quality of the food was superb. Checking in and out very efficient and the hotel is only 5 minutes walk from the city centre and Flinder's Street station. Would we return - definitely! Not cheap but provides everything expected of a high quality city centre hotel.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Langham Hotels

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, England
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 20, 2012

The Langham is a beautiful, quietly elegant hotel that fully deserves its number 1 TripAdvisor ranking. We arrived after an early flight at 10.00am, and were thrilled to be able to check into our room straightaway. The room was spacious and beautifully furnished, with a fabulous view over the Yarra River. The hotel is within easy walking distance of Flinders Street rail station, and the central business district.

What made the Langham special were the extra touches (such as complimentary water and daily newspapers) and eagerness to please on the part of staff. Although we did not dine in the restaurant, we did order room service on a couple of occasions. The food arrived quickly, was elegantly presented, and delicious.

I would not hesitate to recommend this hotel to other travellers.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 20, 2012

We stayed for 2 nights, visited Sydney for ten nights and then returned to The Langham Melbourne for another 2 nights.
I have an interest in hotels for my company managing all business travel and take service into consideration hugely particularly at these 5* hotels, and I am delighted having stayed at The Langham,Melbourne.
Service is exceptional. Swift check in, a beautiful river view room on the executive floor. The room was cleaned exceptionally by our maid and the amenities and turn down service really good. Other hotels should take note!
The executive club is really very good. Having just stayed in the Sheraton in Sydney whose exec club was a disaster where you had to fight for a table and wait ages for service, it was a pleasant return to The Langham Melbourne. Attentive, personal service by Suzanne, Ryan and the others. Service exceptional. breakfast and evening canapés superb. Highly recommended.
Guest relations even escorted us to the exec lounge upon our check in and ensured we were well looked after which we were.
The pool and spa is lovely and the terrace gets the daily sunshine and is a nice place to chill out.
I would highly recommend this hotel and if I am fortunate enough to visit again I would definitely stay here.
All of the staff are extremely happy and polite, all wishing you a good day. Genuinely.
We had a late flight and check out being midday was no hassle as we checked out and left our bags with the bell desk. We were then able to shower and use the spa facilities to change before our airport pick up.

Room Tip: River view and high up if you are lucky
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 18, 2012 via mobile

I booked this hotel for my boyfriends birthday as a surprise and it was a really amazing stay that wont be forgotten.

Our room was no. 1635 a grand corner river view (newly refurbished). We had an Amazing view of the river, flinders street station and fed square, it's deffinitely worth getting a room with a view. The all marble bathroom with separate bath and shower was gorgeous too.

We ordered room service for dinner which was great the seafood is great a little pricey but yum.

Overal the langham is wonderful the service was brilliant and the room beautiful king bed was super comfy and we didn't want to leave the next day.

this would be a perfect place to stay for a romantic getaway especially I'f your not from Melbourne as the location is perfect and close to everything.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Adelaide, Australia
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 17, 2012

I have just got back from a 3 day trip to Melbourne where I stayed at the Langham. I travel often to Melbourne but this is the first time I have stayed at this particular hotel. It is very much a business hotel with quite a large, grand lobby, very quick and efficient check in service and over all very helpful staff. However for me I just found the Langham to be really quite dated. Melbourne is such a fantastic, vibrant city with so much to offer I feel this hotel is there purely to cater to the business person who really needs to feel cocooned in a somewhat dated kind of opulence. The room was clean and comfortable but certainly not awe-inspiring. The hotel staff were definitely very helpful and service orientated. Room service was quick and good quality. Internet service was a complete pain in the behind: my husband informed the hotel he would be on a 5 way international conference and needed to make sure the room internet connection would not time out during his meeting. An hour into a three hour conference the internet was cut off. Not what you want from a business hotel. As far as the location goes I find South Bank somewhat soulless but it is in very easy walking distance to some wonderful restaurants, cafes, bars & shops. Overall a nice hotel but somewhat boring.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidLM_LanghamMelb, Guest Relations Manager at The Langham, Melbourne, responded to this review, November 20, 2012
Thank you for your review. The Langham is very centrally located and we are glad to hear you enjoyed the access that we have to both the CBD and the restaurants and facilities of Southbank and the Yarra. We do have quite a unique “classically elegant” style that is different to many other hotels and is a defining style of Langham Hotels. We do apologise about the cut in your internet access and we will certainly follow this up with our IT manager. We do hope to see you again.
David Landis-Morse
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 17, 2012

Great location on the South Bank, good choice of restaurants near the hotel. Easy to walk into the shopping area. Very clean and staff were very polite. Gym and pool were also well equipped and nice in door out door flow.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Langham, Melbourne

Address: 1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Melbourne
#1 Family Hotel in Melbourne
#1 Business Hotel in Melbourne
#1 Romantic Hotel in Melbourne
#1 Luxury Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Langham, Melbourne 5*
Reservation Options:
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Also Known As:
The Langham, Melbourne Hotel Melbourne

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