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“2 nights without kids!” 5 of 5 stars
Review of The Langham, Melbourne

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The Langham, Melbourne
5.0 of 5 Hotel   |   1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia   |  
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Ranked #1 of 170 Hotels in Melbourne
Melbourne, Australia
1 review
“2 nights without kids!”
5 of 5 stars Reviewed April 5, 2012

Just had the 2 night Easter Haven package. Make sure you do breakfast, but leave room for the chocolate goodies on offer... pancakes with shaved chocolate, smarties and ice-cream. And the chocolate fountain for breakfast!! Unashamedly decadent!
Had a massage with Daniel at the Chuan Spa and loved the jacuzzi, sauna and steam room!
Great position at Southgate.

Room Tip: Ask for a view! I forgot to and then did not bother.
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,579 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (667)
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Hobart, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 4, 2012

The Langham is a true home away from home. An old-fashioned notion with a modern context. Everything is beautiful, elegant and quiet - the food is fabulous, location super-easy and the Chuan Spa is delightful. Thank you Langham for being an oasis for every Melbourne visit!

Room Tip: the river rooms are worth the extra $ and the corner rooms are a treat.
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 4, 2012

Just returned from our first stay at the Langham and couldn't be happier with experience. I had booked a river view room for one night on the wish apon a star package as we had a show to go to at Rod Laver arena. To further enhance our stay I had booked for afternoon tea so we arrived early expecting to leave luggage with valet etc, however there was a room ready and we also received an upgrade to grand river room. The concierge and reception were first class all the way, our check in was seamless as was our whole stay. The room was lovely, traditional furnishings, very fresh and very clean, very comfortable bed and also noticeably quiet. Afternoon tea in Aria was delightful as was our late night snack and drink after our show that evening. Breakfast in the Melba restaurant couldn't be faulted either, great food, excellent service and good coffee. We also managed to fit in a swim in the pool. My husband and i who enjoy travelling for pleasure and staying in 5 star hotels were very impressed with The Langham, the service is what you hope to receive from a 5 star hotel but often isn't what you get! The staff we dealt with are a credit to the hotel. The Langham obviously understands the value of a smile! The Langham also excells with the little thoughtful touches such as the bottle of water left in our car on departure. The hotel is also in a perfect location for restaurants, walks and shopping. If you are considering staying in Melbourne, give the langham a go!

  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 3, 2012 via mobile

We stayed there for our wedding anniversary and it was fantastic. I always wanted to stay there and it was everything I had imagined. From the moment you arrive the staff are so polite and helpful. The room was amazing and the buffet breakfast was delicious. Overall we had a great break.

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Victoria, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed April 3, 2012

Wow! What an amazing hotel with excellent service! This was the first visit to Australia for me and my wife and I don't think it could have been better. The staff were extremely hospitable when we thought we could show up with no reservation. They were able to get us a room right away and helped us plan our activities for the week we were there. Honestly such an amazing experience and we are forever grateful to have stayed at The Langham.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Philadelphia
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed April 1, 2012

My husband and I stayed here for five days and thought the hotel itself was beautiful and very comfortable. However, I find it really annoying when a pricey hotel like this charges extra for everything. Wireless internet was $100 for the 5 days and a guest for breakfast was an astonishing $40. Coffee to go was also an extra charge.

The staff was very helpful, including the two guest services agents who each spent about 45 minutes in our room trying to get the wireless to work. Apparently they just "upgraded" their broadband service and it isn't working right with certain computers such as my macbook air. They did loan us an iPad when they couldn't get the wireless to work with my computer... that was a nice touch (and no extra charge for that!)

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidLM_LanghamMelb, Guest Relations Manager at The Langham, Melbourne, responded to this review, April 6, 2012
Thank you for taking the time to review us after your recent stay. We are so pleased that you found our staff to be helpful and able to assist innovatively with your connectivity whilst in the hotel. We will certainly let them know that you appreciated their assistance. We only charge for items that guests need. There are always helpful ways to include items in your room rate. The ideal package for your preferences would be the Perfectly Langham Package bookable online which includes internet access and breakfast as well. We do hope you’ll enjoy a stay with us again if you’re visiting Australia.
David Landis-Morse
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwick, United Kingdom
Top Contributor
105 reviews 105 reviews
13 hotel reviews
Reviews in 29 cities Reviews in 29 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed March 30, 2012

We had booked 2 rooms for 3 of us for 4 nights. Breakfast was included. It was our anniversary and our daughters birthday. We received champagne and chocolate cake which was lovely.

We had a side view of the river which was beautiful. The rooms were very elegant and comfortable with beds/ bedding that we wanted to stay in all day!

Couldnt fault the service, everyone was friendly and attentive - particularly the concierge upstairs and the bell boy service downstairs were fantastic - so helpful and friendly:)

Breakfast buffet was included in our 'deal' and was super. Would have liked breakfast in our room on one of the days when we had an early start but this wasnt allowed because it was included in the price which we thought was a real shame and rather odd. Stayed in many hotels in different countries with inclusive breakfast but never had room service refused before.

The first evening we had a buffet meal in the Melba restaurant - expensive but a good selection and good quality - something for everyone. I love seafood but thought, generally, that it was a bit watery and tasteless (maybe previously frozen?) but anyway there was plenty to eat so I was very satisfied.
We had room service on the last night which was excellent.

Had spa treatments which were great (cheaper mid-week) and enjoyed the pool / jacuzzi and sun deck very much. Good gym too.

Had a fabulous stay and would love to go back :)

Room Tip: River view is lovely.
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Langham, Melbourne

Address: 1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Melbourne
#1 Spa Hotel in Melbourne
#1 Romantic Hotel in Melbourne
#1 On the Beach Hotel in Melbourne
#1 Family Hotel in Melbourne
#2 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Langham, Melbourne 5*
Number of rooms: 387
Reservation Options:
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Also Known As:
The Langham, Melbourne Hotel Melbourne

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