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“EXCELLENT SERVICE THROUGH AND THROUGH!!” 5 of 5 stars
Review of The Langham, Melbourne

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The Langham, Melbourne
5.0 of 5 Hotel   |   1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia   |  
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Ranked #1 of 171 hotels in Melbourne
Melbourne, Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“EXCELLENT SERVICE THROUGH AND THROUGH!!”
5 of 5 stars Reviewed December 12, 2011

We found Langhams to have an extremely friendly and classy atmosphere with the service to compliment the presentation. The staff are extremely helpfull and pleasent to say the least.

The rooms exceeded our expectations, we stayed and the grand classic rooms, 18th floor. The location of the hotel meant that we parked our car and never used it again til it was time to leave as everything is literally a stones throw, walking distance (casino, restaurants, bars, clubs, etc). Parking is below the hotel with an elevator bringing you to directly to the front entrance.

If you want Valet parking, this is also available for only $50...

What else can I say we will definately be going back again and we only live an hour away!

Room Tip: Remember, cheaper is not often the best, with Langhams you definately get what you pay for.
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  • Stayed December 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (620)
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Melbourne
Senior Contributor
38 reviews 38 reviews
36 hotel reviews
Reviews in 32 cities Reviews in 32 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 11, 2011

There is something special about The Langham! Is it the location? the staff? the facilities? the f&b? Not sure but all of these factors make for a wonderful experience when staying in this beautiful property. If you are coming to Melbourne fo yourself a favour and stay the The Langham.

Room Tip: Get a room with a view of the River and the city - great at night time
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  • Stayed December 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daniellep_9
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 11, 2011

This is the perfect hotel for a mother / daughter break. I took my three-year-old daughter here on an unforgettable "little" girl's weekend. Very child-friendly considering it's so beautiful, we loved popcorn, cookies and hot chocolate for room service and swims in the beautiful pool.

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 11, 2011 via mobile

Stay for one night, check in was quick and friendly. Room was normal standard and had been refurbished. As a 1865 member receive fruit this time was very poor quality. No turndown service. Breakfast was ok, but had problem with cleanliness of glasses & plates. Recently stayed Langham Auckland and while the hotel is no smoking they provide a much better area for smokers. Also security guard was quite rude to my husband who was smoking in designated smoking area. Being from Melbourne and having stayed several times over the years feel it has taken a step back . Crown towers rooms are much brighter.

  • Stayed December 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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bsington, Manager at The Langham, Melbourne, responded to this review, December 14, 2011
Thank you for your review. I am pleased you had the opportunity to enjoy our redecorated Grand Rooms. I have contacted you off line. As an 1865 Member, the guest recognition club of Langham Hotels International we maintain a record of your preferences when staying with us. I am sorry for the shortcomings you mention. I will bring them to the attention of the department's concerned for corrective action and note them on your file for your next visit. I can confirm that The Langham Melbourne and the Langham Auckland are totally non smoking hotels.
We look forward to welcoming you back to Langham Hotels
Best wishes
Ben Sington
Managing Director
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Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed December 11, 2011

This hotel is everything a luxury hotel should be! The entire complex is lavish, the beds are divine and the staff are amazingly genuine and helpful! Would recommend it to everyone!

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bendigo, Victoria, Australia
2 reviews
5 of 5 stars Reviewed December 10, 2011

Everything was lovely, service, decor attention to detail. The personal anniversary wishes.
The whole Hotel and staff are wonderful. Great Location worth every cent!

Room Tip: Ask for an upgrade, they are very generous.
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  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 9, 2011

We have just stayed 2 nights at this Hotel and what an experience. The Hotel staff are very, efficient, helpful and friendly, from the concierge, to the check in staff and housekeeping. The moment you walk in the door the "Wow" factor is there from the doorman, to the exquisite perfume in the air. (I miss that smell!) We had a standard King room and it was more than adequate, a fantastic bed and pillows and wonderful shower in the marble bathroom, (you can press the button on the shower head to change the flow type). We booked directly on the Hotel website and it was hassle free. We didn't have a car so were on foot but The Hotel is close to the city, an easy walk over the bridge. The selection of bars/cafes along Southbank are right at the door. We ate in the city and in Laigon Street which we caught the tram to and it was a cheap taxi ride back to the Hotel It was very quiet of a night time, no street noise to be heard at all. I would have no hesitation recommending this hotel, it was by far the best we have ever stayed in and worth every penny!

Room Tip: We were on floor 11, which is not a high floor, but we had no problem with the location, there was n...
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  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Langham, Melbourne

Address: 1 Southgate Ave | Southbank, Melbourne, Victoria 3006, Australia
Location: Australia > Victoria > Melbourne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Melbourne
#1 Family Hotel in Melbourne
#1 Romantic Hotel in Melbourne
#1 Spa Hotel in Melbourne
#1 Luxury Hotel in Melbourne
#1 Business Hotel in Melbourne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Langham, Melbourne 5*
Reservation Options:
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Also Known As:
The Langham, Melbourne Hotel Melbourne

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