This is a hotel that is consistent in its service approach and very comfortable. We have stayed twice, firstly in 2011 and recently this year, but the first stay was made far more enjoyable because of the room layout. We had a River view room, but it is advisable to ask if you can see the river from the bed itself when allocated a room, as this does rather define the viewing experience. On this second occasion, the only time one saw a "river view" rather than adjacent and rather unlovely buildings was on walking in and out of the room at a particular angle. So a little misleading in my opinion and there is an additional cost. The only other issue was the reception desk. There was a very confusing discussion about a discounted breakfast option, made difficult by poor language skills. English being the official language here, we expect better communication. Note : we are very prepared to cope with accents and do speak other languages, but this was very poor indeed. But otherwise, a well presented and courteous hotel and ideally situated.
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- Also Known As:
- The Langham, Melbourne Hotel Melbourne